I had a major service and MOT on my wife's car on Wednesday 7th October. It hasn't sounded right since so I thought I would look under the bonnet. The air filter hasn't been reconnected. I tried t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I collected my new car a week ago from Parkway Leicester and the whole process from initial contact to post collection follow up has been first class. Gemma Newbold is friendly, approachable, knowledg... Vis mer
Selskapet har svart
From the first contact with Josh Hunt at Parkway VW, through to our purchasing of our new car, Josh was very attentive & explained a number of options available to us for our new purchase. Josh was in... Vis mer
Selskapet har svart
Sold a car to Parkway VW in Leicester that I had advertised privately. Tom made the transaction simple, smooth and straightforward. Great to deal with and cash transferred within minutes. Couldn’t re... Vis mer
Informasjon om virksomheten
- Volkswagen-forhandler
- også i
- Billeasing
- Bilreparasjon og -vedlikehold
- Biltransportservice
- Karosseriverksted
Skrevet av virksomheten
Showroom for new and secondhand Volkswagen vehicles with on-site servicing and repair workshop.
Kontaktopplysninger
Locomotive Way, DE24 8PU, Derby, Storbritannia
- 01332 268800
- feedback@parkwayvolkswagen.co.uk
- parkwayvolkswagen.co.uk
4,4
Enestående
4k anmeldelser
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Svar fra Parkway Volkswagen
Thank you for your review. We're delighted to hear that we were able to resolve all your issues in a timely manner. Providing efficient and effective service is very important to us, and it's great to know that this was reflected in your experience. We appreciate your feedback and look forward to assisting you again in the future.
The Parkway Volkswagen Team 🚗
Easy service booking and collection.
On the day of the vehicles service from booking to collecting everything went smoothly.
10. juli 2026
Svar fra Parkway Volkswagen
Thank you for your fantastic review. We're delighted to hear that everything went smoothly on the day of your vehicle's service, from booking through to collection. Providing a seamless and hassle-free experience for our customers is what we strive for, so it's wonderful to know we delivered on that occasion.
We appreciate your feedback and look forward to welcoming you back to Parkway Volkswagen in the future.
The Parkway Volkswagen Team 🚗
Good service
We have a service plan so the car was collected and returned the same day. Very easy.
10. juli 2026
Svar fra Parkway Volkswagen
Thank you for your review. We're pleased to hear that your service plan made the process so easy and convenient, and that your vehicle was collected and returned the same day as promised.
We always aim to provide a smooth, hassle-free experience for our customers, so it's great to know everything went well. Thank you for choosing Parkway Volkswagen, and we look forward to assisting you again in the future.
The Parkway Volkswagen Team 🚗
Great buing experience from Josh.
From the first approach by phone Josh was really helpful and went out of his way to accommodate what I was looking for. He made it easy for me to come and see the car, a very comfortable test drive experience and easy part exchange. We do not live close to the dealership and Josh was really helpful fitting us in with the times we could manage.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parkway Volkswagen
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Josh provided such helpful and accommodating service from your very first phone call. It's great to know he made the entire process easy and enjoyable, from arranging your visit and test drive to managing your part exchange.
We understand that travelling to the dealership can take extra planning, so we're especially pleased that Josh was able to work around your schedule and make everything as convenient as possible.
Thank you for choosing Parkway Volkswagen. We hope you enjoy your new vehicle and look forward to welcoming you again in the future.
The Parkway Volkswagen Team 🚗✨
Svar fra Parkway Volkswagen
Thank you for your review. We're delighted to hear that you were happy with the service you received and that our team did a good job. Your feedback is greatly appreciated, and we look forward to welcoming you back to Parkway Volkswagen in the future.
The Parkway Volkswagen Team 🚗
Ian collected and returned the car
Ian collected and returned the car. Alan explained the work required very well.
2. juli 2026
Svar fra Parkway Volkswagen
Thank you for your review. We're pleased to hear that Ian provided a convenient collection and delivery service for your vehicle, and that Alan took the time to clearly explain the work required. Keeping our customers informed and making the service process as straightforward as possible is something we take great pride in.
We appreciate your feedback and look forward to assisting you again at Parkway Volkswagen.
The Parkway Volkswagen Team 🚗
Svar fra Parkway Volkswagen
Copilot said:
Thank you for your review. We're delighted to hear that you received great customer service from Aakhel. We pride ourselves on providing a friendly and professional experience, and it's wonderful to know that Aakhel made such a positive impression.
We'll be sure to pass on your kind comments. Thank you for choosing Parkway Volkswagen, and we look forward to welcoming you back in the future.
The Parkway Volkswagen Team 🚗✨
Pleasent and helpful on the phone job…
Pleasent and helpful on the phone job completed as described and within the time advised
22. juni 2026
Svar fra Parkway Volkswagen
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team pleasant and helpful on the phone, and that your vehicle was completed as described and within the timeframe advised. We really appreciate your feedback and look forward to welcoming you back to Parkway Volkswagen in the future. Safe motoring! 🚗😊
As usual continued excellent service…
As usual continued excellent service over the past 13 years
12. juni 2026
Svar fra Parkway Volkswagen
Thank you for your continued loyalty and for taking the time to leave such a wonderful review. We're delighted to hear that you've consistently received excellent service from our team over the past 13 years. Your trust and support mean a great deal to us, and we're proud to have been able to assist you throughout that time. We look forward to continuing to provide you with the high level of service you've come to expect from Parkway Volkswagen for many years to come. 🚗😊
Cannot rate this dealership highly…
Cannot rate this dealership highly enough. I bought a used VW Multivan from them recently and Muhammed in sales was amazing from start to finish. The buying & handover process was super smooth, price reasonable and follow-up was great; it was overall a much better buying experience than I had at another VW dealership not long ago. Would not hesitate to recommend, especially Muhammed in sales.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parkway Volkswagen
Thank you for such a fantastic review and recommendation. We're delighted to hear that your experience purchasing your Volkswagen Multivan was such a positive one. It's wonderful to know that Muhammed provided exceptional service throughout the entire process, making everything from the purchase to the handover smooth and straightforward.
We're also pleased that you found the vehicle competitively priced and appreciated the follow-up support after your purchase. Your kind words will certainly be shared with Muhammed and the wider team.
Thank you for choosing Parkway Volkswagen. We truly value your feedback and look forward to assisting you again in the future. Enjoy your Multivan and happy motoring! 🚐⭐
Svar fra Parkway Volkswagen
Thank you for your review. We're delighted to hear that everything went well during your visit and that you were happy with the service you received. Your feedback is greatly appreciated, and we look forward to welcoming you back to Parkway Volkswagen in the future. Safe motoring! 🚗😊
Took my vehicle in for a service
Took my vehicle in for a service, have used them before and fantastic place to be, staff were friendly, service was quick as I was waiting for the vehicle, would happily return there again.
29. januar 2026
Svar fra Parkway Volkswagen
Thank you for taking the time to leave us such a great review. We're delighted to hear that you chose Parkway Volkswagen again for your vehicle service and that you had another positive experience with us.
It's fantastic to know that our team were friendly and welcoming, and that your service was completed quickly while you waited. Providing efficient service without compromising on quality is something we always strive for.
We really appreciate your continued support and look forward to welcoming you back again in the future. Safe motoring! 🚗😊
Kane was fantastic and made the process…
Kane was fantastic and made the process of buying our car very easy. He was a great person to get to know and explained everything very well. Love the new car. Thank you Kane
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parkway Volkswagen
Thank you for your wonderful review. We're delighted to hear that Kane made the process of buying your new car so easy and enjoyable. It's great to know that he took the time to explain everything clearly and helped make your experience a positive one from start to finish.
We'll be sure to pass on your kind comments to Kane, who will be thrilled to hear them. Thank you for choosing Parkway Volkswagen, and we hope you enjoy every mile in your new car. We look forward to welcoming you back in the future! 🚗✨
A perfect experience!
I had just had a terrible experience with another dealership and came here and WOW great customer service, couldn't have been easier and walked away with exactly the car I was hoping for. Thanks to Josh Hunt specifically who helped me!
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parkway Volkswagen
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that, after a disappointing experience elsewhere, our team was able to provide the level of customer service you deserved and make the process so easy and enjoyable.
It's wonderful to know that you drove away in exactly the car you were hoping for, and we'll be sure to pass your kind words on to Josh Hunt. He'll be thrilled to hear that his help made such a positive difference to your experience.
Thank you for choosing Parkway Volkswagen and for your recommendation. We hope you enjoy your new car and look forward to welcoming you back in the future. 🚗✨
Gave advice promptly and clearly.
30. juni 2026
Svar fra Parkway Volkswagen
Thank you for your review. We're pleased to hear that you found our advice prompt and easy to understand. Providing clear, helpful guidance is something we take great pride in, so it's wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you again at Parkway Volkswagen in the future. 🚗😊
Parkway have nearly £700 of my money
I had some repair work done on my VW ID.3 back in the middle of June and accidently paid on the wrong card (personal instead of business) . I subsequently paid on the correct card and Parkway assured me they would refund the first card. They have still not done so. Every time I call someone tries to blame someone lese or some other department. The one thing noone has done is actually owned and sorted this for me. Meanwhile I am nearly £700 out of pocket. I would not use this garage again.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Ask for Bella - Superstar!
Go and see Bella if you want your car buying experience to be professional, friendly, fair and efficient.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parkway Volkswagen
Thank you for your fantastic review! We're delighted to hear that Bella made your car-buying experience professional, friendly, fair and efficient.
We'll be sure to pass on your kind words to her – she'll be thrilled to receive such wonderful feedback. Thank you for recommending Bella, and for choosing Parkway Volkswagen. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
The Parkway Volkswagen Team 🚗✨
Parkway agreed to purchase my vehicle…
Parkway agreed to purchase my vehicle which i had advertised on Autotrader at an agreed price less than advertised, they advised me to remove advert as they had agreed sale. after back and forth emails photos bank details etc and awaiting pick up details and after a phone call and email asking what was hold up and did they need anything further from me they contacted me today saying they were over stocked and therefore cancelled the purchase of my vehicle. i even took car of road to keep low mileage as agreed. this is NOT how customers should be treated, if they was less than 1star would have given
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parkway Volkswagen
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not meet the standards you expected from us.
Please accept our apologies for the issues you encountered. We take all customer feedback seriously and are currently looking into the concerns you've raised to understand what happened and identify any improvements that can be made.
We appreciate you bringing this to our attention and thank you for your patience while we investigate. If there is anything further you'd like to discuss, please don't hesitate to contact us directly.
Kind regards,
The Parkway Volkswagen Team 🚗
Great service again!
Everything was done on time, Chris kept me updated as to the progress of my vehicle thru the workshop.
Great service.
24. juni 2026
Svar fra Parkway Volkswagen
Thank you for taking the time to leave such a great review. We're delighted to hear that everything was completed on time and that Chris kept you fully updated throughout your vehicle's journey through the workshop.
Providing clear communication and great service is something we pride ourselves on, so it's wonderful to know Chris delivered this for you. We'll be sure to pass on your kind words to him.
Thank you for choosing Parkway Volkswagen, and we look forward to seeing you again in the future.
Kind regards,
The Parkway Volkswagen Team 🚗🔧✨
Friendly helpful staff and prompt…
Friendly helpful staff and prompt service. Happy customer
22. juni 2026
Svar fra Parkway Volkswagen
Thank you for your kind review! We're delighted to hear that you found our team friendly and helpful, and that you were pleased with the prompt service you received.
Customer satisfaction is our top priority, so it's wonderful to know we delivered an experience that left you happy. We truly appreciate your feedback and look forward to welcoming you back to Parkway Volkswagen in the future.
Kind regards,
The Parkway Volkswagen Team 🚗✨
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