I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Vis mer
Selskapet har svart
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Vis mer
Selskapet har svart
I’m always wary of buying from a company I’ve not used before online, but the reviews were good so I gave it a go. I was NOT disappointed! Not only did Parasol have the boots I wanted in the right siz... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Kontaktopplysninger
Storbritannia
- hello@parasolstore.co.uk
- parasolstore.co.uk
4,1
Bra
297 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service with quality products
11. januar 2021
Svar fra Parasol Store
Hi Michael,
Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Item ordered was to big
Item ordered was to big, easy return policy and great customer service.
8. januar 2021
Svar fra Parasol Store
Hi Jane,
It's great to hear you found the order process and returns process easy to use! Our customer service team are always here to help when needed!
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi,
Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Did not receive item yet
4. januar 2021
Svar fra Parasol Store
Hi Jim,
I am sorry to hear you experienced an issue with the order placed. We apologise for the delay with acknowledging this review. If you do have any issues with the order still, please do email us right away so we can rectify any queries.
Many thanks,
Parasol Store.
Poor
Poor. Goods haven’t arrived 3 weeks later. Promised refund for double delivery charge is similarly absent.
2. januar 2021
Svar fra Parasol Store
Hi Liam,
We are truly sorry to hear that you have had a bad experience with the delivery for an order placed with us. If you do have any issues with the order, please do email us right away so we will ensure to help right away.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Carlo,
Thank you for leaving us a 5* review, we are delighted to hear your happy with the order.
Many thanks,
Parasol Store.
Excellent all round
11. desember 2020
Svar fra Parasol Store
Hi Andrew,
Thank you for leaving us a 5* review, we are delighted to hear your happy with the order.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Thanks so much for the lovely review, we really appreciate this!
-Parasol Store
Wonderful products
Wonderful products, people, and fast delivery to Canada. Great to deal with.
1. desember 2020
Svar fra Parasol Store
Thanks so much for the lovely review, we really appreciate this!
-Parasol Store
Svar fra Parasol Store
Hi Philip,
Thank you for leaving us a 5* review, we are delighted to hear your happy with the order.
Many thanks,
Parasol Store.
Package delivered very quickly
Package delivered very quickly, price was more than fair, and the product arrived in excellent condition.
I really love the astorflex shoes I bought - I will look to this seller in the future for similar products.
23. november 2020
Svar fra Parasol Store
Hi John,
This is great!! It's amazing thank you love the product you received from us. We look forward to processing any future order placed.
Thank you for leaving us a 5* review.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Nejc,
Thank you for leaving us a 5* review, we are delighted to hear your happy with the order.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi,
This is amazing, we are happy to hear you enjoyed the service and products received.
Many thanks,
Parasol Store.
Very good experience
Very good experience. Product exactly as described. Delivery earlier than expected.
8. november 2020
Svar fra Parasol Store
Hi Miroslaw,
We are delighted to hear the parcel was received before expected, this is amazing! Thank you for leaving us a 5* review.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi,
Thank you for leaving us a 5* review, we are delighted to hear your happy with the order.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Giuseppe,
We are happy to hear you are pleased with the order process.
Many thanks,
Parasol Store.
Smooth transaction
Smooth transaction, excellent costumer service.
7. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Parasol Store
Hi Andrew,
Thank you for the kind review, it's great to hear our customer service were able to help!
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Lars,
Amazing, we are delighted the order was received quickly.
Many thanks,
Parasol Store.
Great product
Great product, as pictured. Fast shipping.
5. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Parasol Store
Hi,
Thank you for leaving us a 5* review, we are delighted to hear your happy with the order.
Many thanks,
Parasol Store.
none
Zero score i will give as i am not happy with a service.
4. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Parasol Store
Hi Rupinder, I am so sorry you are unhappy with our service, please email us at info@parasolstore.co.uk as we have had no previous contact from you.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.