I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Vis mer
Selskapet har svart
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Vis mer
Selskapet har svart
I’m always wary of buying from a company I’ve not used before online, but the reviews were good so I gave it a go. I was NOT disappointed! Not only did Parasol have the boots I wanted in the right siz... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Kontaktopplysninger
Storbritannia
- hello@parasolstore.co.uk
- parasolstore.co.uk
4,1
Bra
297 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fabulous service from this company
Fabulous service from this company. Sent the wrong size but a quick call and email and the replacement trousers were dispatched the same day and arrived the next.
Cannot recommend enough!!
14. april 2021
Svar fra Parasol Store
Hi Tony,
Thanks for taking the time to leave us a 5* review. It's great to hear you are pleased with the service we offered for the return and exchange. We are delighted you will recommend us to friends and family, thank you!
Many thanks,
Parasol Store.
Excellent choice of items suitable for…
Excellent choice of items suitable for long walks during these Covid restrictions. Fast delivery and good communication from Parasol Store. Would highly recommend.
12. april 2021
Svar fra Parasol Store
Hi Carole,
Thank you for taking the time to leave us a 5* review, we are delighted to hear such great feedback.
Many thanks,
Parasol Store.
Très belle gamme de produits
Très belle gamme de produits, très bons prix. Livré rapidement. Merci et bravo
11. april 2021
Svar fra Parasol Store
Hi Emmanuel,
It's great to hear how happy you are with the order and items received.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Lisa,
Thank you for taking the time to leave us a review, it's amazing to hear how happy you are with the quick delivery!!
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi,
We are sorry to hear you aren't happy with being asked to leave a review on your experience shopping with us. We don't ever insist this is done, we kindly ask if it would be possible.
Many thanks,
Parasol Store.
Excellent service very quick despatch…
Excellent service very quick despatch and delivery great products Many Thanks
2. april 2021
Svar fra Parasol Store
Hi Daryl,
Thank you for taking the time to leave us a 5* review. We are delighted to hear how pleased you are with the order placed.
Many thanks,
Parasol Store.
Alles war perfekt.
Alles war perfekt.
Schnelle Lieferung und das T Shirt einfach schön und sehr gute Qualität und Passform
Auf alle Fälle wieder.
14. mars 2021
Svar fra Parasol Store
Hi Isabella,
We appreciate the time taken to leave us a 5* review, thank you. It's great to hear how happy you are with the order placed.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi,
We are pleased to see you will order with us again, this is excellent. Thank you for leaving us a review.
Many thanks,
Parasol Store.
100% all round service to include…
100% all round service to include delivery time, quality of product and especially customer care!
8. mars 2021
Svar fra Parasol Store
Hi Martin,
This is amazing to hear, it's great to see we are doing the job we set out to do. Thank you for leaving us a 5* review.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Mark,
This is great to hear, thank you so much!!
Many thanks,
Parasol Store.
Schnell und Gut 👍
2. mars 2021
Svar fra Parasol Store
Hi Ingo,
Thank you for taking the time to leave us a 5* review.
Many thanks,
Parasol Store.
No refunds
Barbour have knowingly created a product (a opus waterproof wax jacket) which you have sold, that, when utilised for its purpose (wearing in the rain) it affects the appearance adversely. To rectify the adverse appearance, an energy consuming peripheral (hair dryer or tumble dryer) must be purchased & used to reverse the adverse appearance of the product every time after its using it for its purpose. This process is at the customer’s expense & increasing Barbour’s carbon footprint indirectly.
Parasol store are willing to stock products like this.
Think twice before buying because you won't get a refund.
21. februar 2021
Svar fra Parasol Store
Hi,
We are sorry that you had an issue with your purchase.
We sought advice from Barbour and they advised that the jacket needed to be ‘warmed’ in order to instantly rectify the issue; we did this straight away without the use of a tumble dryer, by simply airing it close to a radiator and it took a few minutes. Barbour confirmed that this can occur generally with wax jackets and is not a fault. The product was returned to yourself in perfect condition.
If a customer is eligible for refund under the terms of sale, we would always honour this without question.
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi David,
Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Very quick arrival
Very quick arrival, good correspondence, all deals really pleasant. And a good price. Felt it was value for money and treated like a valued customer.
9. februar 2021
Svar fra Parasol Store
Hi Katherine,
It's amazing to hear such great feedback. Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Fast and reliable service.
Fast and reliable service and would 100% order from them again.
8. februar 2021
Svar fra Parasol Store
Hi Carl,
This is great, thank you for ordering with us! Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Constantin,
Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Jane,
Thanks for leaving us a 5* review, we appreciate the time taken! We are pleased the order was received quickly.
Many thanks,
Parasol Store.
Fast shipment and authentic product
Fast shipment and authentic product! Great seller thank you!
2. februar 2021
Svar fra Parasol Store
Hi Robert,
This is great to hear!! Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Svar fra Parasol Store
Hi Peter,
Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
I was really pleased with the customer…
I was really pleased with the customer service and the speedy delivery time. I will definitely be buying again as you do Folsom which I am a big fan of. Also you do a lot of other quality clothing.
11. januar 2021
Svar fra Parasol Store
Thanks so much for the lovely review, we really appreciate this!
-Parasol Store
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