onlocationexp.com Anmeldelser 

I would definately NOT recommend On Location. They will promise the moon and not deliver. I paid in full for my super bowl tickets Jan 7 and still have no idea where they are. Furthermore the pre game pkg that I also got with the tickets cannot be sold with my tickets. This company should not be backed by the NFL

My rep, Paul is AMAZING!!
Some of the events last year were not as fun as previous years, but I always enjoy the Super Bowl game program, a clear bag (if you can this year), and all of those wonderful gifts. Those gifts make me feel appreciated

You listened to my requests for arrangements, communications, and upgrades.

Everything was wonderful . It’s great location and it was all in very good condition & very clean.
I do wish you would provide some staples in the kitchen - sugar, salt & pepper, oil and vinegar, tea,

Good communication and always picked up the phone.

Very professional and helped with getting our packages set up for Mania

My ticket sales executive, Gerardo, was great to work with. I was specifically looking for club seats behind the NFC bench and he monitored tickets as they were released in batches and contacted me when he had exactly what I was looking for. We ended up with front row club seats! Thank you!!!

Ben is incredible he's on top of everything he helps me get exactly what I'm looking for and keeps me updated on everything he thinks I might be interested in he's very nice and my sister and I are super excited about the package he set us up with

Purchased tickets and Arroyo Club access for Rose Bowl game. So easy to purchase, great seats in the stadium and really fun atmosphere and good food at Arroyo Club. We each received 2 drink tickets and the drink options were very good. When worried about receiving our Arroyo Club passes, because they are delivered via Fed Ex, I called customer service and received a live person who was super helpful. The passes were sent overnight and arrived when promised. The game tickets were easy to transfer tickets through Ticketmaster. Great experience through and through! Our second year in a row purchasing through On Location and I'll likely purchase in the future, too.

VIP entrances, so from the first steps to the venue to the last steps out you're taken care of. Up in the VIP lounge you get to meet amazing fighters who are always friendly. Pair that with a great view and open buffet/bar and there's not much more one could ask for when watching UFC Live!

This year is very special as my Son, Joseph who is attending and bringing the love of his life, plans to propose to her while at the event!!! I have been so impressed each year I have purchased these for my son but this year, beyond my most positive expectations. Your agents, Armi, Shenee, and especially Kinsey who assisted me in making sure I got exactly the experience I wanted for this occasion completely out performed previous experiences. You rock and I appreciate all you do for me to make my gifts to my kids the best!

It was easy to buy our tix for the event.
Seat location looked great, but last year we did the same thing and when we got there, our seats were not that good.
Hope that isn’t the case this year.

So far my experience with customer services has been a positive one. Everything has been fairly seamless. The big test will be once I've gone my trip.

I missed a scheduled event which I had paid for in my package because the hotel failed to give me a scheduled wake up call. The hotel agreed to compensate me for this. On Location made my hotel reservation through Expedia, and so the claim for the refund had to go through On Location. Your service representative kept telling me that he was working on the issue until I finally gave up calling. At worst, he didn't try at all. At best, he dropped the ball. In any case, I was never reimbursed the $200 the hotel offered to reimburse me.

Also,
I got lost in returning to my hotel several times during the last draft as several streets were blockaded. On location should make additional efforts to help people who get in this situation.

Horrible. I bought 4 tickets and I got to the gate and they told me they were used. I called customer service and no answer. I also sent an email be no response. I came all the way from Portland OR to watch this game with my family.

This is the second Wrestlemania where I used on location. Great service.

This summer I attended my second UFCX event. Both years I paid for VIP. This year I was impressed, after the complaints last year, that the arrival and check in process had changed. This year the VIP’s were in as promised, before regular tickets. So thank you for listening and making those changes.
For the second year, the biggest complaint by every VIP I spoke with or overheard, was the three stage lines. The centre one was allowing more regular tickets at one point than VIP. For the price difference, you should be one regular priced ticket for every 20 VIP. Both years I was not able to see everyone. This is the reason I might not purchase this year VIP.
The VIP lounge changes this year were great! The stages with fighters was a great addition. This year I did find it disappointing there were repeats instead of new talent each day. Honestly, because of the exact treatment in the stage lines as the regular priced ticket, I’m not sure if I will do VIP again. Unless there’s more perks than the last two years

Zory is fantastic - my purchase was so easy and he is so helpful. I like the packages that are offered.

We hired your services for the 2024 US Open Tennis. We were in a suite. The service was very good. The person who attended us was very dedicated and friendly. However, what we found to be of poor quality and with very little variety were the food and beverages. We stayed for three days, and the food was the same every day, while the drink options were practically limited to only 3 or 4 choices.