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Truly a once in a lifetime experience!! We were within feet from Patrick Mahomes warming up before the game and gave us a phenomenal perspective of what its like to be on the field. We were hoping to be in the corner on the Bills side, but we can't complain. There were players coming over to greet people in our little roped off area as well. Even the owner of the chiefs came over to say hello! After the game, there were TONS of people in line to go on the field and it was hard to get good pictures on the field because of the amount of people around, but other than that it was WELL WORTH THE $ IMO! Will be doing it again!

We kinda liked the lanyard and badge option rather than the wrist bands. It took so long to get checked in. You sent coupons by fed ex. Seems like that could have been sent as a QR code instead.
There was a lot of confusion as to the difference between the Fan Experience and the VIP Experience.
Our exp in Tampa seemed to be more exclusive than KY. There was so many more in KY. Speakers were good. I kinda agree with guest......we were there for Women's vball not an update for the Men's league.
Food was average. Last year there were actual drinks not just wine or beer. We also had access during vball with snacks etc provided instead of going to concessions
Again maybe the VIP had those????

Had a great call with Grace Cull. We discussed my concerns regarding upcoming fanatics fest but was also able to take care of other concerns (billing, issues with receiving marketing emails). A lot was accomplished and I really appreciated all the work.

Very disorganized. Not worth the money. The fan experience is not very good.

I'm not sure if your use the BirdieBox Team to distribute the complimentary gifts for the 2024 NCAA Womens Volleyball Championships in Louisville. They have been the only cloud over our On-Location experience.

I left a message and was very happy for quick call back from Nancy. She is very friendly and efficient.

I do like the fact that it is easier to get packages for the shows. Saturday Night's Main Event was nostalgia from childhood. I know there will be more to follow but the first is can never be duplicated.

Kevin Dolan took care of my request personally and worked on a fit for our group that was perfect. Kevin was On Location in every way!

1st we got an entrance that was on opposite side of stadium then the location of hospitality
2 both days out hospitality we lost 1 hour of it due to incompetence of them letting us in, plus being let in after regular tickets were
3 the stars they had in were for the most part low end
The couple like Undertaker was there for such a short time didn't even get to do photo
3 the seating I chose from map I was shown wasn't the seats I was given at all, I had a large obstruction in our view

Seats where beyond bad for what were listed as premium box seats. Tickets were to include a $15 voucher for food at the track and we learned as we entered the bus that this had been cancelled. Sent a written complaint to Onlocation and did not get a satisfactory response. Basically, they had my money, the event was over, so tough luck.

Had tickets that did work in checking into dinner, speakers and game ticket both days. We held up in the lines until last ones to get problem solved. Andrea that checked us in knew we were frustrated and stayed with us until got problem solved. Also couple next our seats had same problem. You thought had computer in checkout line solve these problems. Went though at least 12 solved the problem. Finally look at database finally saw we had tickets. I donot understand why got separate tickets for seating and presentation. Never have done this in any other events pass years. More confusion !
Last day almost front line ended up at the last. Presentation half done. We did fine a table opposite end of the room and could hear very well.

Staff was great. Breakfast Sandwich for the bus ride was a nice touch. CFP SMU Blanket was a nice surprise. No complaints - best On Location trip I have taken this season!

Vriendelijk personeel zeer behulpzaam regelen alles tot alles in de puntjes

The trip was well planned, organized, and first class. Hotel accommodations were also first class.
Departing from the airport (Newark) was handled well: however, leaving the airport was not very well organized and lacked assistance.

Very helpful and clear on what to expect

The hotel in rooms are nice Needs more restaurants

This was my 7th vball final four. The pre-game food & drink was decent and meeting Olympic volleyball player Haleigh Washington and coach Karch Karaly was wonderful. My main issue is given how finals are 3 days after semis, we should not be forced to buy both semis & finals (used to be able to choose semis or finals or both). Then have to deal with selling finals ticket or committing to hotel & travel from Wed-Monday—not great value!!

Our location was changed without notice from inside the stadium to almost a half mile outside of the stadium with no complimentary shuttles. In Greenville, SC for the Sweet 16 a few years ago, we enjoyed prime seating and could go back and forth to eat and drink at our seats.

Hospitality room selection was top notch. Only negative was getting to and from the room in Gainbridge. Was a nightmare.

We had to cancel our Nascar Darlington trip last year due to ER Hip Replacement surgery. OnLocation worked with us to hold our trip off for a year and rebooked it with no problem. Very understanding and accommodating to us.