I bought several compression socks for my dad (99). He loves how comfortable and soft they are. Although they are a moderate compression they are fine for his needs. I bought some ankle socks for my... Vis mer
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Se hva andre synes
Well, this is the second batch of socks for my family (daughter, S-i-L, 2 grandies) who are going on an adventure, climbing high mountains, trudging through mud and wet stuff, no showers for four days... Vis mer
The sizing is messed up I'm A size 10 (or 42) and so my husband needed the same size - we bought the XL as suggested by the company's measurements The heel of the sock went half way up our cal... Vis mer
Bought online through its ad campaign. Its disappointing to receive the socks that are made in China, and only 45% alpaca, all the rest are 24% anti pilling acrylic, 23% polyester, 5% nylon, 3% sp... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
The softest, driest, most comfortable socks you've ever worn. Olive & Jet harnesses the natural magic of alpaca fibre — incredibly soft, naturally moisture-wicking, and temperature-regulating in a way synthetic fibres simply can't match. Feel the difference.
Kontaktopplysninger
New Zealand
- support@oliveandjet.com
- oliveandjet.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 62 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
standing behind their product!
I ordered the “buy 4 get 4 free” deal for myself (ankle socks) and they are so soft and warm! I ordered the same special for my husband (calf high) and he loves them also. We had 1 sock that had a small tear at the toe seam after about 2 wearing. I emailed the company to let them know. They immediately replied and offered to refund or replace the item. I was very pleased with their fast response and offered to make it right. I recommend this company and their socks! 😀
Completely converted
Alpaca socks were completely new to me so I just bought a few for my husband’s Christmas stocking filler. Now totally sold on them and bought for myself and my sons. They are so comfortable, warm, supportive and hard wearing. I would highly recommend them, they are a delight to wear. Shipping does take longer as they’re from New Zealand but well worth the wait.
Was looking forward to receiving this…
Was looking forward to receiving this great product, which when I did receive my socks I have to say they are so comfortable, just as well I purchase a pair for each day of the week.
It took a long time to get the socks
It took a long time to get the socks, but when they arrived they were worth waiting for excellent quality, I will be ordering more. Jo
Most comfortable socks
I love these! Bought few months back for Christmas presents. My brother loved them so much I've ordered more for his birthday.
My job role means I'm on my feet for 7-8 hours and I have to say the socks have felt so comfortable, warm and soft. A great thing to help prevent achy feet after a long day at work!
Finally... Comfortable socks!
As a former marathon runner, now as a senior walker, I have neuropathy in both feet and ankles. I have tried every kind of socks but they all felt like course sandpaper until I found Olive & Jet. I have tried wool, merino wool, cotton, cotton blends, and they were all so uncomfortable, until I found these alpaca fiber socks! I used to have to change my socks and shoes at least twice a day because my feet were so painful, but now with these alpaca socks from olive and jet I can wear my socks and shoes all day! What a relief!
The best socks that I have ever bought
These extraordinary socks have changed my sock drawer for the better! I was initially a little dubious of their claims but, if anything, they have understated them! These are warm and comfortable, anti bacterial and wear and wash perfectly. There is no shrinkage at all and I have now got myself up to eight pairs, that I love!
Best socks ever!
Best socks ever!! So very comfortable and I can wear them more than once without washing in between. Sock draw now full of Olive and Jet Marino wool socks… all my old ones are away to the charity shop and I can’t imagine wearing anything other than my beautiful Olive and Jet Marino wool socks … 5 stars for sure!
Great comfortable socks
Have bought a dozen pairs both in black and gray, and they are now my go to daily wear, soft warm and comfortable. Will be getting more once they release more colours.
When they advertise Buy 4 Get 4 free…
When they advertise Buy 4 Get 4 free doesn't mean you will get 8 pairs of socks in that order. This is not good advertising. Always email them 1st for any questions.
If they do not respond within 5 working days, walk away!
And no, they do not send from Christchurch, New Zealand, because if they did, my socks would have arrived within 3 days, not 10!

Svar fra Oliveandjet
The ONLY socks for winter.
My wife bought me 2 pair of these socks and HOLY COW, They are the ONLY socks that i can wear in the winter that don't leave my feet a soaking mess. I've tried Merino wool, thermal socks, NOTHING worked until Alpaca.
I ordered 3 more for myself but i wasn't paying attention and ordered the wrong size. Angus, the customer service guru told me to send them back and they would ship new ones, no fee. They shipped me 4!! These guys are GREAT.
The socks are thin and they can be slippery, so keep that in mind. But if you need something to keep your feet WARM in the winter, these are the only socks to buy!
Alpaca Ankle Socks
I purchased one of their advertised deals. Buy four get four free. I thought what a great deal for Alpaca socks... Delivery time was quite good considering it came to Australia from New Zealand, customs etc. This is where the good finishes and the not so good starts. Hence the one star for delivery.
I bought the ankle socks and wished I hadn't.
The first time and the second time, using different socks, both times the heel consistently rides under the foot in sand shoes. Not only does the heel slide under the foot but the entire sock moves sideways in the sand shoe. So obviously no support/grip to hold the sock in place when wearing.
Nobody likes a lump under their foot; therefore, the socks are not fit for purpose. Zero stars for the socks themselves.
Size wise I wear a size 11.5 US sand shoe, so using Olive & Jet's sizing chart bought the XXL size socks. So I would say be very cautious of their sizing chart.
I'm thinking of washing them in hot water hoping they'll shrink after all they're useless now so what do I have to lose... Oh yeah money.

Svar fra Oliveandjet
The courier arranged by these guys is rubbish and goods stolen
The courier arranged by these guys delivered to a address that was unattended over the weekend and then told me it was my problem and to contact the courier company to find the person that stole my goods,
Great work guys
Buyers be careful

Svar fra Oliveandjet
Olive & Jet Socks
I purchased two pair of the Alpaca socks. Waited some time for them to arrive, then found out that there is more acrylic than alpaca product in the fabric. I paid over $30 each, and it is a complete rip off. I am not sending the socks back because I can't be bothered with the back and forward correspondence it would take to retrieve even a part refund. I had suspected this would happen, even before I read previous reviews.

Svar fra Oliveandjet
Socks were done in two months
These socks were marketed as tougher than merino with a 90 day comfort guarantee. Neither claim is true. I have merino socks that are a couple years old with no issues. When I contacted the company after about 8 weeks stating my socks were badly worn, I was told there is no 90 day guarantee it is a comfort guarantee. You are only permitted to try them with light use around your home for a day or two. Pardon? Save your money.

Svar fra Oliveandjet
Misleading Advertising and Product
I ordered Alpaca socks from this company as they advertised that they were selling an Alpaca product from New Zealand. I received the socks and the tag said 45% Alpaca with 55% acylic and nylon. They were also made in China. I tried one on and my feet instantly felt claustrophobic. This tells me that the composition of the socks was more synthetic than natural. I contacted the to return and they said we'll give you 35% off to keep them. I looked at the postage cost to send them back and it was almost the exact same price they offered off so I knew this was a grift. They make money by keeping the difference etc. The socks probably cost $3 and they profit by the $60 they keep etc. Do not buy from this fraudulent company. They mislead you and you'll be unhappy.
After reading the company's response on Mar. 18, 2026 I would like to add that I have replied to them with these same unhappy comments when they sent me a review after my purchase. I have not yet received a reply? Also, if you go to their web page or look at their advertising, you'll not find any mention of China, but you'll be left with the impression that the socks are from New Zealand and you won't find any mention of a blended Alpaca sock made with acrylic and polyester. That's only apparent once you buy the socks and you read the label. I would appreciate an opportunity to resolve these complaints with the option to receive a full refund including postage.

Svar fra Oliveandjet
Very disappointing purchase experience..
These socks feel beautifully soft (45% alpaca, the rest synthetic) but that's where my positive experience ends. If you are a woman who takes a size 7 in UK, ignore their misleading guidance on what size sock to buy and get a L, NOT XL. The XL bunch up in my boots and because they're too big, they rub and make my feet sore. They also have a loose leg fitting. I bought the crew socks so that I wouldn't show any leg when I'm wearing my 'ankle-grazer' trousers in Winter but they just fall down, so I'm showing my legs anyway! The company owner told me to return them for an exchange but at MY expense (postage to New Zealand!), even though their sales ad told me to buy a size XL, which was wrong information. Not wanting to pay hefty postal charges, they offered to make amends by giving me a small refund but they still don't understand that a small refund for socks I can't wear is pointless and these socks aren't cheap, even when on special offer, so a total waste of money (I purchased 8 pairs).
Arriving efficiency OS...A lot to prove at $$.
Well my order arrived. Didn't take too long considering they travelled from China to Australia (regional country town). They fit my UK size 13 foot (XXL sock size) well. Feel good, was a little shocked they are only 45% Alpaca and 55% synthetic (4 different variants).
We will have to wait and see how they test the daily work day in the work boots, 5 days a week? I bought the bulk pack (pay 4 get 4 free, with a first time customer discount) working out at $17 per pair. So they have a lot to prove....
These socks are lovely.
These socks are lovely.
I was very unsure about the company to begin with due to the fact it took so long to receive them. I did email them and was 100% guaranteed that they were legitimate.
I’m very pleased with the quality and feel of the socks.
I generally buy bridgedale and thought I’d give them a go, I haven’t washed them yet(got 3 pairs) so can’t say how they will come out.
I can’t see any reason to mistrust the company. My partner is very fussy about socks and drives me nuts, he likes them for the softness and feel.
Best customer service ever !
Best customer service ever. I ordered socks and there was a delivery problem at my end (not any fault of Olive and Jet!). I was given a second delivery with an extra free pair and I was impressed. This is excellent and I really appreciated their offer. Best socks ever! Cosy, warm, soft, easy to put on. And even better, warm
feet. I highly recommend! They wash well retaining shape and size!
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