Oliveandjet Anmeldelser 

143
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I bought several compression socks for my dad (99). He loves how comfortable and soft they are. Although they are a moderate compression they are fine for his needs. I bought some ankle socks for my... Vis mer

Vurdert til 5 av 5 stjerner

Well, this is the second batch of socks for my family (daughter, S-i-L, 2 grandies) who are going on an adventure, climbing high mountains, trudging through mud and wet stuff, no showers for four days... Vis mer

Vurdert til 1 av 5 stjerner

The sizing is messed up I'm A size 10 (or 42) and so my husband needed the same size - we bought the XL as suggested by the company's measurements The heel of the sock went half way up our cal... Vis mer

Vurdert til 3 av 5 stjerner

Bought online through its ad campaign. Its disappointing to receive the socks that are made in China, and only 45% alpaca, all the rest are 24% anti pilling acrylic, 23% polyester, 5% nylon, 3% sp... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

The softest, driest, most comfortable socks you've ever worn. Olive & Jet harnesses the natural magic of alpaca fibre — incredibly soft, naturally moisture-wicking, and temperature-regulating in a way synthetic fibres simply can't match. Feel the difference.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

143 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,5

Alle anmeldelser

(143)

143 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Simply the Best

Olive and Jet alpaca wool socks are simply awesome. I ordered socks for my sister and I to walk Camino Santiago in May. These socks are everything! Great cushioning, comfortable fit, ridiculously soft, breatheable, moisture wicking, thermal regulating, easy wash, quick dry and odour resistant. 114km and no blisters at all - just happy feet! I highly recommend these socks!!!

27. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Calling these alpaca wool socks is deceitful

The socks are not all wool and contain more than 50% synthetic fibre.
The socks are made in China not NZ.
Neither fact can be found on their website.

1. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Oliveandjet

Thanks for raising this — I want to correct one part, because both facts are on the site.

The full fibre composition is listed in the product description on every single product page, and the country of origin is answered at the top of the FAQ section on those same pages. Neither is hidden or buried. If you'd like, go back to the page for the pair you bought and you'll find both.

On the blend itself: alpaca on its own is a beautiful fibre, but a 100% alpaca sock wouldn't survive. Socks take more abuse than anything else you wear, and alpaca needs other fibres alongside it for stretch, structure and shape retention — without them you get a sock that goes baggy and wears through fast. That's how every serious natural-fibre sock is built, including the merino blends from Icebreaker, Kathmandu and Macpac. It's a construction decision, not a cost one.

On origin: we're a New Zealand owned and operated company and that's genuine. Our socks are made in China, like most Kiwi outdoor brands, because at the scale we're now selling at it's the only way to make them well. And alpaca fibre isn't farmed here at any real scale — ours comes from the Peruvian Andes, where alpaca has been raised for thousands of years.

If the disclosure wasn't easy enough to find for you, I'd genuinely like to know where you looked, because that's something I can fix.

Angus
Founder, Olive & Jet

Vurdert til 5 av 5 stjerner

Nothing spectacular… but ordering…

Nothing spectacular… but ordering wasn’t an issue at all. Socks actually showed up yesterday. So now onto next phase of experience…
Got $10 bet that I get a how are your socks email experience…before I ever get to even wear a pair! Anybody want to take that bet?

27. mai 2026
Vurdert til 3 av 5 stjerner

I received the socks 3 pairs even…

I received the socks 3 pairs even though the package stated 4 pairs were in side - just wondered what has happened as I paid $'72.03/11.5.2026 for the said socks - maybe I have got it wrong perhaps you could advise me - the socks though are great. Kind regards Evelyn Searle

16. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These are brilliant

These are brilliant
I got the boot socks as I like knee high socks best
They have exceeded my expectations
I was a little anxious as I ordered 8 pairs on the special offer they are great quality and so soft and comfortable
I have a brand of hemp ones I really like, but these are better !
So soft and confortable, easily wearable for several days
I also tested for night wear
Feet were happy and comfortable all night, wearing socks at night usually gets uncomforable after a certain point, not with these !
Cozy but not hot, they keep your feet at a good temperature, so far no matter what, they really are fab

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Expensive and 55% synthetic

Paying $100 for four pairs of discounted socks feels excessive, particularly when the website heavily promotes the durability and premium qualities of alpaca fibres, yet the products contain mostly synthetic materials. Comparable synthetic socks are available at a fraction of the price, which makes the marketing feel misleading for customers expecting a genuinely premium product.

If the brand is aiming to build long-term customer loyalty, I would encourage it to reconsider the business model and overall value proposition, as I personally won’t be purchasing again. After reading reviews on Trustpilot, it appears many other customers share similar concerns.

It’s disappointing, as I was genuinely keen to support a New Zealand/local brand. However, seeing the tracking information originate from Hong Kong gave the impression that this is simply another drop-shipping operation rather than a locally based business.

16. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Oliveandjet

Thanks for taking the time to write this properly — it's a considered review and I'd rather engage with it than not.

On the blend: the synthetic content isn't there to cut cost, it's there because the sock doesn't work without it. Alpaca on its own is a beautiful fibre, but a 100% alpaca sock would go baggy and wear through fast. Socks take more punishment than anything else you own, and alpaca needs other fibres alongside it for stretch, structure and shape retention. That's how every serious natural-fibre sock is built — the merino blends from Icebreaker, Kathmandu and Macpac work exactly the same way, for exactly the same reason. The full composition is listed in the product description on every product page.

On value: you're not paying for the synthetic content, you're paying for the alpaca in there and what it does — the warmth, the softness, the fact it doesn't hold odour. A cheap all-synthetic sock is a different product that feels different on your foot. Whether that premium is worth it to you is a fair thing to weigh up,

On New Zealand: we are New Zealand owned and operated, and that part is real. Our socks are made offshore because at the scale we're now at that's the only way to make them well, and alpaca fibre isn't farmed here at any real scale — ours comes from the Peruvian Andes.

The point I'll take on board is that if you expected something different from what arrived, our marketing didn't set that up well enough. That's ours to fix.

Angus
Founder, Olive & Jet

Vurdert til 1 av 5 stjerner

You took the money and did not send the…

You took the money and did not send the socks. And then you refuse to answer the inquiry about where our order is. We got better service from Blind Brothers. UPDATE: Finally received my items a whole month after they were ordered. That is NOT a timely delivery. Did you all realize these are made in China? States it right on the label on the socks.

10. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Oliveandjet

Hi Joyce, we're really sorry to hear about your experience. This is absolutely not the standard we hold ourselves to, and we completely understand your frustration.

I've just searched your name in our system and unfortunately I'm unable to locate your order. Could you please reach out to us at support@oliveandjet.com with your order details and phone number? Once we have those, we'll be able to track this down right away and make it right for you.

Thank you for giving us the chance to resolve this — we'll prioritise your case as soon as we hear from you.

Vurdert til 5 av 5 stjerner

Super comfortable

I had a query with the deluvery which was sorted out very promptly.
Have just tried the ankle socks and they come up just right and are super comfortable.
Giving the rest of my order away as present.
Will defintely buy again especialky when on offer.

17. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Complete scam company

Complete scam company. these socks come up very small . I am uk size 7.5/8 and I ordered Xl . These are way too tight and put marks on my ankles in minutes. When I ordered them they were delivered to the uk from Netherlands. When I wanted to return them I was told I had to send them back to New Zealand at my own cost which was going be over 60 pound ! so they make it impossible for you to return them. total rip off

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I never received my order

I never received my order, which is the crux of my complaint; accordingly, I can’t attest the poor quality of their products, though I have come to learn that they have less than a stellar reputation. Their customer service department is unresponsive and those that “work” there should truly find other employment. I would seriously suggest that one not buy anything from them.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Good feel but too easy to break

Very easy to order, you get a pretty good discount too.
They are very nice to feel when you wear you definitely can feel the difference with an ordinary socks. They are very comfortable.
The issue is they are very weak i put some picture after just one day if wearing them, no running no climbing i just work in an office, they have no you will be using them for hiking or any kind of activities.
They are mostly good when you stay at home.

18. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Made in China

I was excited to be a kiwi buying a good kiwi product .... then tracked the socks through 4 days in international customs and then on receipt found they're Made in China.
Great socks.... origin information is misleading at best

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These are the bee’s knees…

These soft socks are the bee’s knees and the cat’s whiskers rolled into one! They are soft, seem to wick moisture, cool in summer and definitely warm in winter. The only slight downside is that if you have any tight shoes you may find these aren’t the perfect partners. Full marks for this entrepreneurial company. Don’t believe the risk of scam warnings. They are bona fide- the dogs best bone!

15. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought cashmere socks so not cheap.i…

I bought cashmere socks so not cheap.i have circulatory problems and they were very tight.i asked for a refund as they were not fit for purpose but although they came from an address in England I had to return them to New Zealand.what a swizz very poor service so be warned not a way to conduct business,

12. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Bought alpaca ankle socks to replace…

Bought alpaca ankle socks to replace old Paco ones that I've had for years and very happy with. O&J ankle socks were at least an inch too short and poor grip so fall down and need pulling up. Won't be buying from O&J again

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

There’s buy 2 get one free is a scam and they don’t care.

Terrible customer service when they cannot explain clearly the buy 2 get one free, total ripoff.
It said very clear on order buy 2 get one free, but no that’s not how it works. These are also made in China which is stated deep in website but for the price, again ripoff!

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oliveandjet

Svar fra Oliveandjet

Hey Livemylife, Sorry to hear you’ve had a frustrating experience, but I do want to clarify a couple of things here.

Our offers do work as advertised — the way they’re set up is:

If you go to any product page and click “Buy 4 Get 4 Free”, it will add 8 pairs to your cart automatically, and
The system applies a 50% effective discount across all 8 pairs

We’ve processed thousands of orders with this exact setup in the last 30 days, so the system itself is working correctly.

What can sometimes happen is that quantities are adjusted down in the cart before checkout, which then triggers a different offer tier (like Buy 2 Get 1 Free at ~33% off) — and that’s where confusion can come in.

On manufacturing — yes, our socks are made with a specialist partner in China. These guys are genuinely one of the best alpaca sock manufacturers in the world. They’ve worked extensively with alpaca fibre for years, and we chose them specifically because they can deliver consistent quality at scale, which isn’t easy with this material. I’ve personally worked closely with them to make sure the product meets the standard we expect.

If you’re open to it, feel free to reach out to support@oliveandjet.com
with your order details — we’re happy to look at your specific case and help resolve it properly.

Thanks,
Angus

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