Longwell & Co. Anmeldelser 

47
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I absolutely love my frying pan. I was a little anxious about ordering, as there are a few competitors, but Longwell's pans are solid titanium, not coated. I shouldn't have worried, it's the best fryi... Vis mer

Vurdert til 5 av 5 stjerner

Excellent clear, easily explored website. Seems a bargain price comparing the prices of other titanium pans. Not yet arrived so cannot comment as to how well it works but will leave another review w... Vis mer

Vurdert til 1 av 5 stjerner

Still awaiting delivery after two weeks, hopefully not a scam but reading other reviews I’m not sure of the authenticity of these pans. Regretting my decision and not reading the reviews on trustp... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Product detail was really useful, factual not a sales pitch. Really clear product benefits without needing to scroll endlessly. Really good ‘bundle’ pricing too - as a result I’ve bought one for my... Vis mer

Informasjon om virksomheten

  1. Kjøkkenutstyr

Skrevet av virksomheten

We started Longwell & Co. because the cookware industry has a dirty secret: most 'non-stick' pans leach chemicals into your food. We chose a different path: pure titanium, no coatings, no compromise.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

47 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(47)

47 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent clear website

Excellent clear, easily explored website.
Seems a bargain price comparing the prices of other titanium pans. Not yet arrived so cannot comment as to how well it works but will leave another review when I have used it.

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t waste your Money.

Purchased a titanium frying pan and carried out the pre-use proofing. Once done, steak stuck and burnt on the pan. What a waste of money and time. Go elsewhere. Would not recommend.

12. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Longwell & Co.

Svar fra Longwell & Co.

Hi Tim,

We’re sorry to hear that you were disappointed with the performance of your pan, particularly after taking the time to complete the recommended pre-use preparation.

We understand how frustrating it must have been to have your steak stick and burn after following the preparation process. This certainly isn’t the experience we want our customers to have.

We take feedback like this seriously and would appreciate the opportunity to look into what happened and see how we can assist. Please feel free to contact our customer service team with your order number and the email address used for your purchase so we can review this with you directly.

We sincerely apologize for the frustration and disappointment caused, and hope we can have the opportunity to put things right.

Kind regards,
Longwell & Co. Customer Support Team

Vurdert til 5 av 5 stjerner

I absolutely love my frying pan

I absolutely love my frying pan. I was a little anxious about ordering, as there are a few competitors, but Longwell's pans are solid titanium, not coated. I shouldn't have worried, it's the best frying pan I've ever had - heats evenly, is light and comfortable to handle, and washing up is ACTUALLY A PLEASURE. Even burnt bits just slide off. Really high quality. SO good, that I've also bought the deeper 11" pot - my children call it my travel cauldron. It's MAGNIFICENT. I would VERY HIGHLY recommend buying titanium pans from Longwell&Co. I plan to give them as wedding presents to nearest and dearest.

13. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Think I may have been scammed

Pan arrived after quite a wait ( not a problem). The bottom is not flat and does not sit stably on the hob, the part that does touch the hob then causes a hotspot that burns the food (not on a high heat) I’ve used it once and struggling to remove the burnt residue. I’ve emailed customer services but the email can’t be sent to the address provided. I don’t believe the surface to be “hand hammered” and am not convinced it’s titanium.
Update….
Have had emails (AI generated) now asking for details etc but my emails are all returned as undeliverable.

11. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Longwell & Co.

Svar fra Longwell & Co.

Hi Natalie,

We’re very sorry to hear about your experience with your pan. We completely understand your frustration, particularly after waiting for your order and then finding that the pan does not sit securely on your hob and has caused food to burn.

We’re also sorry to hear that you had difficulty reaching our customer service team. We’ve actually sent you an email so we can discuss this with you directly and look into the concerns you’ve raised.

Please check your inbox, including your spam or junk folder, and reply to our email when you have a chance. We’d really appreciate the opportunity to properly investigate what happened and work with you toward a suitable resolution.

Kind regards,
Longwell & Co. Customer Support Team

Vurdert til 1 av 5 stjerner

Long time wait for “Longwell” pans.

Still awaiting delivery after two weeks, hopefully not a scam but reading other reviews I’m not sure of the authenticity of these pans. Regretting my decision and not reading the reviews on trustpilot first.

I received my order yesterday and not impressed at all. No manufacturers marking, on either of the two pans I ordered. Both came in a plane box with Chinese printed label. Handles were separate and fitting nuts loose in the box, different nuts for each pan.
Plain cardboard boxes put inside a posh Longwell bag with a card with washing and cooking instructions.
In my opinion these have been mass produced and shipped over and marketed as something rather special.

10. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Longwell & Co.

Svar fra Longwell & Co.

Hi Robert,

We’re very sorry that you’re still waiting for your order. We completely understand how frustrating and concerning this must be, especially after two weeks and seeing other reviews that have made you question your purchase.

We’ve reached out to you by email so we can look into your order directly and provide you with an update. Please check your inbox, including your spam or junk folder, and reply to our email when you have a chance.

We’d really appreciate the opportunity to look into the delay for you and address your concerns directly. We’re sorry again for the uncertainty and frustration this has caused.

Kind regards,
Longwell & Co. Customer Support Team

Vurdert til 1 av 5 stjerner

AVOID AVOID AVOID

AVOID AVOID AVOID

This company makes a number of claims that I have asked numerous times for proof/evidence to confirm or deny. I would avoid this company at all costs.

1. They claim their pans are made in Japan, they are made in China. The tracking information starts in China, the pan matches numerous pans I have found on Temu for £10 both with the same TI markings. They claim their fulfilment centre is in China but their pans are made in Japan, I asked for proof of this.... still waiting.

2. They market their pans as free of all chemicals, I asked for proof of the chemical make up of their pans.... still waiting. So I am unsure what is actually in these Chinese pans. If you’re looking for a chemical free pan I would avoid the risk.

3. They claim their returns are easy and hassle free, you will have to send the pan back to China and cover the cost yourself. This is around £30.

4. They claim to have over 21,500 reviews on their website but only have a handfull of reviews on trust pilot, that is a insane difference, seems fishy.

5. They have companies on their website like 'Masterchef' and 'Hells Kitchen' I asked for proof of their partnership with these global brands, again you guessed..... still waiting.

This company is a drop shipping business marketing cheap Chinese pans as hand made Japanese pans. Be very cautious.

12. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Longwell & Co.

Svar fra Longwell & Co.

Hi Daniel,

We’re sorry to hear how disappointed and concerned you’ve been with your experience and the questions you’ve raised about our products and policies.

We’ve recently reached out to you by email so that we can address your concerns directly and provide the appropriate information regarding your order and the points you’ve raised. We’d much rather have the opportunity to discuss these matters with you properly.

Please check your inbox, including your spam or junk folder, and reply to our email when you have a chance. We’re happy to review your concerns with you directly and hope we can provide some clarity.

Kind regards,
Longwell & Co. Customer Support Team

Vurdert til 5 av 5 stjerner

Product detail was really useful

Product detail was really useful, factual not a sales pitch. Really clear product benefits without needing to scroll endlessly. Really good ‘bundle’ pricing too - as a result I’ve bought one for my daughter to take to Uni (let’s hope she gets her grades 😂) or I’ll have 3 to use at home

9. august 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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