I had my "You Fiber" fitted by Akar and Jay on Friday the 26th of June. They did a perfect job!! I showed Akar my existing internal wiring installation, Aka provided the perfect solution when fitti... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Scott from Netomnia did a first class job today installing my new YouFibre broadband in Motherwell today. He arrived within the agreed time, explained clearly what he was going to do and checked wit... Vis mer
Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service. From start to finish, the whole process was simple... Vis mer
A netomnia representative came to The door claiming there was going to be a lot of disruption in the street as they updated the fibre network & they could let us know when as it would be very disr... Vis mer
Selskapet har svart
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 86 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brad came to carry out my installation…
Brad came to carry out my installation and I couldn’t be happier with the service. He was polite, tidy, and very knowledgeable, explaining everything clearly and making sure the job was done to a high standard. He worked efficiently, left everything clean and organised, and made the whole process smooth and stress-free.
I would highly recommend Brad to anyone looking for a professional and reliable engineer.
Big thanks to Brad for the…
Big thanks to Brad for the installation recently. He took the time to explain exactly what he was doing and made sure everything was working perfectly before he left. He was very respectful of me, my family and my home and left the work area spotless. It’s rare to find an engineer who is both skilled and so personable. 5 stars!
Amazing!
Just had a guy called Jak Sword round to fit my youfibre and can I say he is absolutely amazing! Top class service and he knows his stuff! He was polite and friendly and a credit to the company! He explained everything he was doing and cleaned up after himself. I actually can’t recommend him enough! Thank you Jak and keep doing what you’re doing. It was a pleasure to meet you and you’re a fantastic young man! 🙌🏻
Internet installation
absolutely fantastic, Brad our engineer was very polite and friendly, explained everything we needed to know and very clean. 10/10
I rarely write reviews but this was a…
I rarely write reviews but this was a refreshing experience. Jack the engineer was superb from start to finish, polite professional and very efficient. Took the time to explain how it works etc. Nice to meet someone who genuinely enjoys their job and cares about the customer. If this is what all your engineers are like your company has a very bright future
Poor customer service.
I know its early days, since the BRSK-YouFibre merger, where netomnia, has taken over the infrastructure.
a query was made the other day about availability of network build in my apartment complex, the response was that they don't have any plans as the surrounds (Which presumably is the area) isn't on their build list.
Despite the fact the neighboring road and houses whom are on the same postcode, being formerly of BRSK territory being fibre enabled, i pointed this out and there was no reply from the team, so ghosted by a company that tries to provide excellent customer service.
If they could provide fibre here, to this apartment block they could have a captive market as no one else seems to be interested, therefore have escalated this to the MP for intervention to get a form of fibre installed in the block either by Openreach or someone else who is interested.

Svar fra Netomnia
Had our fiber installed today by Brad
Had our fiber installed today by Brad. All round top bloke. clean with his work and made sure everything was up and running before leaving.
Had install done today by brad w.
Had install done today by brad w.. he done a great job. Explained how it all works and if i have issues with the box. Done a clean job.. very respecful and polite. Keep up the great work brad your doing amazing
Young lad named Jak Sword installed my…
Young lad named Jak Sword installed my new broadband. Couldn't have met a nicer bloke. Very helpful, knowledgeable and informative. Actually cares about his job and career. Didn't leave until he made sure everything was working fine and my devices were connected. What a credit to the company he is.
Youfibre install with Mr Jak Sword
Had the pleasure of welcoming Mr Jak Sword to my house this morning to install my youfibre Internet, what a gem Netomnia has there, polite enthusiastic and a knowledgeable young man, he kept me informed throughout the process and would give him 10 stars if I could. My Internet speed is now much faster than my previous supplier and more important much cheaper i couldn't be happier. Thanks Jak!
Quality and Convenient Service
Was connected within a few days of ordering, Brad W. was polite and professional and able to answer all of my questions. The fitting was done conveniently and quickly. Made getting new broadband easy.
Brad from Netomnia did an excellent job…
Brad from Netomnia did an excellent job installing my new YouFibre full fibre broadband at my apartment.
He arrived on time, clearly explained what he was going to do, and checked with me about the best place to run the fibre and position the equipment so it would be both tidy and practical.
Throughout the visit he was polite, friendly, and professional, keeping me informed at each stage of the installation and making sure there was minimal disruption. Once everything was connected, he thoroughly tested the connection, helped set up the router and made sure all my main devices were online before he left.
It was a smooth, hassle‑free experience from start to finish, and Brad is a real solid guy
Scott came and re-fitted the external…
Scott came and re-fitted the external optic cable which had been cut during contractor works on my ground floor flat. Scott was polite, quick and very efficient. Thanks for a great service well done.
Excellent service from Bradley
Excellent service from Bradley. Would highly recommend
Engineer Brad Willard attend my…
Engineer Brad Willard attend my property to fit my youfibre broadband
I what a lovely fella he was, very polite and very respectful he fitted everything where I needed it and left the place as clean as he found it. Great install
Broadband
The engineer Scott who did my installation today was very polite and knowledgeable he guided me through everything with great patience. A very tidy job and great customer service from start to finish
Jak installed our wifi a week or so…
Jak installed our wifi a week or so back and since then it’s been perfect , very nice lad that installed and very polite
I had a gentleman called Bradley come…
I had a gentleman called Bradley come and do an installation for me , he went above and beyond to make sure everything was perfect for me, he even explained to my non verbal autistic son how everything works and let him watch. He is a credit to the company and I would highly recommend him to anyone who wants installations, he presented himself so well, he kept his work environment spotless and took pride in his work. Netomnia should be proud to have someone like him working for them.
YouFibre Install Jak Sword
Nice and easy install from Jak Sword, cleaned up after himself and explained everything perfectly
A great service and a credit to the company!
Jak Sword visited our home today to install our new internet connection provided by YouFibre. He was a very nice chap who worked very quickly to get things up and running. He is a very clean worker and ensured that everything was tidy and put back in place. As I was at work, he made sure that all of my partners devices were connected and made sure my partner understood exactly what he had done before he left. He left his card including his mobile number so that I could contact him myself when I got home from work if I had any questions. A great service and a credit to the company!
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