Netomnia Anmeldelser 

102
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had my "You Fiber" fitted by Akar and Jay on Friday the 26th of June. They did a perfect job!! I showed Akar my existing internal wiring installation, Aka provided the perfect solution when fitti... Vis mer

Vurdert til 5 av 5 stjerner

Scott from Netomnia did a first class job today installing my new YouFibre broadband in Motherwell today. He arrived within the agreed time, explained clearly what he was going to do and checked wit... Vis mer

Vurdert til 5 av 5 stjerner

Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service. From start to finish, the whole process was simple... Vis mer

Vurdert til 1 av 5 stjerner

A netomnia representative came to The door claiming there was going to be a lot of disruption in the street as they updated the fibre network & they could let us know when as it would be very disr... Vis mer

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Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

102 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 86 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(102)

91 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A job well done by two gentlemen!!

I had my "You Fiber" fitted by Akar and Jay on Friday the 26th of June. They did a perfect job!!
I showed Akar my existing internal wiring installation, Aka provided the perfect solution when fitting the Optical Network Terminal and hub.
Both gentlemen were very friendly and meticulously clean when carrying out the installation.
Thank you both for a job well done and a happy new You Fiber customer!!

26. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Scott from Netomnia did a first class…

Scott from Netomnia did a first class job today installing my new YouFibre broadband in Motherwell today. He arrived within the agreed time, explained clearly what he was going to do and checked with me about where the best place would be to position the box that would be the least disruptive installation and tidiest but most practical place.
Throughout the visit he was polite professional and friendly. He kept me updated on the installation and ensured everything was working before he left.
Having previously been both a BT and Virgin customer I have to say this was one of smoothest and hassle free broadband installations I have had. A big thank you to Scott! 😊

3. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brad arrived on time and did an…

Brad arrived on time and did an excellent job. He was very helpful and explained everything. He also helped us to put the internet on our phones which is above and beyond what he was required to do

22. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brad done my instalation

Brad done my instalation, he was very polite, covered his shoes so as not to get my carpets dirty. Brad was very professional and explained everything so I understood.
Thanks Brad you are an amazing guy and engineer

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My broadband has been down for 13 days now. No idea when it will get fixed.

I have a broadband with Netomnia-youfibre and my broadband has been down for 13 days now. Silence is deafening. Absolutely atrocious customer service. If anyone offers you broadband associated with Netomnia or youfibre do some research before you sign up. Especially read 1 star reviews for Youfibre and Netomnia.

27. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Netomnia

Svar fra Netomnia

Hi J D,

I'm really sorry to hear this, this definitely isn’t the experience we strive for.

I would love to get this fixed for you straight away- if you drop me an email directly to chelsea.albrecht@netomnia.com I would be happy to get an engineer out to get your services back online, along with reviewing how we got it so wrong to ensure we learn from this and it doesn't happen again.


Thanks,

Chelsea

Customer Director

Vurdert til 5 av 5 stjerner

Great friendly service

Smooth experience end to end, huge shout-out to brad, clean install and friendly, went the extra mile with helping, top lad

28. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend Brad for the job. Very neat installation.

Brad did a fantastic job. He arrived when expected and called 10 minutes prior to arrival. He used shoe covers to protect my carpet and was very polite. The cable installation was very neat and he won’t over and above as if it was his own house. He demonstrated the speeds and very happy overall. Would highly recommend.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Probably the best comms company out there...

Probably the best experience I've ever had dealing with any comms company; the rest would do well to follow Netomnia's example in customer service.
From start to finish, the whole process was simple and other than a collapsed duct a few meters from the house, without any hitches. Everything done in the timeframes indicated with service go-live as promised.
Everyone I spoke to from first sales enquiry, to guys pulling the cables, to the installer (Andrew) were all very professional and efficient. Andrew did a sterling job with the install; very neat and tidy work.

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service, great work

Jak went above and beyond with my You Fibre install. I was starting to lose the will with You Fibre and waiting for my install, but Jak arrived and saved the day with a smile on his face. Jak got on on with the job in hand, explained how everything was set up before he left and tested and ensured all was working as should and expected. If only You Fibre had sent Jak weeks ago!!! Thank you Jak, it was really nice to meet you, keep up the fantastic work you do.

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bellshill Engineer Scott

Really pleased with the service Scott had provided today. He was polite/ professional and willing to listen to customer's needs. Had my full fibre network installed today and already seeing a massive difference in internet speed. Well worth it.

2. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really pleased with the whole process

Really pleased with the whole process. Shaun knocked on our door - very polite explained the process. Booking app was quick and convenient. On Installation day Jak Sword turned up and was very polite and professional. Got me set up on my main devices and TV too. Very enthusiastic about his job which was very sweet to see.

27. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

You fibre installed by Brad

Had a visit for installation from Brad .

Based in Newport in wales and the service was great , Brad helped with installation and ensuring the connection was at the expected speed.

Also ensured the modem and wiring was all secure and neatly installed.

27. mars 2026
Anmeldelse skrevet uten oppfordring

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