I joined Rise Fibre today. Am based in the Lancashire region and everything was seamless with clear instructions on the installation and the Fibre Engineers were also very professional. Certainly impr... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Raj tried to resolve the issue but at the moment it's left open as to the problem, we still get buffering. Huge difference between download and upload speeds which should be comparable? Thank you ris... Vis mer
Selskapet har svart
Engineer (Martin) arrived & assessed job. Called for some help to get cables pulled along my preferred route for router fitment. Cables installed, along with all fitments and another guy connecting... Vis mer
Selskapet har svart
It was my first time going into a house where I had to sort bills myself. After comparing deals and beginning to consider Rise Fibre, I was helped by Cole, who explained everything and set me up. I ha... Vis mer
Selskapet har svart
4,6
Enestående
3k anmeldelser
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent, helpful & friendly Service
Excellent, helpful & friendly customer service experienced.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Chris Thorpe was really amazing and…
Chris Thorpe was really amazing and helpful provided with all the information and best plan for me. Keep up the good work Chris Thorpe👍
23. mars 2026
Anmeldelse skrevet uten oppfordring
all my query was answered
all my query was answered.
did not take long to get through to customer service. So far my dealings with this company has all been positive.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Mike was super helpful and answered all…
Mike was super helpful and answered all my queries. Great customer service. Highly recommend.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Delays delays and more delays
The communication has been great but what isn't so great unfortunately is the fact that they have delayed my installation which has been waiting for quite awhile for a couple of months or so now since that point still no sign of any insulation date
23. mars 2026
Anmeldelse skrevet uten oppfordring
Had to call Rise Fibre with a problem…
Had to call Rise Fibre with a problem with my account I had the pleasure of speaking to Jamie Y.
What breath of fresh air it was like speaking to a friend he explained everything to me rectified my problem absolutely first class.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Understood Instantly
Wow so at the moment i am impressed JILL made it easy and explained everything. I have a learning difficulty. instantly understood.
Plus all done over whats app this good when you cant get your point over
Thanks JIll
Benjamin
23. mars 2026
Anmeldelse skrevet uten oppfordring
Absolute nightmare
Absolute nightmare, they seem wonderful at first.
The option one for new customers are briliant they answer after 1min wait. Once you try to get through to customer service for existing customers they just simply don't answer, so you are stuck in the plan.
I'v put in an official complaint online, where they state that I would get an answer back shortly. It's now been 1month in a half.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Cole was really helpful
Cole was really helpful, let's hope the installation and service is as smooth.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Guy I spoke to ,John Howard was…
Guy I spoke to ,John Howard was extremely helpful and polite
23. mars 2026
Anmeldelse skrevet uten oppfordring
Very polite
Very polite, very helpful..!! Easy to talk to..!! Helps with your problems..!! Would recommend to others..!!
23. mars 2026
Anmeldelse skrevet uten oppfordring
The Gentleman I spoke to was very…
The Gentleman I spoke to was very helpful and courteous and promptly solved the problem I was having, now I'm back online and a very happy customer 😀 Thanks a million.
23. mars 2026
Anmeldelse skrevet uten oppfordring
I called up today for some information…
I called up today for some information and STEVE RALPH was extremely helpful with the questions I had asked really simple and no hassle with taking out rise fiber brodband
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi Scott,
Thank you for taking the time to share your experience. We are delighted to hear that Steve was extremely helpful and made everything simple and hassle free when getting started with Rise Fibre. We will be sure to pass on your kind feedback 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Excellent customer service with Jill
Excellent customer service with Jill
No more than 5 mins to place the order and get an installation date.
Would highly recommend the provider.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi there,
Thank you for your fantastic feedback. We are so pleased to hear Jill provided excellent customer service and that your order and installation booking were completed so quickly and smoothly. Your recommendation means a lot to us 🤗
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Very good efficient and polite team who…
Very good efficient and polite team who explained how things would go . They completed the installation quickly and tidied up afterwards very pleased with things so far
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi Graham,
Thank you for your kind words. We are delighted to hear our team were efficient, polite, and kept you well informed throughout the installation, as well as leaving everything tidy. Great to know you are very pleased so far 🌞
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Fantastic Service and Fantastic Speeds
I joined Rise Fibre today. Am based in the Lancashire region and everything was seamless with clear instructions on the installation and the Fibre Engineers were also very professional. Certainly impressed with the 2300MB connection and getting 3ms ping which is wonferful for the kids and there gaming. Thanks Rise.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi Stuart,
Thank you for sharing your experience. We are thrilled to hear everything went seamlessly from start to finish and that our engineers were professional. It is great to know you are enjoying those fantastic speeds and low ping 🚀
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
The communication from Rise Fibre is…
The communication from Rise Fibre is brilliant. Very helpful
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi there,
Thank you for your kind words about our communication, it is great to hear you have found the team helpful and supportive. We really appreciate you taking the time to share your experience with us 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Liam was very helpful and got things…
Liam was very helpful and got things done quickly thank you
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi Lucy,
Thank you for your feedback. We are delighted to hear that Liam was very helpful and able to get everything sorted quickly for you. We will be sure to pass your kind comments on to him 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Katlin was very helpful with my Query
Katlin was very helpful with my Query
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi John,
Thank you for your feedback. We are delighted to hear that Katlin was very helpful with your query and provided a positive experience. We will be sure to pass your kind comments on to her 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
I am very pleased with the service…
I am very pleased with the service provided to me from Arshad
I found him to be helpful with my query on my installation of broadband and explained in detail how and why the problem occurred and he will put this through to the relevant department. Thanks Arshad
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Rise
Hi Bernadette,
Thank you for taking the time to share your experience. We are delighted to hear that Arshad was helpful and took the time to clearly explain your installation query while progressing it to the relevant team. We will be sure to pass on your kind feedback 🌟
If you ever need any support, please check the support area of our website found at https://rise.co.uk/contact
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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