NavaFresh New Zealand Anmeldelser 

132
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Vis mer

Vurdert til 3 av 5 stjerner

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered a blood pressure monitor 5 Feb. After no delivery I queried delivery time. Got no response to email inquiry and phone calls go to answer phone and also no response. As of 25 Feb still recieve... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Vis mer


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

132 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 83 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(132)

18 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Delivery time was very long but they…

Delivery time was very long but they did advise me it would be so no issue there. Great product with only one criticism... The hernia button it quite large and very solid... A nice touch would have been a half height one in with the belt. Yes I would have paid more

1. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam business, using virtual address in NZ

Purchased the product from them on 13 Oct 2023, the product hasnt been shipped even in a three days after. I've requested the refund in a couple of days after that, still waiting for my money. Same support person has been responding to my queries all this time with the same answer.
I've conducted a bit of investigation on them, sad results: the NZ address they advertise on the web-site is virtual, its used by many other businesses (suspicious fact by itself). Just enter it to Google search and you will see amazing results.
The most interesting thing is that NZ Herald published an article in 2014, about ISIS-affiliated web-site, used the different suit in the same building as mailing address ( just enter their address in Google).
No orders from them ever again !

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Hi Andrew,

We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Vurdert til 1 av 5 stjerner

Dissatisfied

Dissatisfied. Product arrived with tin completely smashed up. I love the tin I like to gift uncommon herbs to friends based on their health benefits so I usually like to support navafresh. The tin makes for a gorgeous gift because they are usually very cute. Normally, it is a thoughtful gift that come ls at an affordable expense, yet, has amazing affects for health and well-being.

9. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Hi Lydia,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Vurdert til 1 av 5 stjerner

Scam scam scam

4. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Hi Matthew,

We acknowledge that your order is delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Vurdert til 1 av 5 stjerner

Way too expensive!

Way too expensive!! 15 times more!! It was way cheaper to have the goods drop shipped. Didn’t bother buying from here.

13. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Hi Viswak,

I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Vurdert til 3 av 5 stjerner

Seems to be good product, hope you improve product labeling & packaging!

Seems to be good quality product and timely delivery.
I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bit dodgy product. (This triggers doubt like - someone might have refilled the empty container and put some peeled label in the packaging box along with refilled container.)
Hope your supplier improve packaging, which look more authenticate.
Order: NZ-NV#P568730662

19. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Hi Sandip,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Vurdert til 1 av 5 stjerner

Made two orders of Rafaello chocolates

Made two orders of Rafaello chocolates, to go to different addresses, received confirmation on both orders but still have had no shipping update or arrival and it’s been almost two weeks now

7. april 2023
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Hi Johanna,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Vurdert til 1 av 5 stjerner

Biggest scam

Biggest scam. I have been tried calling these people on MZ Number which always went in voicemail and then disconnected. Deducted my money almost a month and have no further update for courier. If I try to track the link says to download new app which will be another scam for these people. I want my money back ASAP Otherwise I will.take legal action against you. You're running company in NZ and doing scam.to honest people another way to earn money. Big big scamDO NOT USE THESE PEOPEL.

18. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

HiSue,

we acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Vurdert til 1 av 5 stjerner

No cancellation communication

The order I placed for a bereaved family was cancelled and I was not informed. As a result they received nothing during this difficult time!

29. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til NavaFresh New Zealand

Svar fra NavaFresh New Zealand

Dear Customer,

We acknowledge that your order was canceled because the product you had purchased was out of stock immediately after receiving a higher number of orders for the same product. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance

Regards,
Swapnil

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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