LumvelleAnmeldelser 

59
TrustScore 2 av 5

1,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Scam company. Ordered on 5/31 still haven’t received on July 2. Tried to cancel order after reading reviews. On Sunday they tried to charge my account another 126 for something I never ordered. Even a... Vis mer

Vurdert til 1 av 5 stjerner

I ordered over two weeks ago got charged and received an email saying I would receive updates once my package was packed and shipped, but I never received any more communication. I sent them an email... Vis mer

Vurdert til 1 av 5 stjerner

Its a communist China fraudulent company. China produces garbage. The company are in business to scam Americans because they despise democracy and our freedom. Everything other complaints have listed... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

As someone who has tried plenty of wellness products over the years, I'm naturally cautious about big claims. Everything arrived on time, was packaged properly and met my expectations. That's exactly... Vis mer

Selskapet har svart


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

59 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 78 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,8

Alle anmeldelser

(59)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Bad company -5*

Taken payment almost 3 week ago and no sign of any product no tracking no nothing no correspondence Order10712 send me my money back asap

3. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware of This Company

I placed an order on 6-9-2026 and they have not shipped my order. I have inquired about the status and was told that it is on the way. I requested a refund twice and I get no reply and I have not received a refund. After taking my money and refusing to send my order and not honoring my request fora refund they have the audacity to send me offers for other products. Beware of this company.

9. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Would give a negative number if I could

Would give a negative number if I could
Would give a negative number if possible. Placed order and a week later i sent an email asking when order would ship. 3 days later I receive an email stating they have experienced an automated email disfunction and to resubmit my email and that I would receive a response within 24 hours. I resubmitted my email and no response for another 3 days. So I sent an email asking if they were legit or just a scam. 2 days later I received an email with a tracking # that originated in Hutan China on March 25 2022. Todays date is July 2nd 2026, over 4 years later. Original order was placed on June 22nd 2026. What a scam! Please don't fall for it like I did!!!

2. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered something about a month or…

I ordered something about a month or two ago ( 1 bottle) for 24.90 order number 1461 and never recieved it. July 1st they took 84. 93 for something i never ordered. Order number 26164.This is criminal activity. I want my 84.93 put back in my account. Nothing but a scam.And i want to be unsubcribed from this illegal subscription.

28. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam company

Scam company. Ordered on 5/31 still haven’t received on July 2. Tried to cancel order after reading reviews. On Sunday they tried to charge my account another 126 for something I never ordered. Even after two emails of sending them notices to cancel order and that they were not authorized to charge my account for any future times unless I actively placed an order.

2. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

nothing arrived and no communication from them

I ordered two weeks ago. I received no tracking or any info about it being shipped. I still did not receive the items. I emailed them a few times but they do not reply. I have now asked for the REFUND. I also have not subscribed to any ongoing payments. I can't comment on the product as I have not received it.

2. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

0 if I could this is a Scam company…

0 if I could this is a Scam company cancel your card that you used to place your order because lumvelle keep your card details they sign you up for monthly subscription so keep checking your statements you must contact your bank immediately and get your card and subscription STOPPED the tracking number they send you is false and the delivery company is legitimate but does not know your tracking number this company doesn’t answer there emails often so you’ve no way of contacting them so your bank has to investigate so they can get your money back and cancel the transaction GOOD LUCK I did get my money returned

14. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company took my money and now…NOTHING

This company took my money and now nothing. Nearly 2 weeks ago and zero tracking, the product has not been sent, I can't get hold of anyone and the only email I got was when they took my payment - that is it. I rarely complain but DO NOT BUY FROM THESE SCAMMERS WITH THEIR HIDEOUSLY LONG, BORING SOB- STORY ADVERTS.
I should have read all these bad reviews first.
Please nobody else make this mistake.

19. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered over two weeks ago got…

I ordered over two weeks ago got charged and received an email saying I would receive updates once my package was packed and shipped, but I never received any more communication. I sent them an email and have gotten no response about my package. I decided to search them and found all these reviews of people experiencing the same. I just emailed them to ask for a refund, we’ll see if they actually refund. Also contacted my bank.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM!!!

I placed an order on June 11th. I have yet to receive it. I have not gotten a tracking number either. The link to track my order has expired. I have emailed them, no response. I have used the “contact us” link on the website, no response.

30. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

As someone who has tried plenty of…

As someone who has tried plenty of wellness products over the years, I'm naturally cautious about big claims. Everything arrived on time, was packaged properly and met my expectations. That's exactly what I look for.

30. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lumvelle

Svar fra Lumvelle

Hi there,

We really appreciate this — especially coming from someone with a discerning eye for wellness products. No big claims needed when the experience speaks for itself!

Thank you for sharing and we hope Lumvelle continues to deliver for you.

Warm regards,
The Lumvelle Team

Vurdert til 1 av 5 stjerner

I want a refund!

***EDIT***
Lumvile, as you said in your reply to email you to sort out a refund and subscription cancelation I have done that 2 days ago in the exact way you requested. No refund, no action at all. And now I have a shipment confirmation today.

PLEASE REFUND MY MONEY TODAY AND DEACTIVATE THE ILLEGAL SUBSCRIPTION!

Ordered this because your site stated good reviews. Then checked here.
After purchasing I noticed some small print stating it was a subscription. I didn't agree to a subscription.
I now have zero faith that this product will be safe to use or even turn up. I would like a refund immediately please.

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lumvelle

Svar fra Lumvelle

Hi there,

Thank you for reaching out and we completely understand your concern — discovering subscription small print after completing a purchase is not the transparent experience we want for our customers, and we sincerely apologize for that.

To address your points directly:

On the subscription: we will cancel it immediately. Please email us at hello@lumvelle.com with your order number marked "URGENT - CANCEL SUBSCRIPTION & REFUND" in the subject line and we will remove it from your account right away with no further charges.

On your refund: if your order has not yet shipped, we will cancel it and process a full refund as quickly as possible.

On product safety: Lumvelle is produced in a GMP-certified facility and third-party lab tested for purity and quality, so we do want to reassure you on that front — though we completely respect your decision and will process your refund without question.

Please reach out to us at hello@lumvelle.com and we will prioritize your case today.

Warm regards,
The Lumvelle Team

Vurdert til 1 av 5 stjerner

I placed an order May 31

I placed an order May 31, 2026. Supposedly the product was sent. I emailed requesting a refund. The company assured me the product was in transit. In the meantime I have sent several emails requesting a refund. Low and be hold they decided to charge my account for another 200 something for product I will never receive. DO NOT ORDER FROM THIS COMPANY!!!! SCAM!!!

28. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lumvelle

Svar fra Lumvelle

Hi there,

We are truly sorry about what you've experienced and want to be straightforward with you — an additional charge of $200+ appearing on your account after you had already requested a refund for an undelivered order is completely unacceptable, and we understand exactly why you're furious.

We want to resolve this immediately. Please email us at hello@lumvelle.com with your order number marked "URGENT UNAUTHORIZED CHARGE" in the subject line. We will investigate both the missing original order and the additional charge right away, and issue a full refund for every amount that was not authorized by you.

We'd also strongly encourage you to contact your bank in the meantime to dispute both charges and flag any further transactions from us — that gives you an extra layer of protection while we work to resolve this on our end.

We are deeply sorry this happened and we want to make it right.

Warm regards,
The Lumvelle Team

Vurdert til 5 av 5 stjerner

I reached out with a billing question…

I reached out with a billing question and expected the usual long wait. Instead, I received a clear response the same afternoon and everything was sorted out quickly. It was nice being able to move on with my day without chasing support for updates.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lumvelle

Svar fra Lumvelle

Hi there,

This is exactly the experience we want every customer to have — quick, clear answers so you can get on with your day. So glad our team came through for you!

Thank you for taking the time to share this and don't hesitate to reach out if you ever need anything.

Warm regards,
The Lumvelle Team

Vurdert til 1 av 5 stjerner

Pretty sure I've been duped by a…

Pretty sure I've been duped by a Chinese scam. :( Placed my order over 2 weeks ago, have not received it. Now the tracking link and order link are no longer active. Do NOT buy from them!!

27. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lumvelle

Svar fra Lumvelle

Hi there,

We're really sorry to hear this and completely understand your concern — two weeks without receiving your order, and now a tracking link that's no longer active, is absolutely not okay and we want to fix this for you right away.

Please email us at hello@lumvelle.com with your order details and we will investigate your shipment status immediately. If your order cannot be located or confirmed as delivered, we will issue you a full refund without question.

We also want to look into why your tracking and order links are no longer active — that should not be happening and we take it seriously.

Please reach out and we'll make this right.

Warm regards,
The Lumvelle Team

Vurdert til 1 av 5 stjerner

Its a communist China fraudulent…

Its a communist China fraudulent company. China produces garbage. The company are in business to scam Americans because they despise democracy and our freedom. Everything other complaints have listed like added charges, non-existent customer service, no product received are true! The people on here saying its great are fake paid Chinese who lie to make money. THIS COMPANY NEEDS TO BE AVOIDED! DON'T FALL FOR THEIR LIES AND SCAM!

24. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lumvelle

Svar fra Lumvelle

Hi there,

We're sorry to hear you've had a negative experience and want to address the legitimate concerns you've raised.

On undelivered orders, unexpected charges, and customer service: these are real issues that some of our customers have experienced and that we are actively working to resolve. If you placed an order and did not receive it, or were charged for something you didn't authorize, please email us at hello@lumvelle.com with your order details and we will investigate and make it right immediately.

As for the positive reviews on our page — they reflect real customers who have genuinely received and benefited from our products, and we stand behind that.

We'd welcome the chance to resolve any open issue you have directly.

Warm regards,
The Lumvelle Team

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