Silkrute Anmeldelser 292

For some reason I became a little sceptical of this company after making my order. And got in touch with their customer service just to ask whether my items would arrive.
They assured me they would in very polite and amicable terms, and lo and behold the next day said items arrived. Fantastic price, good shipping speed especially for the distance travelled. And the customer service is really great, not hard to get through to a person! Which Is a plus in itself these days.
Will definitely be using silkrute going forwards.

I accidentally made an order in USD which was expensive in comparison. They immediately assisted, cancelled and refunded my order. Great service...

It's very convenient to order, exchange or to get refund as the customer service makes it really helpful in solving any issues if it occurs.
While sitting in Melbourne I ordered a product

Best service as they delivered product before the estimated date .

I recently had to cancel an order with Silkrute, and I was impressed with how efficient they were. I contacted their support team, and they handled the request immediately without any unnecessary delays or complaints. The communication was excellent, and the refund process was initiated quickly. I will definitely be shopping with them again.

Great company, good customer service, lovely products.

I had a very good experience and their customer service is amazing. Very quick response and ensuring that all my queries were responded to promptly and respectfully. Thank you team

Phenomenal customer service! The team responded very quickly to all my queries, and promptly offered a refund of jewelry items that arrived broken, as well as a 10% discount on my order! I am very happy with this site and will definitely order from here again!😊

I have got great experience with silkrute.
1. Selection of products is wonderful.
2. Support is equally good - fast/quick response with accessible via WhatsApp.
3. Possibly the lowest pricing to the US - I have always found it the lowest bit the product pricing and shipping.

Overall, wonderful experience and I hope they’ll continue to provide good service at affordable pricing.

I have just submitted my third order with Silkrute! They are an excellent company to buy from based in India. I love that you can choose from a wide range of products. They have so many. You just have to be very patient with the times for delivery to the UK, as it can take up to a month for your order to arrive. But it is worth it if you are buying some products in bulk, which is what I do.

I’m genuinely so happy writing this.
In my first review, I talked about how Silkrute arranged the 400ml Scalpe Pro for me when I specifically requested it and now this is about the delivery.
They actually got it delivered all the way from India to the UK safely, smoothly, and without any issues. That’s insane to me.
Silkrute is genuinely the GOAT 🐐❤️
And Scalpe Pro itself is the GOAT too 🐐
After struggling to find this product here, this meant a lot to me.
Huge respect to the team , thank you for making this happen. ❤️❤️

Items sent were severely damaged, was offered new products, they arrived even worse than the last batch. Was offered £20 as a sorry, when i didn't accept and wanted my money back, i have been ignored ever since!

I had issue with items out of stock !I was not notified from Silkrute & had no idea on reasons for the refunds! I contacted Silkrute , who explained then & reassured me they will take on board same! I will continue to buy from Silkrute, their products are authentic, reasonable prices and they take care with packaging. Thank you Silkrute for your diligent customer care 😊

I got the tea delivered just the other day. Packaging is good also the quality of the tea is really good very tasty highly recommend this company reasonable prices.

They were helpful whenever I needed help and I recieved all the items this is the first time I ordered and I m so glad

Edited March 09, 2026:
Got refund for my order but I wouldn't order on this site again because they wasted my time.

March 05, 2026:
I ordered 1000g of YUVIKA Niranjan Phal - Sterculia Lychnoph and they arrived very late first thing. Important thing is, 90% of them are spoiled, don't bulge, have weird taste. It costed me close to 100$.

I am very disappointed. Please do not order from this website. They are cheating people sending expired products.

I have ordered from them a few times now, what they offer is what they deliver. Item are well packaged,y only issue this time was with the delivery driver who didn't attempt to communicate arrival and left package at post shop without notifying me.

Very good customer support & delivered as promised