I have a small massage business and I only use Nature Spells hair and body oils for just over a year. My customers love these oils. I love using them and there is always a large variety to choose fro... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The products are well packaged, smell wonderful and are great for my mature dry skin. I use the snow mushroom face care set and really love how my skin feels. Customer service is speedy and very helpf... Vis mer
Selskapet har svart
I emailed them 5 days ago as a prospective new customer requesting informations on a product bundle I am interested in. Promised response within 48 hours, sadly no response. Doesn’t give me a lot o... Vis mer
Selskapet har svart
I started using Nature Spell properly as part of routine a few weeks ago and I am genuinely so shocked at the results! The growth on my sparse areas is amazing and my hair feels so shiny and soft now.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Handmade Hair & Skincare Cosmetics
Kontaktopplysninger
London, Storbritannia
- info@naturespell.co.uk
- naturespell.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
the goods and bads of my experience
I purchased alot of items from nature spell on their tiktok shop. Unfortunately the shampoo and conditioner ruined my hair :( i moved on to my second set that i had purchased even though my hair was falling out like crazy, in the shower, in my brush and when drying to the point i had contacted my GP. I was advised that it may be the stage of shedding hair, however the amount i was losing was alot more than that. It got to the stage that i felt there were very thin hair areas on my scalp. I have stopped using it and since then my hair fallout has decreased by atleast 50% I wish i had stopped using it earlier but i guess thats my own fault.
I have the stretch mark oil, personally i dont believe this has made ANY difference. I also have the tighten and tone body set, personally i dont think it tightens anything BUT it smells divine :) so i will continue to use it till it has finished.
The lavender pillow spray gives me itchy skin so i have thrown this in the bin.
On a more positive note one of the items that i will always continue to purchase from this company is the rosemary oil. I mix it with coconut and castor oil, leave it on for approx 30mins and give it a wash, believe me this helps.
Some things work for some and some dont, unfortunately only 1 works for me but i am ok with that

Svar fra Nature Spell
This company does not bother replying back I am very upset
Parcel shows it's been delivered but where the hell has it been delivered I need a refund or my items sent to my address order number 57672147508

Svar fra Nature Spell
Customer service is abysmal
Customer service is abysmal, id never recommend this company if it were the only company on earth.
Order number was given to the company upon review and they're stating they cannot find it, they're liars. I have contacted customer service numerous times hence why I called them abysmal.

Svar fra Nature Spell
Terrible Customer Service
I placed an order with this company online as the products looked good, However the customer service or who ever is running this company refuses to responded to emails.
I placed my order 5 days ago then i had an email saying my item has been returned to sender without attempting delivery.
checked the delivery updates and they never even tried to deliver my items.
Since then i have sent 6 emails over the last 5 days no one response
Please can you refund my money and get in contact with me asap as this will hopefully get your attention.
you have my phone number as well as
i wish to make a complaint and want to speak to an agent.
Order 228084

Svar fra Nature Spell
Inget svar.…
Hej Mitt namn är Zohreh och skriver från Göteborg Sweden. För tio dagar sedan beställde jag två schampo och en balsam från Nature spell. Dagen efter skickade dem ett mejl att jag kunde spåra min beställning. Jag kan inte hitta beställning med det numret. Jag har skrivit många gånger till dem men har inte fått något svar. Beställning nummer är 223988 och Trackning numret är DG30801005740. JAG skulle vara tacksam om ni hör av er. Jag har betalat för dem beställning. Det ska vara sista gången jag köper från dem. Nature Spell Global
Order 223988
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Tracking number: DG30801005740
Hi My name is Zohreh and I write from Gothenburg Sweden. Ten days ago I ordered two shampoos and a conditioner from Nature spell. The next day they sent an email that I could track my order. I can't find order with that number. I have written to them many times but have not received a reply. Order number is 223988 and Tracking number is DG30801005740. I would be grateful if you could get in touch. I have paid for them order. This will be the last time I buy from them.

Svar fra Nature Spell
I have the Nature Spell Growth Complex…
I have the Nature Spell Growth Complex set and I absolutely love it! THE scent is amazing and smells clean. My hair looks and feels great. The hair mask is my favorite! It makes my hair feel super soft. Nature Spell are the only hair products I will be using from now on. I had a question about which products to use and how often and they responded quickly and were super friendly.
Great product 😄
Smells like moldy mildew damp towels
Well, I got the shampoo and conditioner and rosemary oil. I’m very sorry to say but this stuff smells horrific like a moldy towel that was left damp in your trunk for months. Yuck!!!!
I’m going to try and return it because for me it’s unusable. It took 4 shampoos with my regular shampoo to get the smell out.
The oil smells fine like you’d expect but the shampoo and conditioner 🤮🤮🤮

Svar fra Nature Spell
I Won giveaway 5weeks ago
I Won giveaway 5weeks ago, I ve been contacted to send ALL details and they haven’t sent the prize #scam I messaged them about the issue they haven’t responded also commented on live but they just simply ignored my comments

Svar fra Nature Spell
Recommend ⭐️⭐️⭐️⭐️⭐️
Great company. Gets orders sent out quickly and always quality product. Can’t fault them and will continue to order from them.
I like the fact that you helped me…
I like the fact that you helped me contact the pro carrier that delayed my package👏 Next time please attach the contact number of the receiver on the box not inside the box. Thank you
Don't buy from this company
Terrible customer service
I put an order for 6 shampoos and and conditioners. After a month of sending emails they tell me the order is lost. That's it. No actions to remedy this. I would not reccommend this company. Very dissapointed.

Svar fra Nature Spell
This is awful I'm so upset
I've just received my parcel I ordered from tiktok shop and its awful so a product pure Glycerine was damaged this has leaked all over the box and other products its really bad its literally everywhere I've been waiting a while for this order to . Now I have to return I haven't got a clue how I'm.going to do this.as there is oil everywhere. I honestly didn't expect this as I was so looking forward to this parcel I'm so disappointed. Why on earth would they think this is good customer care .

Svar fra Nature Spell
Good experience
Online ordering was easy and delivery good. There was a missing item from the order, however, this was dealt with promptly following an email. No complaints so far.
Very happy…
I've only used the shampoo and conditioner a couple of times but already noticing a difference. The smell is lovely and the price is really good.
Amazing product
Amazing product, my hair has grown alot from it.

Svar fra Nature Spell
Reasonably priced
I first bought the body cream in a set with the body wash and scrub. I have now ordered the body cream directly from Nature Spell. It arrived very quickly and was well packed. The presentation of the products is great. I’m 74 and I find the body cream is quickly absorbed, as I use it each morning.
Not bad
Not bad. Packaging was okay but the rosemary oil did not come in its box ( i know they have a box for it). Instead it was wrapped in paper which felt cheap and risky coz the bottle is in glass. It came along two plastic bottles which were in their boxes - all together in a box.
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