I mistakenly ordered & set up a subscription for a product that contains wheat & im severely allergic to wheat). Saw my mistake and wrote in to cancel the order. Carrie, customer care superhero, cam... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I tried the peptide serum, but my eyes turned out to be too sensitive for it, even though I never had any issues before. I contacted customer service immediately, and Carrie replied within the same... Vis mer
The products I have bought from UK lash are great and I feel I have had good results from them. I joined the subscription scheme because i intend to use the products on a regular basis. There was a pr... Vis mer
2521333 Order The customer care is shocking Iv emailed so many times Iv been ignored on every occasion this is not excepted I will be taking this further as the care team are terrible
Informasjon om virksomheten
- Kosmetikkbutikk
- Leverandør av skjønnhetsprodukter
- Kosmetikkforretning
- Butikk med hårprodukter
- Kosttilskuddsbutikk
Skrevet av virksomheten
World's #1 Lash & Brow Serum brand.
Free Delivery & 100% Money-back Guarantee
Free worldwide delivery. No Results? You get your money-back!
Kontaktopplysninger
26 Farringdon St, EC4A 4AB, London, Storbritannia
- + 44 20 4600 0794
- contact@uklash.com
- uklash.com
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Uk lash
Great service from Uk lash. Products fabulous that actually make a difference. Also must mention Grace at customer service who was extremely prompt in answering my query and helped me decide on rthe right product
I had a problem with my delivery
I had a problem with my delivery
Contacted UKlash and Erin sorted it out for me quickly and efficiently - well done !! Would highly recommend.
Excellent customer service TY Carrie!
I mistakenly ordered & set up a subscription for a product that contains wheat & im severely allergic to wheat). Saw my mistake and wrote in to cancel the order.
Carrie, customer care superhero, came to the rescue! Within a few hours the order & subscription were cancelled and a refund in the works. She was super kind & helpful! Couldn’t ask for more! Thanks so much, Carrie! Appreciate you & the true customer service you provided 😊
Great customer service
I contacted customer service as my order was wrong. Carrie responded promptly and resolved my matter. Thank you.
Great customer service intended by…
Great customer service intended by Jacob! I had some trouble with the borders and Uklash product getting in Italy, but they conducted the issue well
The BEST!!
I absolutely love and appreciate UKLASH! Their products for lashes are such a great addition for me and have not definitely help to enhance the appearance of my eyes!
Grace was marvelous and answered all of my questions and even added additional input that I had not thought about! All of my inquiries to UKLASH have always been completely addressed and in a very timely manner. GREAT customer service representatives and GREAT service and communication! Love UKLASH!!
Very good
I tried the peptide serum, but my eyes turned out to be too sensitive for it, even though I never had any issues before. I contacted customer service immediately, and Carrie replied within the same day. She was very friendly and professional. I’m very satisfied with the support I received.
Thank you
Marlies Mazereel
Good products and customer service…
Good products and customer service resolved my problem which was great. Thank you.
2521333 Order
2521333 Order
The customer care is shocking Iv emailed so many times Iv been ignored on every occasion this is not excepted I will be taking this further as the care team are terrible
Great customer Service experience
The products I have bought from UK lash are great and I feel I have had good results from them. I joined the subscription scheme because i intend to use the products on a regular basis. There was a problem at the beginning, which was dealt with by a bot, but was not resolved, however once referred to a human was quickly dealt with and fully resolved, thank you Jacob and thank you UK lash.
El mejor producto de todos los…
El mejor producto de todos los tiempos!! Estoy tan contenta que ahora también se puede pedir fuera de España!! Saludos desde Bélgica
I recently ordered a UK Laser serum…
I recently ordered a UK Laser serum after reading so many fabulous reviews my friend has used it and eyelashes are amazing I am in early days but I’m very confident it will be amazing. I did have an issue on delivery however the Customer Service was exceptional and resolved the issue straight away for me and send me out a new serum I would highly recommend this company and also in the past I have used glow for it but it’s been very dry this one feels like it costs my lashes
Everything perfect
I had a great experience with Carrie. She assisted me very professionally with the issue I was facing and handled everything quickly and efficiently. She understood my situation right away and provided a clear and effective solution. I really appreciated her prompt response, attention to detail, and overall support. Highly recommend UK LASH
Han sido muy eficientes
Han sido muy eficientes . Miguel ha solucionado rápidamente el problema surgido en mi pedido.
BROW SERUM SO FAR ONLY 3* BUT ....
The eyelash serum I have no problem giving it 5 stars BUT the eyebrow serum had no effect for the first bottle - I was told after my confirming the application of the product was correct that it may take some time and to carry on using it - so I am willing to give it another repeat order and see how I get on - I will update the review afterwards so won't pass comment on that at the moment but it will be interesting to see how I get on ..........
Unlash liner works for me…
Unlash liner has certainly worked for me, my eyes are very sensitive and dry I have noticed a great improvement no downside effects.
Sensitive eyelash serum uklash serum.

Svar fra UKLASH
I purchased UKbrow serum on line but…
I purchased UKbrow serum on line but delivery took so long that I contacted UKLASH - they replied immediately and created a replacement order. However my original order did eventually arrive so I asked to cancel the replacement order. Thanks to the team Grace, Carrie and Erin for their quick responses.

Svar fra UKLASH
I was looking forward to seeing the…
I was looking forward to seeing the results, but after almost 10 weeks.. not much as changed, if anything. I still have a empty patch that has not grown in. I have not missed a night applying either. Disappointing.

Svar fra UKLASH
Amazing products
The eyelash serum I live by! Whenever it’s on offer I stock up, made my lashes go from bald eagle after years of lash extensions to stunning long and thick! The hair serum is also great, and customer services are fast to help with deliveries

Svar fra UKLASH
Unfortunately No Results
The hair products (shampoo, conditioner, serum) did not help me at all with my hair loss problem, there were times when the issue was even worse. I bought the kit twice and used it consistently but it was useless. Maybe my problem is one of a kind, but definitely no results for me.

Svar fra UKLASH
Dette er Trustpilot
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