received the products which were ok, but then you debited my account again within a short period. Did not order any further products. Sent numerous emails stating this which were ignored. Had bank blo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great service, keeping me informed and involved. The difference in my skin is noticeable after only a short time, it appears to be firmer and maybe a little brighter? Thankyou.
Selskapet har svart
No greatness here, I am sorry and sad to say. So far, no improvement whatsoever, and this after nearly four weeks of morning and evening applications. I am obviously disappointed. Best regards, Ma... Vis mer
Selskapet har svart
Great customer service and flexible arrangements for buying products. So far very happy with the product as it genuinely has no flavour and dissolves into hot or cold drinks easily. Too soon to report... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Helse- og velværebutikk
- Leverandør av skjønnhetsprodukter
- Kosmetikkforretning
- Kosmetikkbutikk
- Butikk med hårprodukter
- Kosttilskuddsbutikk
Skrevet av virksomheten
The UK's original collagen experts bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.
Kontaktopplysninger
London, Storbritannia
- +44 (0)20 3962 0370
- care@absolutecollagen.com
- www.absolutecollagen.com
4,1
Bra
4k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Absolute Collagen
We're happy to hear that you are enjoying the product! Thank you for your feedback!
Great service
Great service, keeping me informed and involved.
The difference in my skin is noticeable after only a short time, it appears to be firmer and maybe a little brighter? Thankyou.
14. april 2026
Svar fra Absolute Collagen
We're happy to hear that you received great service and were kept informed. It's wonderful to know you've noticed positive changes in your skin so quickly. Thank you!
Svar fra Absolute Collagen
Hi Amreen,
Thank you for your feedback.
We're sorry to hear that you have had some difficulty with reaching the team via phone. You can also email us at care@absolutecollagen.com, and a member of the team will respond as soon as possible.
Sadly tastes horrible and can’t see any…
Sadly tastes horrible and can’t see any difference. You also have to call up to cancel and I am struggling to get through!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Absolute Collagen
Hi Lois,
Thank you for your feedback.
We're sorry to hear that you are struggling with the taste! As we know everyones taste is different, we do offer a variety of products to suit everyone!
We're sorry that there's been some difficulties reaching us to discuss your account; you can also email us at care@absolutecollagen.com, and a member of the team will get back to you as soon as possible!
Need more powder in the packet
Liking the product however this is the second month where I have run out of powder before my next packet arrives. I’m using one level scoop as advised.
19. mars 2026
Svar fra Absolute Collagen
Thank you for your feedback!
We're sorry to hear that you are running out of the supplement ahead of time. Please rest assured that this is something that we're looking into.
A member of the Customer Service Team will be in touch soon to discuss this further with you.
It still hasn’t arrived and I haven’t…
It still hasn’t arrived and I haven’t heard anything from Royal Mail today.
14. april 2026
Svar fra Absolute Collagen
Hi CJ,
Thank you for your feedback. We're so sorry to hear that your order hasn't arrived yet!
Please reach out to our Customer Service Team on care@absolutecollagen.com, and we will be more than happy to help!
received the products which were ok
received the products which were ok, but then you debited my account again within a short period. Did not order any further products. Sent numerous emails stating this which were ignored. Had bank block payments. Told it was a prescription which was unknown to me and never would have done that trying out a new product. Even if it was a prescription, heavily over prescribed as had no way depleted my stock! Day light robbery debiting my account this way. Wouldn’t recommend you to anyone.
3. april 2026
Svar fra Absolute Collagen
Hi Nicola,
Thank you for your feedback. We're sorry to hear of the frustration that has been caused.
I can see that a member of our team has reached out to you regarding your concerns, so this should be resolved now.
If you do require any further support, please let us know at care@absolutecollagen.com
Would be better to supply 30 days…
Would be better to supply 30 days supply rather than 28 days.
6. april 2026
Svar fra Absolute Collagen
Hi Robert,
Thank you for the suggestion. We appreciate you taking the time to share your thoughts regarding the product quantity. We will consider this for future improvements.
Great collagen great service
Great product, subscription makes it so easy for my Collagen satchets order.
The choice of an anniversary gift is always a lovely surprise and much appreciated.
5. april 2026
Svar fra Absolute Collagen
Hi Alison,
We're so glad to hear that you're enjoying the product! Thank you for your feedback!
Survey sent every I expressed some…
Survey sent post sales to see how I was getting on. I expressed some concerns and there was no follow up . Bit surprised by that
4. april 2026
Svar fra Absolute Collagen
Hi Emma,
I'm sorry to hear that you did not receive a response! If you could please send your concerns to care@absolutecollagen.com, a member of the team will be more than happy to help!
Ive not received order and id also like…
Ive not received order and id also like to cancel.mt subscription which I can't do
11. april 2026
Svar fra Absolute Collagen
Hi Kate,
Thank you for your review.
I'm sorry to hear that you wish to cancel your subscription.
I have replied back to your email. If you have any further question please contact us on care@absolutecollagen.com
My skin texture has improved.
My skin texture has improved.
Products are well packaged and arrive promptly.
A very good service.
4. april 2026
Svar fra Absolute Collagen
Hi Stella,
We're happy to hear that you've noticed an improvement in your skin texture and that you are pleased with our prompt delivery and packaging. Thanks for your feedback.
Good product at reasonable price
Good product at reasonable price. Communication is always prompt and relevant.
11. april 2026
Svar fra Absolute Collagen
Hi Robyn,
We appreciate your positive feedback! We're glad that you find our product good and our communication helpful and timely. Thanks!
Disappointed so far
No greatness here, I am sorry and sad to say.
So far, no improvement whatsoever, and this after nearly four weeks of morning and evening applications.
I am obviously disappointed.
Best regards, Marianne
12. april 2026
Svar fra Absolute Collagen
Hi Mrs Clemmetsen,
Thank you for taking the time to leave us your review.
I am sorry to hear that you feel Absolute Collagen wasn’t working for you with its results. Everyone’s collagen journey is different and there are other factors that may impact the progression of your collagen absorption such as medication, lifestyle, sugar intake, the environment and even genetics which play a big part too. We do recommend taking for minimum of 3 months to allow the collagen time to work and for the results to show.
I will leave our clinical trials below for you should you wish to read further;
https://www.absolutecollagen.com/pages/collagen-supplement-results-clinical-trial.
If you have any more questions at all, please do not hesitate to reach out to our Customer Service team. care@absolutecollagen.com
Great customer service
Great customer service and flexible arrangements for buying products. So far very happy with the product as it genuinely has no flavour and dissolves into hot or cold drinks easily. Too soon to report on any miraculous results (only a couple of weeks using) but I remain optimistic that I will notice a difference!!
10. april 2026
Svar fra Absolute Collagen
Hi Aimee,
We appreciate your positive feedback and are so glad our customer service and product arrangements worked well for you. We're happy to hear that the product is meeting your expectations! We value your optimism and thank you for sharing your experience.
Svar fra Absolute Collagen
Hi Valerie,
We're happy you enjoyed it so much; we appreciate you trying our product and sharing your positive experience with us.
Svar fra Absolute Collagen
Hi Geraldine,
We're so happy to hear that you're already seeing results! Thanks for sharing your positive experience with us.
Svar fra Absolute Collagen
Hi Jessica,
We're glad you found our products great, the transaction easy, and the delivery prompt. Thank you for your positive feedback!
Svar fra Absolute Collagen
Hi Sharon, - thank you for taking the time to leave us a review.
We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to, so sorry that this caused an inconvenience to you.
I've requested some additional information on here to ensure that we can cancel your subscription, we are unable to do this with the details on the review. Alternatively please reach out to one of the team on care@absolutecollagen.com and they'll be able to assist
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.