National Holidays Anmeldelser 

13 244
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

It was a very good holiday. The hotel was well-situated, comfortable, and clean. The staff were friendly courteous and helpful and the food was of good quality and quantity. Would be happy to stay the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Turoperatør

Om National Holidays

Skrevet av virksomheten

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Skrevet av virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(13 244)

936 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Hotel not up to scratch

We have been with National several times before so when we arrived at Folkestone we were very disappointed with the hotel. It was mad; too large, too noisy, impersonal and not very clean.
Everything else was great. The coach and driver were excellent as were the trips out.

13. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the excursions and received excellent service from your driver and coach staff. However, we are truly sorry to learn that the accommodation fell short of your expectations regarding cleanliness, noise, and atmosphere. Your detailed comments are very valuable, and we will pass them along to our management team to help us improve future experiences.

Vurdert til 5 av 5 stjerner

All the excursions

All the excursions, the hotel and the meals.

5. oktober 2026
Logoen til National Holidays

Svar fra National Holidays

We are happy to hear that you enjoyed our local trips, accommodations, and dining options. Thank you for your positive feedback.

Vurdert til 5 av 5 stjerner

The coach driver Kamal was very good

The coach driver Kamal was very good, even though he wasn't our original driver. It was also very funny. Will definitely book another holiday, maybe even go abroad.

5. oktober 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you so much for the fantastic five-star rating! We are so glad to hear that your substitute tour captain provided such an entertaining and enjoyable journey. It is wonderful that you had such a great experience, and we look forward to helping you plan your next trip, whether it is close to home or overseas.

Vurdert til 5 av 5 stjerner

Great experience

Booking process easy
The coach tour covered areas with tour
rep on board
Great experience
Well experienced driver
Lovely people on board
Great to have allocated seat throughout
holiday

20. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you for the fantastic five-star feedback. We are delighted that you had such a wonderful journey, from the smooth booking process to the comfort of having your own assigned seat. It is great to know that our knowledgeable team, skilled driver, and friendly fellow passengers made the trip so memorable for you.

Vurdert til 5 av 5 stjerner

Very helpful and polite

Very helpful and polite

3. oktober 2026
Logoen til National Holidays

Svar fra National Holidays

We are glad you enjoyed your experience with our team's supportive and courteous assistance. Thank you for sharing your positive feedback with us.

Vurdert til 5 av 5 stjerner

only the best

had the best driver (mathew) and the best holiday rep with her very knowledgeable and fluent language (Helen) was are honeymoon couldn't of done it without them well worth the money

6. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you so much for sharing such a wonderful review. We are absolutely delighted to hear that your special getaway was so memorable and that our team members took such great care of you. Providing knowledgeable, friendly, and smooth service is always our goal, and knowing that your trip was worth every penny means the world to us. Congratulations on your marriage, and we hope to welcome you back for another fantastic journey in the future.

Vurdert til 5 av 5 stjerner

Very efficiently dealt with

Very efficiently dealt with. The person was very clear in explaining everything.

2. oktober 2026
Logoen til National Holidays

Svar fra National Holidays

We are delighted to hear that your query was handled so efficiently and that everything was explained with such great clarity. Thank you very much for taking the time to share your positive feedback with us!

Vurdert til 5 av 5 stjerner

There was only one problem the driver…

There was only one problem the driver didn’t introduce himself or tell us what was happening

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

We're glad you enjoyed your overall experience and appreciate your 5-star rating. We will remind our team to always greet guests and share updates.

Vurdert til 5 av 5 stjerner

London & The Palace

As always an excellent trip with a superb hotel. Exceptional value for money

19. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you so much for your wonderful feedback. We are delighted to hear that you had another great journey and found the accommodations and overall experience to be such a fantastic value.

Vurdert til 1 av 5 stjerner

The hotel bar closed at 9:30pm there…

The hotel bar closed at 9:30pm there was no lounge to sit and relax The bus journey of 22 hrs from Newcastle was too long would be better with an overnight stay I wasn’t happy about 1 driver our tour rep was lovely but the bus driver was surly The resort was spot on and had no complains I don’t rate the hotel the shower was over a high bath with no hand grips this was dangerous for elderly clientele I felt we were forced to go to bed at 9:30 until we found out after 3 days we could use the back door to the hotel with a spare key we had on our fob Nesta our rep was not informed of this ( as she stood in for another rep at short notice)

13. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the long travel duration, the driver's demeanor, and the hotel accessibility, including the early bar closure and bathroom setup. We are glad that the resort itself met your expectations and that our tour representative provided helpful service. Our team will review the itinerary schedule and driver standards, as well as coordinate with the hotel management to ensure better communication about late access and to address safety concerns regarding their facilities.

Vurdert til 3 av 5 stjerner

Although it was not a National coach it…

Although it was not a National coach it was clean and thd driver wax very helpful.
The service at the hotel was disappointing.

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

We appreciate your feedback. We are pleased the driver was helpful, but we will address the hotel service issues with our team.

Vurdert til 4 av 5 stjerner

Very easy ,spoke to a human

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

We are happy to hear that reaching our team directly made your overall experience smooth and simple. Thank you so much for sharing your positive feedback with us.

Vurdert til 3 av 5 stjerner

Would have liked a bit more…

Would have liked a bit more communication from the driver or the hotel. The hotel shower was, shall we say, difficult.

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you for your feedback. We will review our driver communication and inspect the bathroom facilities.

Vurdert til 4 av 5 stjerner

COTSWOLDS

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information throughout the day. Excursions were good, enjoyed them.
Hotel was nice, clean/comfortable bed and our bathroom had recently been upgraded. Hotel is slowly being refurbished where required. Pleasantly surprised after reading the reviews. Staff at reception nice and accommodating. Meals were buffet, plenty of choice and hot. Have booked another break and would recommend National Holidays.

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

We appreciate your positive feedback and are delighted to hear that you had such an enjoyable trip with us. We are pleased that your driver made such a great impression by balancing humor with a strong focus on safety, punctuality, and helpful updates. It is wonderful to know that the planned outings added to your enjoyment and that the accommodation exceeded your expectations. Hearing that the clean room, updated bathroom facilities, welcoming front desk team, and hot buffet options made your stay comfortable brings us great joy. We are glad you had a great experience, and we look forward to welcoming you on your next booked break.

Vurdert til 5 av 5 stjerner

Good value for money trip to London

Good value for money trip to London. Plenty of time to take in a matinee show and get something to eat before onward travel to hotel. Comfortable and clean room/bed. Lovely breakfast. Included activity on day of return (afternoon tea). Lots of walking but we enjoy that. Will do this trip again.

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you for sharing such a wonderful 5-star review. It is fantastic to hear that you enjoyed the theater, delicious dining options, and the afternoon tea activity. We are delighted that the room provided a comfortable stay and that the overall trip offered great value. It will be a pleasure to welcome you back on another trip in the future.

Vurdert til 4 av 5 stjerner

Well organised trip

Very well organised, everything went according to plan. We saw the Queen’s ‘Life in Style’ exhibition which we really enjoyed. There was a lot of travelling into and out of London and we found that we had too much time on the Saturday before we could board the coach for the hotel, that is why I dropped a star. Otherwise everything was great - clean coach, friendly driver, good hotel.

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

We are glad you enjoyed your experience seeing the special royal exhibition, and we appreciate your kind words about our clean coach, friendly driver, and comfortable hotel. We also appreciate your constructive feedback regarding the Saturday schedule and the extended waiting time before departing for the accommodation. We aim to balance travel schedules effectively, and we will review this itinerary to improve the overall flow for future trips.

Vurdert til 3 av 5 stjerner

Lovely Yorkshire eventually

We had a great time but the travelling was so long..picked up at 6.00am arrived at Skipton at just after 1pm....it would have been better just picking up just people in the west midlands and then straight to Skipton but we went Dudley Walsall Stafford one I've forgot Stockport Manchester Bolton Skipton...7hrs we only had a few hours on Skipton before we were picked up to go to our hotel. Also a bit misleading saying river cruise it was the Leeds & Liverpool canal

19. september 2026
Logoen til National Holidays

Svar fra National Holidays

Thank you for taking the time to share your feedback with us. We appreciate your positive note about enjoying your overall time, but we hear your concerns regarding the extended coach itinerary and the specific description of the boat trip.

We aim to balance convenient local pickups with direct travel times, and we recognize that spending seven hours on the road limited your leisure time in the market town. We are also reviewing our promotional descriptions to ensure our itinerary details accurately reflect the waterway used for the excursion.

Our team will evaluate these route schedules and tour details to improve future journeys and enhance the overall experience for our guests.

Vurdert til 5 av 5 stjerner

The booking was hassle free and got…

The booking was hassle free and got lots of information about other events

30. september 2026
Logoen til National Holidays

Svar fra National Holidays

We are thrilled to know that you enjoyed a smooth reservation process and found our event details helpful.

Vurdert til 3 av 5 stjerner

Bus and journey good

Bus and journey good. Friendly driver who gave lots of refreshment stops and very knowledgeable of the areas we were visiting.
The reason for the low score was because of the hotel in Aberdeen. Although my expectations weren’t that high knowing Britannia are a budget hotel chain, I was extremely shocked at the room we stayed in. The bed looked a mess. First night couldn’t sleep because of the springs in the mattress so second night had to put the duvet from the single bed in top of the mattress. All in all the food was rubbish and the hotel needs demolishing. The hotel in Edinburgh was as I expected from a budget hotel but at least the room and bed were comfortable and the food much improved.

21. september 2026
Logoen til National Holidays

Svar fra National Holidays

We appreciate you sharing your feedback regarding your recent trip. We are pleased to hear that you enjoyed the bus journey and found our driver friendly and knowledgeable. However, we are truly concerned to learn about your disappointing experience at the Aberdeen hotel, particularly regarding the room's condition and the food quality. We are also glad to hear that the Edinburgh hotel met your expectations for a budget stay. We are taking your comments about the Aberdeen hotel very seriously as we continuously strive to improve our accommodations and guest satisfaction.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv