EarFun Audio Anmeldelser 

Делал несколько покупок в этом магазине, проблем не было.
Один раз были проблемы с наушниками, но после моего запроса в поддержку мне выслали новые.

After using their headphones for half a year they stopped working properly and after contacting the company they sent a new pair.

First the positive. I am an audiophile. I'm picky about headphones. I have DJ bins for mixing that cost 100s of dollars and 'test drove' a series of headphones before lumping for a pair recommended by the late lamented Avicii.
Beats Audio are generally all style no substance.
The only very slight downside to their TW200 buds are the name. The bass kicks are just amazing and as comparable to my over ear Avicci bins. And the acid test for me is the bass. Too many buds are too tinny. The acid test of a kicking Prodigy track blows your ears apart. They are easy to operate in the run. They have multiple fittings to fit individual ears. And if you like good packaging then they've got that sorted.
I now rock two sets of these which. Because at the price (around £30) it's a no brainer.
I also got round ear buds for the gym which i thought were also incredible value at around £50 but that is where the problems begin.
The quality is nowhere near as good as the buds despite being nearly double the price.. They leak outside noise like crazy which makes them unusable. Plus they still come off making them redundant when I already have buds.
And worse customer care believed it is because I am not wearing them properly and wont give me a full refund saying there is nothing wrong with them.
So that is the downside to Earfun that is Chinese based. If you have any issue then the customer care really really is the worst you will find. So ultimately beware.

Got 2020 earfun air buds.( Late to this party)
All the reviews were spot on. Perfect for me, great sound, and for small ears, comfortable fit.
Haven't got much money, so wasted loads on cheap rubbish ones, false economy. Love them!

I have ordered headphones and i have never receved any confirmation. The response from the contact service was that there was problems in production and gave me two options. To wait for new purchase or to receve refund. I choodes refund and i have never receved it. Still waiting for thair response but for now it looks like a fraud. There is a reason why the price is affordable. Disapointed.

My right earbuds didn’t fully charge to 100% after I used them don’t buy from them they earbuds are trash

Bought a set of their new pro4 earbuds, excellent sound and no issues. Bought another set as a gift unfortunately, they failed to arrive. Emailed earfun store and they sent out a new set straight away. No complaints at all with quality of goods or service. The only thing I would like to see, is say an on line portal to connect with them rather than email, phoning china a non starter.

Die Kopfhörer sind groß und schwer, habe sie daher gleich retourniert. Außerdem war die Rückgabe total unpraktisch und mit Kosten verbunden. Habe das Produkt seit 3 Wochen retourniert und die Rückgabe ist bis jetzt immer noch nicht abgeschlossen. Nicht zu empfehlen!

Bad experience with the official store.
Following my order EIT-241102-E66897 the goods never arrived and do not want to refund me.
I had to open disputes with Paypal.

I have had two pairs of Earfun earbuds and both have been excellent. I'm looking at these negative reviews and they seem to all be about products that they have not received which is hardly a review of the quality of the product! I would personally say they are close in quality of sound and battery life to the Samsung earbuds I had before which cost about four times as much and did not fit my ears so well. I've also had a Bluetooth speaker from Earfun which I use in rooms of several sizes and it's never run out of oomf.

Terrible company. Ordered from them was super excited but never received the delivery. Told the delivery provider made the delivery I don’t know if they did because I never received. Ear fun not willing to take responsibility.

I had earbuds bought for me by a late relative at Christmas. I contacted them a couple of months ago for assistance as they wouldn't turn on.
They sent me instructions on how to reset them but unfortunately they still didn't work.
They then requested proof of purchase, which I understand, however given they were bought from a late relative I couldn't provide this.
I offered to send them photos of the earbuds and would have even sent them off for repair but they refused to help and stopped answering my calls.
After googling the issue, it seems a common fault that they would usually rectify but given my circumstances they wouldn't help

My EarFun 2 pods have been brilliant- excellent sound and connectivity with lots of other capabilities.
I have a pairing issue with one pod and I contacted EarFun who promptly sent me a new set. Top customer service and cam highly recommend.

I ordered from Amazon Air Fun Pro 3 and what I got is an empty box with only a cable and rubber bands, apparently this alone cost 67£ dirty scammers and thieves and not only that, Amazon's rate will drop because of you.Now I want my money back, but I don't know if you will return it to me or if I will drink cold water.

In our family, we have 7 different Earfun products. I have never had a problem with any of them and they sound incredible for the prices paid.

The only time I ever had a problem (with delivery via Amazon I might add), Earfun customer service were extremely helpful and got the problem sorted as quickly as possible.

Really cheap fast delivery and works really well. All in all, the best headset I've ever owned. For the pirce

I've had 2 pairs of these true wireless earphones.
I'm quite satisfied with the sound quality, but don't expect to keep them for several years, as they're quite fragile.
For the first EarFun Air, after about a year one of the speakers stopped charging because there was no contact between the charging box and the earphone, I tried to repair it but never found out how to do it.... I bought a new pair of EarFun Pro 3, after a few weeks one of them ended up in a puddle while I was jogging and stopped making sound, it's supposed to be IP58 waterproof but don't expect it to survive a few seconds under water... I contacted customer service, and they told me it wasn't covered by the warranty and that they don't sell spare parts, so I have to buy a complete set again... It's a shame, because I was happy with the concept and sound quality, but rather disappointed with the solidity and customer service...
Now I have 2 sets of unusable earphones because one of the 2 earphones no longer charges or has no sound... but the only solution is to buy them again and throw them in the garbage can, no recycling, no standard exchange, no possibility of simply buying back the defective earphone, it makes no sense and is neither ecological nor logical, programmed obsolescence....
It's disappointing because on its website, this brand highlights its awards and values such as Integrity, Excellence, Passion, Respect, but this seems to be just a face and a marketing argument, because in the end, their aim is to get you to buy the products again rather than make them last.

I have bought several pairs for these for myself and my family. I really like the quality of the product but particularly the customer service. I had an issue with one of them not connecting to Bluetooth and they tried to trouble shoot it for me and then when we couldn't solve it sent me a new pair. They replied to every email within 24 hours and I had a replacement set within days. Excellent service

Great service and product.
Bought EarFun Wireless Earbuds, Air Pro 3 last year.
Had some initial issues with the sound quality so communicated with the company and they were great.
Great customer service and loved the earbuds, so giving a good review. I'd recommend EarFun.

I had a great experience with customer service. I had an issue on my Air Pro 2, after contacting ting them and trying the different solutions. They proposed to send me replacement. Everything was done very fast, and respectfully. Great customer service