MUBI Anmeldelser 

Such a bad choice/lack of content that I cancelled my offer early and still felt ripped off! Not to mention the majority of their library isn't actually available to stream, which I find very misleading.

Non-existing customer service, fake promotion and difficult process of subscription cancellation. I had such a great expectation for this platform based on its ambitious and intelligent repertoire. What a disappointment. Don't use this shady business.

Servizio clienti veramente pessimo, li ho contattati almeno 5 volte senza avere nessuna risposta che non sia preimpostata. Ho richiesto il rimborso poichè non avevo intenzione di rinnovare l'abbonamento annuale che si è rinnovato automaticamente. Niente, nada, nessuno risponde. Uno schifo davvero. Non uso il servizio da mesi, i film sono sempre gli stessi e il parco film italiano è imbarazzante rispetto a quello estero. Che schifo. Non abbonatevi.

Disdire l'abbonamento è un calvario: ho provato da smartphone, si suppone inviino un codice per il login, mai arrivato, ho provato il reset password e anche qui non ricevo il link via mail, ho provato con il QR code sulla TV, niente.... alla fine da pc, dopo diversi tentativi, finalmente non so più in che modo riesco a ricevere la istruzioni per il reset della password e disdire.

Concordo pienamente con le recensioni, all' inizio mi era sembrata un' ottima idea e ho fatto l' abbonamento trimestrale e poi quello annuale ad un prezzo di 60€, non l' ho usato un gran che, i titoli interessanti sono sporadici ma pazienza scelta mia. Poi però: rinnovo automatico senza comunicazione precedente (come invece da legislazione consumatori), aumento di 35€ senza possibilità di scelta di adesione e assistenza inesistente. No grazie, non lo consiglio a nessuno sono pratiche più che truffaldine.

I forgot to cancel my yearly subscription, I cancelled it the same day and they returned my money. The customer support was quick and effective ✨

I subscribed more than a week ago but haven’t been able to log in yet. After several emails, customer support has responded only once but with no solution. Now, it’s total silence. So, they’ve taken my money without delivering the service.

Mubi continued to take money from my account having told me they had cancelled the subscription (which I didn’t agree to in the first place) I’m still trying to find a way of reclaiming all the money they have taken. Their communication is horrific and filing a complaint impossible. Beware !

Kleine, onafhankelijke streamingsdienst voor filmliefhebbers.
Een regelmatig wisselende, internationale selectie van klassiekers, betere bioscoopfilms en arthouse films.
Naast het filmaanbod altijd een bepaald thema in het programma, een regisseur in het voetlicht..
Gemaakt door filmliefhebbers, bedoeld voor filmliefhebbers..
Ik heb geen klachten.. Echt, MUBI verdient betere reviews!

i thought the big unique movie selection is cool, but almost EVERY movie i wanted to watch on it wasn't accessible 99% even though i payed 12€ a month. it was hard to find the cancelling option. lots of wasted money.

They gave me a 1 week free trial.

On the 4th day, I did not like the platform and wanted to cancel. There was no way to do that!

I wrote to customer support. They told we can’t see your account, lol.

Today I am charged for a subscription fee.

What a pathetic way.

How this can be legal I don’t understand. There was no cancellation, no any info about membership, no billing, nothing…

I will never use this platform and don’t recommend anyone to do that!

Mubi give me a trial period. I cancelled after the second day but they claim I didn't cancel.
It should be easy to cancel ... Right ?
Stay away from Mubi.com the movies are no good and they will sting you when they make it hard to cancel your trail .

Leggo che è possibile vedere il film brasiliano Ainda eu sto aqui quindi decido di sottoscrivere la prova gratuita di 7 giorni. Peccato che dentro Mubi il film non è visibile. Ho disdetto immediatamente l'abbonamento

Mi e’ stato addebitato due volte al mese il costo del canone. Quando ho chiesto il rimborso mi hanno risposto che non potevano farlo ma se volevo un abbonamento gratuito per qualche mese. Mi sono disinscritto

Worst streaming service ever! Literally no good movies even on it. And it’s one of the most expensive. -5 stars

Shady company. When you go to the subscription menu it wouldn't show the cancel option only when you first click on renew.

Me di de baja y me ha entrado dos veces el cargo (Enero y Febrero). He contactado y no me contestan. Exijo la devolución íntegra, ya que no he usado la plataforma.

I’m yet another customer who is being charged for the subscription after cancelling. I wrote to customer service and even after a follow-up I’m yet to get a response. I only watched one movie that now turned out to be a very expensive one!

Brilliant and unique movies, hand picked by people who care, in a great platform that works well on all my devices.

A very refreshing and impressive selection of independent and art house films. I am very glad to have discovered Mubi, it's certainly made my home cinema viewing more inspired and interesting.