Monster Shop Anmeldelser 

137
•
TrustScore 2 av 5

2,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Awful company made a pre order was not delivered to me on day one or even dispatched. Does not respond to emails to save a extra few pounds go somewhere else not worth it with them never ordering anyt... Vis mer

Vurdert til 5 av 5 stjerner

⭐️Absolutely superb company to deal with , I have ordered a few games from them now and they are always delivered on time with tracking and the prices are good too ⭐️

Selskapet har svart

Vurdert til 1 av 5 stjerner

Placed an order last month, didn't receive an order confirmation. Contacted them via their website form, I've had no response. Two weeks later and no item has been delivered. I'm beginning to t... Vis mer

Vurdert til 1 av 5 stjerner

SCAM ! AVOID This company is not trust worthy whatsoever. They don't respond to emails, I've sent over 20 now and the phone goes straight to voicemail. I would seriously be careful using this compa... Vis mer

Informasjon om virksomheten

  1. Dataspillbutikk

Skrevet av virksomheten

At Monster-Shop are a UK based independent Console Gaming Shop


Kontaktopplysninger

2,2

Under middels

TrustScore 2 av 5

137 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,2

Alle anmeldelser

(137)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Xbox Controller Damaged

Bought an Xbox controller, but the start button didn’t work properly. First time buyer but unfortunately don’t think I’ll be returning.

1. februar 2023
Logoen til Monster Shop

Svar fra Monster Shop

Hi there Matt,

We are very sorry to hear of the issue you have had with your controller here. As this come direct from Microsoft we will be able to get this replaced for you immediately.

Please contact us on contact@monster-shop.co.uk and we will ensure this is replaced for you.

Regards
Monster-Shop

Vurdert til 5 av 5 stjerner

great price

great price, free shipping, very happy

10. mars 2023
Logoen til Monster Shop

Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We look forward to seeing you again soon.

Team Monster-Shop

Vurdert til 4 av 5 stjerner

Wrong item

Wrong item delivered but partial refund issued. Cant complain.

27. mars 2023
Logoen til Monster Shop

Svar fra Monster Shop

Thank you for taking the time to give us a 4 Star Review!

We apologies once again for the order coming on the incorrect format, thank you for you patience and understanding , we are glad we could get this resolved quickly for you.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Good price

Good price. Great shop.

24. mars 2023
Logoen til Monster Shop

Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We look forward to seeing you again soon.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Fast delivery 😊

24. mars 2023
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Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

No speed cameras were harmed in the delivery of your item.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Great company will use again

First time using, new buisnesses like this one we need more of.

24. mars 2023
Logoen til Monster Shop

Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We really appreciate your feedback and support!

Team Monster-Shop

Vurdert til 5 av 5 stjerner

On time and got a response when asked…

On time and got a response when asked about pre release game in great time by email

10. mars 2023
Logoen til Monster Shop

Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

We love speaking with our customers and will always ensure we are on hand for support.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Great price

Great price.
Fast delivery on short notice.

23. mars 2023
Logoen til Monster Shop

Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

The team were very well prepared for this title, we will pass on the great feedback to them.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Great customer service

Had pre-ordered a game quite close to the release date. Even though the website offers 48hr free delivery, my game was bumped up to tracked 24hr delivery. So I still got my game on day of release. I thought this was excellent customer service. Made me one happy customer.

23. mars 2023
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Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

That's what we like to hear, happy customers! We hope you are enjoying your game.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Amazing customer service ( Dan )

Had an issue with non delivery of item took a few days to see she replacement but their customer service guy Dan was amazing

Will 100% recommend

23. mars 2023
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Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

Unfortunately these things do happen, but it was a pleasure speaking with you Rob and glad we could sort so quickly for you.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Best price by £10 on a brand new…

Best price by £10 on a brand new release. Ordered 2.30 pm and was with me thr next morning. Incredible service.

23. mars 2023
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Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review!

Luckily our warehouse team weren't 'infected' when dispatching this title.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Best value

Best value, super fast delivery and seamless checkout.

23. mars 2023
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Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review! Great feedback on your overall experience.

Team Monster-Shop

Vurdert til 5 av 5 stjerner

Game arrived on release date

Game arrived on release date. Very good price. Great service A+

24. mars 2023
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Svar fra Monster Shop

Thank you for taking the time to give us a 5 Star Review! We're glad you enjoyed your experience with us.
Team Monster-Shop

Vurdert til 2 av 5 stjerner

Don’t make promises you can’t keep

I ordered a game exactly 14 days ago. The order status was still at “Processing” even days after my order so I emailed them to ask for an update. They claimed that I should’ve received my item by then and Royal Mail must have lost it. They asked me to wait while they sent me another copy. After many days and several emails promising me that the game is definitely coming, it still hasn’t arrived. I will never understand why people insist on making promises they can’t keep. The only reason I’m giving them 2 stars instead of 1 is because they gave me a full refund. But I needed that game as a gift and now it’s too late so screw me I guess.

23. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til Monster Shop

Svar fra Monster Shop

Hi Kirsten, we are sorry for the experience you had with us regarding your recent purchase. We are glad we managed to resolve this for you and are looking forward to seeing you again soon for your next game.
Team Monster-Shop

Vurdert til 5 av 5 stjerner

Bought a parasol from The Range

Bought a parasol from The Range, which had a small fault, followed the contact details and ended up with 'Monster' customer service, I could not have asked for more, they sorted the issue very quickly and were a pleasure to deal with, highly recommend.

Particular thanks to Abigail, Richard & Salman.

Great team!!

24. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Went well for me

Not sure why the name here doesn't match the website name? I ordered the latest Pokemon game on Friday afternoon and it arrived on Saturday, not sure how it arrived so fast! Very happy with this service.

31. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

monster-shop.co.uk Review

First and last time I'm using this online shop. Ordered a ps4 game that never arrived. I contacted their non existent customer service and they didn't even bother getting back to me. Had to open a Paypal case to get my money back. Timewasters. Really don't trust them.

21. januar 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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