Monster Shop Anmeldelser 

Pre-ordered spider-man 2 from them, came on the day of release but was missing pre-order bonus. Submitted a request to resolve the issue and in under a day got my code to claim the pre-order bonus! Fast and reliable with great customer service, would definitely recommend a friend and will use again.

Great prices helpful friendly team and got my delivery bang on time! I use them for everything I can as they cant be beat! You wont regret using this company.

Was a little iffy if the website was genuine or not. However it is 100% legit. I got my brand new assassins creed mirage at a good price! I did receive my game a little later than expected however the website stated the game was dispatched the next working day (so possibly an issue from the delivery), but i got my game regardless. Will visit and buy from this website again for more good deals! :)

Quick delivery, straight forward website and payment

Quick service and items arrive promptly. Great to deal with and will order more in the future.

Great service, very fast delivery!

Prices are great, product delivered on time, would recommend to anyone

Ordered a candy cart on Thursday
For delivery on Friday. Got a delivery on Friday off a 3 inch toy bear.i may be a bit slow but a bear isn't a 4ft candy cart ..

BEWARE!!! Not only didn't receive the item but my debit card details were hacked the same day I ordered this, and I had not used the card for any other online purchases recently as I normally pay by PayPal. I contacted them to say that it hadn't arrived and they gave me the same speil as previous reviewer about it being stuck with Royal Mail and that they had issued a refund. This is not possible as I have had to cancel that card so they can't refund. Not sure how I can get my money back without giving them sensitive information which I obviously don't want to do.

I’m extremely pleased with my purchase. The game that I bought arrived in perfect working condition. 10/10

The most important thing for most people when shopping, is generally customer service. Saving a few quid here and there is whatever, but it’s customer service that separates companies.

Having placed my first ever order, I was disappointed that there was a mix up, and in the end I had a refund, which as it happens hit my bank the very next day…

However…. After emailing and being responded to very quickly, the company were very apologetic, and after me mentioning that my son would be disappointed not to get his present, I was very pleasantly surprised when the next day the postman delivered an alternative game my son would love…. FOR FREE!

If this isn’t customer service, I don’t know what is.

Superb service, very speedy correspondence,,and a refund that hit my bank hours after it was given, and a free game to boot.

Highly recommend!

I ordered Zelda: Tears of the kindom which came with a free poster, however, when the parcel arrived, the game was missing. Obviously, this was concerning but I have rated them with 5 stars because of the manner in which they resolved the issue. Once a complaint was raised and investigated by Monster-Shop, a new game was sent out within a few days. More importantly, I needed the game before my daughters birthday and they made sure it got to me on time. In my experience, things like games going missing can happen, its rare, but can happen and it comes down to how the company you buy from handles the situation and in this case...hats of to monster shop!
Mohammed

Great price and fast delivery, what more could you ask for?

Quick to reserve, hassle free to place the order and it came through the day before release. VERY happy teenagers in my house as a result!!!!

Special limited edition Zelda TotK item with game arrived early, great value for momey for everything included.

Item received on schedule and without any problems

Couldn't believe my luck when my collectors edition Zelda came a day before release. I hadn't heard of Monster Shop before, but I'll certainly be using them again.

Perfect, exactly as one would wish

I had pre-purchased Legend of Zelda Tears of the Kingdom from Monster-Shop as it was the cheaper than other places I had found. It arrived the day after release after being posted through the letterbox whilst I was out. I had also been supplied a Royal Mail tracking number, however this number was not useful in tracking the delivery and left me guessing when the game would arrive. Despite the tracking number issue, I would shop here again.

Pre-ordered and received on the day of release. Can't ask for much more. Price was good too.