Monarch Institute Anmeldelser 

1 376
TrustScore 4.5 av 5

4,5

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Instructor and admin are really supportive, flexible learning and students are provided with alot of various resources which helps in completion of every assessment. Thank you Monarch.

Vurdert til 5 av 5 stjerner

Great self-paced course for the full-time worker that doesn't have time for TAFE or University. I found the course well set out and informative and the support team were very helpful. highly recomme... Vis mer

Vurdert til 3 av 5 stjerner

Course content unfortunately is out of date often refers to super guarantee of 9.5% which should be 12%. Some obscure instructions at times because the content is so old and the Xero package will not... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Well laid out modules however content is outdated and needs updating. Especially with the computer program units. There were no Zoom classes or webinars either which would have been good. Assessors... Vis mer

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Informasjon om virksomheten

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Om Monarch Institute

Skrevet av virksomheten


We're all about learning that's hands-on, not just about transactions. Our awesome trainers really get you – they're here to help you grow, offering friendly and understanding support throughout your entire learning adventure!

Monarch

Monarch was established by a group of professionals in 2011 who wanted to create the educational experience they wished they’d had at the start of their careers.

Join 35,000+ students and get access to accredited courses in - - marketing, finance, management, project management, conveyancing, IT, HR, governance and logistics. We also offer virtual mentoring and small business training.

We're a registered training organisation (RTO - TOID Number 22530), and we uphold the high standards of the Australian Skills Quality Authority. Our courses are nationally recognised under the Australian Qualifications Framework (AQF).

To explore more of what we can offer you as a student, visit us online or get in touch with a Course Consultant today on 1300 738 955.


Monarch

Education, but not as you know it.

Skrevet av virksomheten

Get exceptional trainer support.
You'll get exceptional support from trainers who are true industry experts. Our trainers are not only highly experienced but also deeply passionate about their fields. Our courses are crafted by renowned industry leaders to ensure top-quality education. Whether you need assistance via email, phone, Zoom, or our course Facebook page, our trainers and student support team are always here for you. This commitment to outstanding support is what sets Monarch apart from the rest.
Join 35,000+ students.
Monarch is proud to be an award-winning institute, recognised for our curriculum design and innovation. We've been around since 2011 and we’re all about creating courses that really work, and offering support when you need it. Our courses are crafted by industry experts to meet the latest demands of the workforce, so you get the skills you need to thrive. Join 35,000 students, where award-winning education sets you up for future success.

Kontaktopplysninger

4,5

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TrustScore 4.5 av 5

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4,5

Alle anmeldelser

(1 376)

87 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Terrible please never use them.

Terrible please never use them.
After taking full $4k fees they never say that your access to course is limited, so a student after doing assessments needs to wait for them to responds because next assessment cant open. They say student hand book was given which was never given.
They continuously say we understand that you are frustrated but we cant do anything.
2 years course I finished in 5 weeks and was pushing them to give me further access but they just cancelled my enrollment within hours without any opportunity to hear me out with only 4 practical assessments left. They say I am sending too many emails so after paying 4k in advance we cant even request them to help the students. Very unprofessional please avoid at all costs.
On top of this harsh arrogant attitude they are sending me a certificate of 50% of work when the work done is 95%. Very unfair, illegal and unprofessional. There website states student centric which is a utter lie, they don't give a damn about there students.

6. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Monarch Institute

Hi TK, we’re sorry to read that you feel this way about your experience. Access periods, course progression requirements, and enrolment terms are outlined in our Student Information Handbook and enrolment documentation. Course access is structured to ensure assessments are completed in sequence and competency requirements are met.

Enrolment cancellations are not made lightly and only occur in line with our policies and regulatory obligations. A Certificate of Attainment is issued based on the units that have been successfully completed and assessed as competent. We understand that study can be frustrating at times, particularly when working through assessments quickly, and we’re sorry this process felt unfair to you. If you would like to discuss your specific circumstances further, we are open to continuing the conversation directly.

Vurdert til 4 av 5 stjerner

User friendly online learning

User friendly online learning. Supportive trainers and student online community. I would have liked for there to be some videoed lectures for each module, to support the study process.

25. februar 2025
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Svar fra Monarch Institute

Hi Donna,

Thanks for your great feedback! We work really hard to support trainers and are very happy to hear you were able to benefit from their time.

Good luck in the next stage of your career.

Cheers
Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

Best in the business

I have been beyond impressed with the experience I have had in completely my diploma with Monarch. I would highly recommend this to anyone looking for engaging content, strong support from advisers and ability to work at the pace that suits you. I was able to complete the course in a month from commencement and had all my queries answered promptly. The LMS system that you use to complete the course work and obtain the resources is very user friendly and really supports the students learning. Monarch should be proud of the service they are providing

9. februar 2025
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Svar fra Monarch Institute

Hi Zoe, thank you for taking the time to leave us such a glowing review! Monarch are proud to be able to deliver the best in self-paced education, so people like yourself with experience in the industry and time available can complete the course as quickly as they're able, while others who perhaps don't have as much experience or time can take the full 24 months to complete. We're so glad to hear you enjoyed the service from our training team and our learning management system. Wishing you all the best as you take the next steps in your career! Cheers, Bridie :)

Vurdert til 5 av 5 stjerner

Best place I've ever studied through so far.

The experience was awesome! I completed the Certificate 4 in IT and the Diploma in Cyber Security through this educational organisation.

The IT teacher's/mentor's were also great throughout the entire two courses. I would like to give my gratitude to each of them:

Saravanan, thank you for always challenging me to produce better work and allowing me to feel that it's okay to fail any 1st attempt of submission and to never give up and keep trying to succeed.

Gradon, thank you for giving great advice and guidance when it came to all the work I inquired about and being fair with my work.

Nick, thank you for all the kind compliments of the work I produced and the encouragement throughout the feedbacks you had given me.

Also thank you Mindy Singh for giving me peace of mind through all the back and forward communication in helping me confirm what I wanted to study through Monarch and making the registration and finalisation a smooth process.

The study structure through this educational organisation has allowed me to become more independently efficient with problem solving, brain storming, documenting, and improve my critical thinking. It has also given me more technical skills than I expected to gain and much more.

Thank you Monarch Institute & Nick Chapman.

11. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Monarch Institute

Hi Dev!

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found the Certificate IV in IT and Diploma of Cyber Security to be such a valuable and rewarding journey.

It’s fantastic to know that our team—Saravanan, Gradon, and Nick—were able to support and challenge you in a way that helped you grow both technically and personally. We’ll be sure to pass on your kind words to them, as well as to Mindy, who will be delighted to hear that she made your enrolment process smooth and stress-free.

We’re especially glad to hear that the study structure helped you develop critical thinking, problem-solving, and documentation skills—these are such important strengths in the IT and cybersecurity fields!

Wishing you all the best in your future career, and we hope to see you again at Monarch Institute if you decide to continue your studies.

Thanks again for being part of our community!

Cheers

Louise and the team at Monarch

Vurdert til 4 av 5 stjerner

Tutors regularly available via Zoom

Tutors were regularly available via scheduled Zoom sessions so if I was stuck on a concept and needed to talk it through with someone, I could. This was important to me, as it was my first time studying online rather than face to face.

3. februar 2025
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Svar fra Monarch Institute

Hi Victoria,

Thanks for your great feedback. We're really proud of our tutor support here at Monarch and we're glad you've been able to chat through anything that you needed to ensure you felt supported.

Good luck in your next career move!

Louise and the team at Monarch

Vurdert til 4 av 5 stjerner

My study experience at Monarch Institute

My study with Monarch has been a good experience.
The entire course was completed online, though I had access to support when needed.
I found the course was well structured, easy to navigate, and most of all it was easy to complete as I studied at my own pace.
I would recommend Monarch Institute as a place to study, and plan to enrol in further courses myself.

23. januar 2025
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Svar fra Monarch Institute

Hi Sean,

Thank you for your kind words and for sharing your experience with us! We're so glad to hear that you found the course well-structured, easy to navigate, and that studying at your own pace worked well for you.

It’s great to know that you’d recommend Monarch Institute and are considering enrolling in further courses. If you need any guidance on your next steps, feel free to reach out—we’d love to support you in your learning journey.

Wishing you all the best in your studies, and we look forward to seeing you again soon!

Best regards,
Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

The best online course structure and…

The best online course structure and electronic textbook I've ever had.

20. januar 2025
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Svar fra Monarch Institute

Thank you for your wonderful feedback!
We're really happy to hear that you found the BAS and Payroll online course structure and electronic textbook to be the best you've experienced. Wishing you all the best in your future in the accounting industry!
Cheers,
Louise

Vurdert til 5 av 5 stjerner

GRADUATED AND GREATFUL!!!!

The contact with everyone at monarch was exceptional and they went the extra yards to ensure that all my specific needs were met, with patience and kindness the personal approach ensured the completion of the modules trainers are a pleasure to deal with all round awesome experience can't wait to do the next course 😀 👍

24. januar 2025
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Svar fra Monarch Institute

Hi Gareth,
Thank you so much for your kind words! We're thrilled to hear that your experience with Monarch was exceptional. Our team works hard to provide a personal, supportive approach, and it's wonderful to know that it made such a positive impact on your training. We’re excited to have you back for your next course and can’t wait to continue supporting you on your learning journey!
Cheers, Louse and the team at Monarch

Vurdert til 3 av 5 stjerner

I like the ability to study at my own pace

I like the ability to study at my own pace but there seems to be different versions of exams and test exams so I was given conflicting information of what to expect in the functionality of the exams. I also had emails go astray (and was not in my junk folder) that advised important information over staff availability over the Christmas/New Year break. It feels like I have to go seeking support instead of being approached which is a different experience. Everytime I did reach out though, the staff were extremely helpful. On another point, I feel the auto-generated course progression reports are not very useful. I think these could be done away with.

13. januar 2025
Vurdert til 5 av 5 stjerner

A remarkable Learning Journey at Monarch Institute

I recently completed my course at Monarch Institute (Certificate IV in accounting and bookkeeping). The entire journey was incredibly satisfying and exceeded my expectations. The course content was comprehensive, and the instructors were knowledgeable and supportive throughout the process. The flexibility of the program made iy convenient for me to balance my studies with other commitments.
Overall, I am happy and satisfied with my experience at Monarch Institute. I highly recommend it to anyone seeking a quality education and a supportive learning environment.

16. januar 2025
Vurdert til 3 av 5 stjerner

Transforming with IT

Completing my Diploma in IT has been a transformative experience. The hands-on projects and supportive instructors made learning engaging and practical.

16. januar 2025
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Svar fra Monarch Institute

Hi there Ranjan
Thank you for sharing your experience! We're thrilled to hear that completing your Diploma in IT was such a transformative journey for you. It's wonderful that the hands-on projects and supportive instructors made your learning experience engaging and practical. We wish you all the best in applying your skills to your future endeavors and hope your diploma opens up exciting opportunities for you!
Cheers, Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

Overall experience was excellent

Overall experience was excellent. Course was detailed and the trainers have been extremely helpful. Thank you Monarch 😀

9. januar 2025
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Svar fra Monarch Institute

Hi Shweta, great to hear you enjoyed studying with Moanrch! We love hearing feedback like this - it really keeps us improving!
Good luck in your career,
Cheers
Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

Great experience, excellent course provider

The course content was set out extremely well. They also provide plenty of resources to help support your study, so you are prepared for assessments.

Also, the staff are incredibly helpful, lots of support if you need help. Also quick to respond as you need help.

9. januar 2025
Vurdert til 4 av 5 stjerner

I just finished my Dip in Leadership…

I just finished my Dip in Leadership and Management. Experience was great, trainers were awesome. For a person like me who is a busy mom, the online study made everything simple. I had my own time to do everything. I highly recommend Monarch to everyone and especially the moms who want to have a carrier but are busy withkids etc and think they can't do it. Of course you can do it, Monarch has it all for you.

23. desember 2024
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Svar fra Monarch Institute

Hi Sandhiya, thank you so much for your kind words! I'm so glad to hear that we were able to help you fit study in with all of your other responsibilities. Wishing you all the best with your career and your family! Cheers, Bridie :)

Vurdert til 5 av 5 stjerner

I just completed Certificate IV in…

I just completed Certificate IV in Accounting and Bookkeeping last month (Dec 2024) and will enroll in the Diploma of Accounting as soon as possible. I was very worried to study this course as my English is not my first langage, it was very difficult to understand everythings while I was studying and I never studied in accounting before. If I didn’t understand and need help, I liked to email to ask questions. They replied to my questions very quickly and clearly. The trainers were very helpful, knowledgeable and supportive. I appreciate that they have done for me. I recommend Monarch Institue for anyone who is looking for the courses and flexibility suited your needs and time. Cheers!

30. desember 2024
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Svar fra Monarch Institute

Hi Aroonrat!

Thank you so much for your wonderful review and for sharing your experience with us! Congratulations on completing your Certificate IV in Accounting and Bookkeeping – that’s such an incredible achievement, especially given the challenges you faced with English as your second language and stepping into accounting for the first time.

We’re thrilled to hear that you found our trainers helpful, knowledgeable, and supportive, and that our team was able to provide quick and clear answers to your questions. Your determination and hard work truly paid off, and we’re so proud to have been part of your learning journey.

We can’t wait to welcome you back for the Diploma of Accounting! Please don’t hesitate to reach out if you need any assistance with enrollment or during your studies.

Wishing you all the best in your continued learning journey. Cheers to your success!

Warm regards,
The Monarch Institute Team

Vurdert til 4 av 5 stjerner

Learning with Monarch is a personal and great experience

Communication with Monarch staff is quick, efficient and personal. Review and feedback on assements is swift and helpful.

11. desember 2024
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Svar fra Monarch Institute

Hey Jeanette! Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience learning with Monarch. Providing quick, efficient, and personalised communication, along with helpful feedback on assessments, is something we pride ourselves on. Your success is our priority, and we’re glad to know you feel supported throughout your journey! Cheers, Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

The Trainer is very helpful and…

The Trainer is very helpful and supportive:

15. desember 2024
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Svar fra Monarch Institute

Thanks for your review! We are so proud of our support of students and reallly happy to hear you benefited from their support! Enjoy your new found skills!
Louise and the team at Monarch

Vurdert til 4 av 5 stjerner

Governance Professional Series

I did the Governance Professional Series course. It was pretty good and gave a nice well rounded foundation to governance, strategy and financials. The price was a lot lower than more popular institutes so I believe the material matches what I paid for. Overall a decent experience but it was only a short course. Not sure how Certs and Diploma measure up.

12. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Monarch Institute

Hey Peter! Thanks for the feedback! It’s great to hear you found the Governance Professional Series course gave you a solid foundation in governance, strategy, and financials. We’re glad you saw value for the price too! Come back and see us when you're keen to learn more!
Cheers
Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

Monarch Institute is the perfect place…

Monarch Institute is the perfect place for undertaking courses especially for people who are working and want to study further. I was very confused how I will manage but their study pattern and help from Monarch trainers made by way achievable. Very much recommendable for everyone wanting to study and grow.

20. november 2024
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Svar fra Monarch Institute

Hi Faiz!
Thank you so much for sharing your experience! We're so happy to hear that our flexible study options and trainer support made it easier for you to balance work and study. It’s so rewarding to know we could help you achieve your goals. Your recommendation means the world to us—congratulations on your growth and success!

Cheers,
Louise and the team at Monarch

Vurdert til 5 av 5 stjerner

I have recently completed my Tax Agent…

I have recently completed my Tax Agent Certification course at Monarch Institute and I would like to share my positive study experience. The course offers great flexibility, which has been invaluable, and the online learning materials are well-structured and easy to follow. The interactive elements, including the quizzes and case studies are engaging and help with real life situations. Additionally, the email support from trainers has been excellent, with prompt responses that really help clarify any questions along the way.
I highly recommend this course to anyone looking to gain practical knowledge in Tax Agent Certification with the convenience of an online format.

19. november 2024

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