Mikes Dive Store Anmeldelser 

2 538
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This was my first visit to Mike’s dive store to buy a high end BCD. I was served by Chi who could not have been more helpful. As a relatively inexperienced diver, I appreciated Chi’s expert advice... Vis mer

Vurdert til 4 av 5 stjerner

I did some research on the internet and came across Mikes Dive Store that is close to where I live. I visited the store and was served by Chi who was extremely helpful and understanding as I was not... Vis mer

Vurdert til 5 av 5 stjerner

I have had multiple orders with Mikes as I got the diving bug BAD! They are absolutely exceptional, the service delivery and communication is exceptional. This is a masterclass in retailing -... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic customer support. I can’t commend this store enough and in particular Rachel for her customer support. All done remotely by email - she gently educated me and helped me purchase new dive... Vis mer

Informasjon om virksomheten

  1. Dykkerforretning

Opplysningene stammer fra ulike eksterne kilder

Mike's Dive Store is the UK's No 1 Dive store. With over 3000 sqft of showroom in London we have everything any diver could ever need. As well as diving equipment we stock snorkelling equipment for adults and kids. Wetsuits for all watersports. We stock all the major brands like Gopro, Suunto, Scubapro, Mares, Aqualung, Apeks and Tusa


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(2 538)

134 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Absolutely fantastic

Absolutely fantastic! Good choice of items, friendly and helpful - and items arrive when they say. Also, a couple of items weren't quite what I wanted - and they accepted returns, no quibble, no messing around!
Special mention to Greg who was incredibly helpful on WhatsApp

27. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Can’t praise enought

Can’t praise enought. Went over and beyond to be helpful
Very polite and efficient answering queries. Great service
Thanks ☺️

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent products and customer service

I was in need of an undersuit before a diving job and Nish was very helpful in helping me choose what I would need and also made sure it was delivered before I was back offshore. Excellent customer service, I will definitely be ordering from Mikes Dive Store again

27. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class service

We needed bcd and reg equipment for ours son’s pending dive master. A phone call with Nish couldn’t have been easier! He clearly explained all the options, packages and nuances of the equipment and together we decided on the most appropriate sizes and brand. This was excellent service. The end of the call resulted in my basket being filled and an easy payment link. If we’d battled through this ourselves it would’ve taken ages and I’m sure that some components would’ve been forgotten. We can’t recommend enough 🥰🕶️🐠

26. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing customer support from Rissa

Amazing customer support from Rissa. I changed my shipping address as I have moved since my last purchase and as I submitted the order it defaulted back to my old address! Contacted customer support immediately in a panic quoting my order number and everything was amended straight away and shipped to the correct address. Would definitely recommend Mike's Dive Store for great service snd products.

26. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

​I initially bought a Tusa HD from your Amazon shop, but unfortunately, the buckle was broken, so I had to return it via Amazon. After that, I ordered a Cressi Quantum. While the size was spot on for my face, the quality of the mask was quite shocking—honestly, as hard as a car tyre! I sent it back for store credit, not realising the process could take up to 14 days.

​With a trip fast approaching, I got in touch with your customer service. The lovely Rachel went completely above and beyond to sort my refund out in time so I could order a Tusa Elite. It arrived perfectly on time (though, ironically, the nose pocket on this one is way too small for this hippo nose of mine! 🤣🤣🤣).

​I just wanted to drop a message to say that these little hiccups can happen when ordering online. It’s the customer service afterwards that keeps people coming back, and you guys handled it absolutely brilliantly. Massive thanks to Rachel and the rest of the team!

21. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Had a great selection of diving gear, little recognition of a potential regular customer

Had a great selection of diving equipment and accessories, I spent over £2600.00, the person who assisted and advised me was great. For the sum I spent yiu would have thought there might have been some form of loyalty reward, discount, vouchers. But aske the manager and a simple No, if I hadn’t been going on my dive trip the next day, I would have left and gone elsewhere. So an opportunity to show an appreciation of customer, guaranteed a return loyal customer, created someone that would have made recommendations to other divers lost. Oh well I’ll take my and my families business elsewhere, as I got to literally buy what I bought today 3 more time 🤔 so a potential £7.5k oh well

23. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mikes Dive Store

Svar fra Mikes Dive Store

Hi Steve,
Thank you for taking the time to leave a review, and we’re really pleased to hear that you found our range and the assistance you received in store helpful.
I’m sorry you felt disappointed regarding discounts. We do want to clarify this point, as it’s important for transparency:
We can’t offer ad‑hoc discounts on most dive equipment, as the majority of brands set strict retail pricing and margins are often very small. Offering a flat discount on a large order would, in many cases, leave us with no margin at all — which is why the manager wasn’t able to apply one on the day.
However, we do run a loyalty scheme called Plankton Points, which gives customers points on every purchase that can be redeemed as money off future orders. This is our way of rewarding regular divers and returning customers, and it applies to all qualifying purchases.
We genuinely appreciate your business, and we’re sorry that this wasn’t clearer at the time. We’d be very happy to help you make the most of your Plankton Points on future visits.

Vurdert til 5 av 5 stjerner

Above and beyond!

The team at Mikes Dive Store could not have been more helpful and proactive when I sent in my dive computer for servicing. Polite, prompt and supper efficient!!

8. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Would shop there again

I bought two snorkels. They were competitively priced, arrived quickly and the process was smooth and easy. Would shop there again.

20. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A pleasure to shop with them

Well, it’s been many year since I’ve experienced customer service like this. I used their WhatsApp service and then their zoom consultation and all my questions answered.
If you don’t know what you need, they’ll help you, don’t need to guess, you don’t need to experiment, they’ll help you. They love what they do and it shows. So helpful, so easy, just a pleasure

1. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing service from this company

Amazing service from this company, very quick replies from customer service with obviously knowledgeable advisors.
Very quick delivery with no issues of note, very competitive prices with the bundles being of particular standout.

Shoutout to Greg who was very helpful today when I had a query regarding my regulator bundle, he was great and told me everything I needed to know!

16. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Incredible Customer Service

Customer service is absolutely top drawer! I ordered a few things for a trip that was rapidly approaching and forgot there were bank holidays in the way. So I left a message and as soon as they were back in Rissa contacted me and arranged to get everything out as quickly as they could. One item had been ordered in, but miraculously Rissa pulled everything together and got it despatched next day delivery. Everything was well explained and I was updated whenever new information was available and all over a couple of days. An A++ company, you won’t be disappointed.

4. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service from Mike's Dive Store

I ordered a Suunto Vyper Novo dive computer from Mikes Dive Store. It was competitively priced, the package came promptly and best of all, when I opened the package, inside were some lollipops and two copies of Scuba Diver magazine. Certainly put a smile on my face! Great service, Mikes! Will definitely order from you in future. :-)

5. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super helpful customer service!

Ordered a Waterproof wetsuit over the bank holiday weekend, needed it next day for a holiday. Phoned up and spoke to Rachel who was so lovely and super helpful! Unable to expedite the Waterproof wetsuit since it was coming direct from them, so she went through my other options that met my needs (5mm, ladies, stretchy, easy to don/doff). Went with a Scubapro Sport G2 5mm instead.
Rachel-you are a star! Thank you so much for taking the time to help me. Really appreciate it. 💜

5. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Your first call for diving...

I use Mikes Dive Store for all my diving needs and they have always been great... helpful, prompt and always have a great attitude... they gave me great advice for my first dive mask and dive computer... never tried to upsell me and got me just what I needed for a new diver... no hesitation at all in recommending them to everyone for their dive needs... and for what it's worth, my brother who's been diving since 1987 also uses them for his dive requirements... ⭐️⭐️⭐️⭐️⭐️

30. april 2026
Anmeldelse skrevet uten oppfordring

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