I have two orders with them, and both have been delayed over and over and over again, it has been over a year since i order, and i have tried to reach for over 4 months with no response what so ever.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing customer service! If only every company made the effort to provide service this good, it would be fantastic. Rosey was a brilliant person to deal with. She was quick to find solutions to probl... Vis mer
I'm only rating this 3 stars since I haven't received my order yet. I see that there's some sort of error with the shipment and it hasn't left the country of origin (Great Britain) yet. Not sure what... Vis mer
This is why we can't let AI take over these roles. Rosey Santos was incredibly helpful, patient and communicated clearly. I was able to have a proper conversation, investigation and resolut... Vis mer
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Monatelanger Versand
Monatelanger Versand. Miserable T-Shirt Qualität. Mehr Schein als Sein.
Great CS!
Great CS!! The order was late by almost two months, but after I contacted the support team they let me know that the shipping service was responsible, they were very professional and even offered to send a replacement order. Im considering ordering again just because I know any problems with the order are handled very well (Thanks Rhea!!).
Lovely hoodie and t-shirt
Purchased them for a gift and they're well-received. It took a while for the order be processed and shipped. Luckily, I had a backup gift.
Be careful when ordering clothing (fitted for men or women not in description)
They don't put if the shirt is men's or women's in the item title. You have to scroll down to the description to know what you are buying. I bought an XL shirt assuming it was unisex or for a man, but received a woman's fitted shirt. This is only mentioned in the description if you scroll down on the item. Who reads the description of a t-shirt? The item took a month for delivery with no communication (unless I initiated it) and now I have to pay to return it, wait another month, and they will send a replacement (assuming they have one in stock, per their support). Overall bad experience. Buy from etsy.com and support a small business.
A real scamsite
A real scamsite. Avoid at all costs.
Ordered a shirt and a mug late november. They never sent it and havent even refunded me. Never order from here!
Ossiarch Bonereapers Poster
The print quality is very awful and faded. It looks like it was printed on a normal printer that was running very low on ink (it has horizontal lines all over it). For a 19$ print I wasn't expecting much but for 12$ I could have printed my own through an actual print site and has a much better result.
Tremendously awesome figures
Tremendously awesome figures, shipped quickly, and packaged perfectly. Cannot wait to paint these guys up!
Horrible shipping time
I placed my order on December 9, 2025. Today is January 8, 2026 and I still have not received this item. It didn't ship until December 29th...after I reached out asking for tracking information. No shipping time was estimated at the time I purchased this. But had I know it would take this long to receive, I NEVER would have ordered. This was supposed to be a Christmas gift. I only ordered 1 item, a hat. Shouldn't take that long to fill and ship unless the product was out of stock. And if that was the case I should have been notified.
Merch was correct and quality
Merch was correct and quality. Wish it was a little faster. Took almost 3 weeks.
I never received the 3 items I ordered…
I never received the 3 items I ordered on Dec 8th. My order number was: WAR79126.
I have not received my order.
Haven’t got my package and I ordered on…
Haven’t got my package and I ordered on the 15th of December. Not to happy about the wait just want my stuff.
STILL havent recieved the package
STILL havent recieved the package. I had to open a ticket almost 10 days after the order was placed JUST to get a tracking number. And its barely updating. Would never buy from this website again.
Product was ordered 3 weeks ago and was…
Product was ordered 3 weeks ago and was not even shipped for almost 2 weeks, missing both Christmas and the birthday of the person this item was a gift for.
I ordered on the 7th December a…
I ordered on the 7th December a sweatshirt for Christmas present, no tracking information I have tried to contact the company which you can only do by email, still no response 11 days later
So disappointed why does no one even respond
Half the order didn't arrive and what did was damaged
Ordered a load of things for my sons bday a month ago and had to constantly message to get one part of the order. They don't reply to you and when they do, they ask you to provide proof that you DIDN'T receive the order. How do you provide pics of things you don't have? After weeks of waiting 2 posters arrived, both of them damaged. When i messaged again to find out where the rest of the order was, they didn't reply. I've asked for my money back for the full order. I fully expect to get no reply. Absolute scam of a site. Don't waste your money
Items not despatched after 17 days
I've ordered from these guys a number of times before and as recently as early November and everything has been fine but they are clearly struggling with the Christmas rush. I ordered items on 29 November and they still have not been dispatched - no-one is responding to messages either. Starting to wonder whether they'll deliver in time for Christmas at this rate...
UPDATE: today was their cut off for Christmas and still the items have not been despatched, with no explanation or any other meaningful communication. They have also failed to refund me for a top I returned 3 weeks ago which was too small. I've complained to Games Workshop as these guys reflect badly on them as a licensed partner. Avoid. Guessing I'll have to seek recourse from my credit card provider
Pre-ordered something and never received it
I pre-ordered something in February that was supposed to be released in September.
I never got a tracking number. I’ve reached out to them for answers and was told at first that the item was shipped, but stuck in transit. Then I was told later that the item wasn’t shipped, but they’ll get on it as soon as possible. It’s now December and I was just barely given a tracking number and confirmation that it shipped. The only thing they offered as an apology is a 10% discount on their store. I wouldn’t recommend using them to anyone.
Well packaged, though could use some improvements.
Games Workshop and their affiliates take a lot of care packaging their products. So I was devastated that my mail carrier mishandled it, bent it, even with the cardboard and "please do not bend" label on the package. Nothing that some heavy books can fix, although I do suggest that packaging include some better cardboard so that these crazy mail carriers can't fall into the broken window theory.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








