Absolutely dreadful experience. Got sold outdoor lights by this lot which were clearly not suitable for outdoors. As soon as there was rain they started rusting and then one of them exploded and caugh... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Design schön, Lieferung innerhalb von 1 Woche, aber Achtung viel zu überteuerte Billigware !! Vom Design her würde ich 4-5 Sterne geben. Aber Preis/Leistung/Qualität - durch Kratzer und weitere Klein... Vis mer
Lights Tripped the fusebox after just 3 months of fitting. Faulty drivers burned out and company refused to do anything as their policy is 6 months from purchase date. Customer service is rubbish / no... Vis mer
Ich kann nur von diesem Shop warnen, ich habe Wochenlang auf eine Lieferung gewartet dann kam nur ein Teil dann habe ich den Rest storniert dieses Produkt versucht zurückzuschicken warte bis heute noc... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TheLightzey pursues "Beauty, Fun and Love". We firmly believe that: lighting is not only a product for lighting up, but also a work of art that combines aesthetic concepts, fashion elements, and technological achievements. We are always looking for funky, space-aesthetic lighting around the world that provide our customers a more comfortable, efficient and safe living environment.
Kontaktopplysninger
Storbritannia
- lightzey.com
1,4
Dårlig
89 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not seen my item bought, not seen my money back either
Do not buy here! I have never seen a lamp ordered over 6 months ago, it should have been automatically returned because it was a pain to arrange delivery, still have not seen my money.
Do not buy here, pretty sure it is a scam company.
11. juni 2022
Anmeldelse skrevet uten oppfordring
Don’t buy from this company it is a scam
We bought two lights, which eventually arrived but were not as pictured and terrible cheap quality. They are refusing to give us any return information and not answering emails. It is a scam. Do not buy from this company. We are having to try and claim losses through our credit card company.
9. juni 2022
Anmeldelse skrevet uten oppfordring
Sad my light is no longer in stock
Well I ordered the most gorgeous light. However it is apparently no longer available. They sent me an email me to let me know this and they refunded me in full via PayPal within minutes of their email.
I am disappointed that I cannot get the light. But … can not fault the company!
I have seen the same light on beautiful halo.com but it’s considerable more expensive so I’m still upset.
19. februar 2022
Anmeldelse skrevet uten oppfordring
Not received the correct order (from August 2021)
I purchased the "Creative Post-Modern Nordic Living Room Bedroom Aisle Wall Lamp - Type C / Warm White" from Lightzey on 30th August 2021. Around a month later I received a parcel from Lightzey, which was fine and intact, however it was the Type B version of what I ordered.
I tried to contact Lightzey to inform them of the error.
Their live chat function has never been live for me; I received no response to a message sent via their website; their telephone number on their website always goes through to a GiffGaff voicemail; and their Twitter page hasn't been active in years. I contacted Lightzey 23 times by email since 1st November - most emails being ignored (or overlooked as they say). This issue has still not been resolved, I've sent photographs as requested and I still do not have the Type C wall light.
7. februar 2022
Anmeldelse skrevet uten oppfordring
Terrible customer service, basically no replies at all!
Terrible service. It is over 2 months since I have ordered several lights. I am trying to contact customer service but the email is bouncing back. I also tried Whatsapp they have provided, but nothing!!!
14. januar 2022
Anmeldelse skrevet uten oppfordring
Very poor customer service
I bought four pendants lights from Lightzey, I have asked trough several emails to buy the rose ceiling that is shown on the website. I have never received an answer. Very very poor also because I am now obliged to sell my lights as they are no good to me. I just would have liked a honest reply.
13. januar 2022
Anmeldelse skrevet uten oppfordring
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