Once engaged, LettingaProperty was great in resolving my tenant issue - timely and succinct actions to close the request. The only challenge was this took a while to pick up, due to a staffing change... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everything seems to work well. Questions get answered and problems solved without too much fuss. Casey has been my main contact and has been excellent.
I totally recommend giving LettingAProperty.com a chance to manage your rental properties. I moved to them from local agents almost 2 years ago. I was given a dedicated property manager, Casey, who ha... Vis mer
Selskapet har svart
I gave 5 stars simply because of direct experiences with Natalie Deakins Natalie was my main contact after the tenant stops paying his rent, The tenant stops taking my calls Natalie worked hard... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
lettingaproperty.com are an online lettings platform for landlords and tenants in the UK. Established in 2008, lettingaproperty.com help landlords across England, Scotland and Wales let out their properties. Services include advertising on Rightmove and Zoopla, tenant referencing, rent protection, legal support and more.
Kontaktopplysninger
7 Ardent Court, William James Way, Henley-in-Arden, B95 5GF, Warwickshire, Storbritannia
- 03335778888
- comms@lettingaproperty.com
- lettingaproperty.com
4,4
Enestående
698 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 52 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very professional and prompt service
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Bożena,
Thank you for your review. I am glad to hear that you found our service professional and prompt. We always aim to provide a smooth and efficient experience for our clients, and it is great to know this was reflected in your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Casey was great in helping sort out…
Casey was great in helping sort out renting related logistics for me
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Rahul,
Thank you for taking the time to leave a review. I am pleased to hear that Casey was able to assist you with the rental logistics and make the process smoother. We always aim to provide clear and helpful support, and it is great to know this was your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
House in Hampton
Very responsive, professional and problem solving
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Jarosław,
Thank you for your feedback. I am delighted to hear that you found our service responsive, professional, and focused on problem-solving. We always aim to support our clients efficiently and effectively, and it is wonderful to know this was reflected in your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
My experience was great thanks to the…
My experience was great thanks to the diligence, proffesionalism, expertise, empathy and kindness showed by Abigail Morgan. Since the very first phone call she provised acurate and effective advice which made me value your company even more. She looked after my needs from beginning to end od process. It took us less than 3 weeka to rent our house and she was always at our side happy to answer any number of queries.
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Gema,
Thank you so much for taking the time to leave such a thoughtful review. I am delighted to hear that Abigail Morgan was able to provide diligent, professional, and empathetic support throughout the process.
It is wonderful to know that her expertise and guidance helped make renting your house a smooth and quick experience, and that she was always available to answer your queries. We are thrilled that this positive experience has reinforced your confidence in our company.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Letting a Property is a great company
Letting a Property is a great company, everyone is very helpful and efficient and Ryan and James have provided a great service!
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Anna,
Thank you for taking the time to leave your review. I am delighted to hear that you found our team helpful and efficient, and that Ryan and James were able to provide you with a great service.
We really appreciate your kind words and your support.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Excellent Customer Service
Charlotte dealt with the situation of late payments promptly and efficiently keeping me informed at every step.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Nicolette,
Thank you for your feedback. I am pleased to hear that Charlotte was able to handle the late payment situation promptly and efficiently, while keeping you informed throughout.
We always aim to provide clear communication and effective support, and it is wonderful to know this was your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Dream process from application through to tenancy!
We have been able to see the process of our application, through to acceptance and into tenancy right the way through and the transparency has been amazing. Letting A Property have been brilliant (as has our new landlady) and we have never had any issues with getting in touch or with getting fast, helpful responses. Particular names that have stuck out are Casey (Tenancy Manager) and Ryan (I have spoke to him on the phone a few times).
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Han,
Thank you so much for taking the time to share your experience. I am thrilled to hear that the entire process, from application to tenancy, was clear and transparent for you.
It is wonderful to know that Casey and Ryan were able to provide fast, helpful responses and support along the way. We always aim to make the letting process as smooth and stress free as possible, and your feedback is very much appreciated.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Working with lettingapropery
I have worked with lettingaproperty for more than a decade, and they’ve been nothing short of outstanding.
Natalie and Charlotte have managed my property and rental collections throughout that time, and their professionalism, diligence and sheer reliability have been the backbone of a genuinely stress-free experience.
They spot issues early, handle tenants with tact and clarity, and keep me fully informed without ever overloading me. Their financial management is meticulous, their communication is prompt, and their judgment is consistently sound, exactly what you want when you’re trusting someone with your asset and your income stream.
In an industry where service levels can vary wildly, Natalie, Charlotte along with the team have been exceptional year after year. I wouldn’t use anyone else, and I recommend them without hesitation.
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi KVC,
Thank you so much for your incredibly kind and detailed review. We are delighted to hear that our team, and in particular Natalie and Charlotte, have been able to provide consistent, reliable support over such a long period.
It is wonderful to know that our approach to proactive management, clear communication, and careful financial oversight has made your experience stress free and reassuring. Your trust and continued recommendation mean a great deal to all of us.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Exceptional Support and Diligence
I have been facing issues with my tenant not paying rent on time, but Charlotte Clarke has been incredibly helpful. She follows up daily, ensuring the tenant has all the necessary documentation to resolve the issue. Her dedication and support have been invaluable.
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Marco,
Thank you so much for taking the time to share your experience. I am really pleased to hear that Charlotte has been able to support you through what I know can be a stressful situation. She is incredibly dedicated and it is lovely to see her hard work recognised.
We truly appreciate you being with us and if you ever need anything further, please do not hesitate to reach out.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Charlotte has been a big help with a…
Charlotte has been a big help with a difficult tenant situation.
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Sam,
Thank you for sharing your feedback. I am so pleased to hear that Charlotte has been able to support you through a challenging situation. She is always committed to helping our landlords and it is lovely to know her efforts have made a difference.
If you need anything else, please feel free to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Helpful and prompt
Having had utter disaster with a more traditional letting agency, I have found Letting A Property and Charlotte and Casey most helpful in solving problems with my tenants. They also keep me on my toes so that I am sure to act on matters in good time.
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Roger,
Thank you very much for your kind review. I am so pleased to hear that Charlotte and Casey have been able to support you, especially after a difficult experience elsewhere. They both work incredibly hard to ensure our landlords feel informed and supported, so it is lovely to know their efforts have helped things run more smoothly for you.
If there is ever anything more we can do, please do get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great service for good price
Great service for good price, recommended.
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Luca,
Thank you for your kind review. I am really pleased to hear that you are happy with the service and feel we offer good value. Your recommendation means a great deal to us.
If we can help with anything in the future, please feel free to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
I've been using lettingaproperty for…
I've been using lettingaproperty for many years and always found them to be helpful and professional. Recently I have had a number of interactions with Charlotte who has been particularly helpful with the rent collection service.
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Robert,
Thank you for taking the time to leave such a lovely review. It is wonderful to hear that you have been with us for many years and have consistently found the team helpful and professional. I am especially pleased that Charlotte has been able to support you recently with the rent collection service. She takes great pride in looking after our landlords, so your kind words will mean a lot to her.
If there is anything more we can assist with, please do not hesitate to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great experience
We had a great experience finding a rental through lettingaproperty. Very professional and communicative, timely replies and a very clear and simple process from start to finish. Relocating can be stressful but our letting coordinator Ryan made this aspect of moving feel easy. The app has also been very easy to use.
14. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi there,
Thank you so much for sharing your experience. I am delighted to hear that you found the process smooth and straightforward, especially during the stress of relocating. Ryan will be so pleased to know his support made things easier for you, and it is great to hear that you have found the app helpful too.
If you need anything as you settle in, please feel free to get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Great service from LettingAProperty - Casey and Ryan
Great service from LettingAProperty — especially Casey and Ryan! They guided me smoothly and efficiently through the entire rental process, making things quick and hassle-free for both me and my tenant. Thank you
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi M S,
Thank you for your lovely review. I am so pleased to hear that Casey and Ryan were able to guide you smoothly through the rental process. They both work very hard to make everything as straightforward as possible, so it is wonderful to know their support made things hassle free for you and your tenant.
If you ever need anything further, please do get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
The application went on good
The application went on good
it a nice house and the landlord has made
someone to paint. Everything is okay and the ones which are not okay the landlord has asked someone to fix them. Everything else is fine. we really like the house.
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Diana,
Thank you for taking the time to share your experience. I am so pleased to hear that the application process went well and that you are happy with the house. It is great to know the landlord has been proactive in getting things painted and arranging for the small issues to be fixed.
I am delighted that you are settling in and enjoying your new home. If you need anything at all, we are always here to help.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Casey has effectively helped me in…
Casey has effectively helped me in negotiating my lease from a fixed term to a rolling contract. It was problem free and quick. Casey was efficient, understanding and always friendly.
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Livia,
Thank you for your lovely review. I am so pleased to hear that Casey was able to help you move from a fixed term to a rolling contract smoothly and without any issues. She is always efficient and understanding, so it is wonderful to see her friendly support recognised.
If you ever need anything further, please do get in touch.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
Poor communication and management
I found this agency efficient when it came to finding and onboarding tenants, but their communication and property management were very disappointing. I had to chase them up several times, which was frustrating.
The final issue was with bathroom work arranged through one of their partners which was never resolved despite repeated assurances from Ethan, who was handling my query, I never received any proper follow-up, and the matter remained unresolved before my contract ended.
Unfortunately, based on a disappointing experience, I wouldn’t recommend this agency.
29. august 2025
Anmeldelse skrevet uten oppfordring
Great job
I just wanted to thanks Abigail Morgan for all your help throughout the process of finding a tenant for my property. I really appreciate your professionalism, efficiency, and support in making everything run so smoothly.
It’s been a pleasure working with you, and I’m very happy with the outcome. Thanks again for your excellent service!
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Karyna,
Thank you so much for your kind words. I’m delighted to hear that Abigail provided such great support throughout your letting journey and that everything went smoothly. It’s wonderful to know you’re happy with the outcome and the service you received. I’ll be sure to share your feedback with Abigail – she’ll be so pleased to hear it.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
The staffs of this company are very…
The staffs of this company are very helpful in giving constructive advice, very polite and efficient, very professional and great team work. They also have great communication skills which makes you feel relax and welcome to talk about any issues you may have.
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra LettingaProperty.com
Hi Povi,
Thank you for your lovely review. I’m so pleased to hear that our team made you feel comfortable and supported throughout your experience with us. We always aim to provide helpful advice and clear communication, so it’s great to know this came through. Your kind words mean a lot to all of us here.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
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