Kineon Labs Anmeldelser 583

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ordered a MOVE+ with "5–8 day" shipping. It didn't ship. After I followed up, Kineon told me there was a delay and offered two options in writing: wait for the next batch plus a $50 refund, or canc... Vis mer

Vurdert til 5 av 5 stjerner

Situation: I ordered a move+ a few days prior to a sale. I reached out to customer support to see if I could get my purchase adjusted to matched the lower price sale price. I also had a few qu... Vis mer

Vurdert til 5 av 5 stjerner

I've been using their product for my headaches which typically stem from my neck - I've used it for a while now and I've seen a big difference! I typically sit for long hours for work and my neck woul... Vis mer

Vurdert til 5 av 5 stjerner

Intense nerve pain before my shoulder replacement was a given, yet the recovery and reduction of inflammation was significant. Post surgery application is more noticeable as pain is not the focal... Vis mer

Informasjon om virksomheten

  1. Produsent av medisinsk teknologi
  2. Produsent av medisinsk utstyr

Skrevet av virksomheten

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home. Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us. We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.' Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

583 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 18 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I've been using the Kineon Move+ for my chronic shoulder pain, and the results have been incredible. Within a few weeks of consistent use, I noticed an 85 to 90% reduction in pain, making everyday activities and workouts much more comfortable. What impressed me most is how easy it is to use and how effectively it helps reduce inflammation and soreness without relying on medication. It's been a game-changer for my recovery and overall quality of life.

5. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was having an issue with my unit so I…

I was having an issue with my unit so I reached out to the company through an email asking for help. I got a response back right away with solutions and suggestions that help resolve the problem. Customer service was outstanding and they continue to follow up to ensure that there are no longer any issues. My experience was exceptional.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Surprisingly Good

I've started noticing a reduction in pain and discomfort since incorporating the move+ into my routine. The device is very easy to use, and the build quality feels durable and well-made.

The strap looks and feels good and it's easy to adjust to hit the joint. Although maybe they need to redesign it so it doesn't dangle when it's configured in its shortest configuration.

Thanks Kineon for this wonderful device. I also appreciate that the website includes ways on how to use the device for other joints.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Move+ is 5-Star; Kineon Customer Service is AWFUL!

UPDATE: Someone from the team responded to this negative review, but no one from Kineon has attempted to contact me about this review even though they have my order number, phone number, email address, full name, and mailing address in my email communications. By the way, there were 28 email communications just for one order.

The Move+ is an amazing product, and I'd recommend it to anyone dealing with injury recovery. Their customer service, however, couldn't be worse. It has taken me weeks to get a very basic issue resolved, and they're either using a terrible bot or a human being with no ability to access message history. Order the product and pray you don't need their help.

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Kineon Labs

Svar fra Kineon Labs

Hi ValR, we appreciate your feedback and we're so sorry about the negative experience with communicating with the team! Although we're happy that you're pleased with your device, we'd love to turn this experience around!


We've requested your contact details so we could get in touch and assist you further. Looking forward to your reply!

Kind regards,
Kineon Customer Support Team

Vurdert til 1 av 5 stjerner

Scam.

Scam.
They keep stalling so I can’t get a refund now and they refuse to send the product. I should have purchased from a reputable company instead. Most of their positive reviews are fake.

12. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Buyer beware if using Flex to pay; slow communication

Unfortunately communication with the company is quite slow so resolving my issue has been unnecessarily time-consuming. In addition, although they offer payment through Flex with a promised Letter of Medical Necessity for my FSA provider, they refused to provide that, saying the product was auto-substantiated. Unfortunately not for my provider so now I'm struggling to get a refund before my card gets turned off.

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Ducting & Dodging Real Communication After They get Your Money

I am a medical professional and wanted to purchase the item for my son who is an electrician. I sent information discussing the item I wanted to order which was the plus with the laser. Ordered Feb 12th I believe. I got a response back Immediately prior to the sale, expressing that I had some further questions and I did NOT want to continue doing this incessant texting as it feels like they DID NOT REALLY WANT TO SPEAK TO CUSTOMERS. The so- called CEO FORTEST responded and stated “ we of course had no problems speaking with you” I was given some kind of code that I saw on one of their advertisements and my assistant ordered the wrong device, well it did NOT include the laser. They had my order number, my name, my son’s name and address where it would be shipped to and I NEVER heard ANYMORE from them once they got the money. I texted many times, called the absentee phone number they list and at this point they seem to care less!! They got the money and I haven’t heard another word from them about my order. NOT A WORD TO TRY TO FIX THE ISSUE!! I REGRET I EVEN DEALT WITH THEM!! As a medical professional , I don’t think they give a care, AND THEY HAVE THE AUDACITY TO CONTINUE SENDING OUT SOLICITATIONS FOR PURCHASE!!!

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad product and suspect Business practices

One of the modules lost its ability to stay charged for more than a few minutes. Rather than replacing it, the company asked my to buy the new one and offered me a rebate of half only if I placed a good review. Then after I bought it from the company site directly they told me it would only honor it if I posted a review on Amazon which is impossible without the Amazon account. They tried to get me to write a fake review and then didn’t honor
Their word. The company’s product isn’t great and their business pracices are suspect.

3. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kineon delivers

Kineon delivers! They have been both responsive, and responsible. Effective red light therapy is not cheap, your search should include reputable companies that standby their product and deliver results. So many red light therapy manufacturers are in other countries and are difficult to deal with, this is not the case with Kineon. I highly recommend.

14. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor design, batteries won't hold charge

I purchased a Kineon Move + for over £400 and when I fully charge the batteries and leave the unit unused for for I few days all 3 red light units fully discharge. This is very poor given you can leave a mobile phone fully charged and unused for days and see minimal loss of charge. I haven't noticed any benefit from using the 3 red lights. This device is a terrible design and way over priced.

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've been using the kineon move + for…

I've been using the kineon move + for almoat 2 years now.
It has helped me manage my infraspinatus tendonosis..I got prp treatment on the shoulders and used the move + before and after and consistently till date. I've also got friends to purchase one as I beleive it has played a big part in helping me continue my boxing training.
The key is consistency which the kineon team encourage in all their communiques.
Quality product , effective and the customer service tean have been brilliant in all my engagements too

20. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Broken.

I used the product with great results for a year and a half. I can no longer use the product because one of the light holders broke. Replacements are not available, although the company says they are and they will send. They won't send. I regret purchasing from Kineon and will never do so again.

2. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding product with great product support

Have been using this company's product for nearly a year now and it really does work and has significantly improved my health and it gets used every morning on a daily basis, It's a professional quality product that you can use yourself and up to this date there's nothing else on the market that comes anywhere near close,
As with any completely new concept /product there can be a few small issues but Kineon are easy to contact and always get you sorted and I can't wait for their new red light therapy product to become available.

17. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent support

I have had a so-so experience with using the Move+ for a sore knee but better results with various aches and pains and skin problems.
When a problem developed with one of the modules, the support team were exceptionally helpful and quick to act.
A replacement was offered when the module was thought to be faulty and a it is now on its way.

27. mai 2025
Anmeldelse skrevet uten oppfordring

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