Kineon Labs Anmeldelser 578

TrustScore 4.5 av 5

4,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've been using their product for my headaches which typically stem from my neck - I've used it for a while now and I've seen a big difference! I typically sit for long hours for work and my neck woul... Vis mer

Vurdert til 5 av 5 stjerner

Intense nerve pain before my shoulder replacement was a given, yet the recovery and reduction of inflammation was significant. Post surgery application is more noticeable as pain is not the focal... Vis mer

Vurdert til 1 av 5 stjerner

I have had significant problems with this company. I ordered the device on June 1st and paid an additional fee for expedited delivery by June 4th. It is now June 15th and the item has not been shipped... Vis mer

Vurdert til 5 av 5 stjerner

Kineon was very responsive to my requests and persistent in obtaining my reply, which is a nice change for a company. They were more than willing to do everything they could to help me out, and I thin... Vis mer

Informasjon om virksomheten

  1. Produsent av medisinsk teknologi
  2. Produsent av medisinsk utstyr

Skrevet av virksomheten

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home. Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us. We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.' Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

578 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 20 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

★★★★★ Great product that keeps…

★★★★★ Great product that keeps improving

I’ve been using the Kineon MOVE+ for some time, and it has become an important part of my recovery routine. I’ve noticed meaningful benefits, and it’s one of the few wellness devices that I’ve continued to use consistently.

What stands out even more than the product is that Kineon appears to genuinely listen to customer feedback and continues to improve the user experience. Seeing the company iterate on its design and refine the accessories gives me confidence that they’re focused on building the best product possible rather than standing still.

Any company can release a product, but it’s much harder to continually improve it and support customers along the way. That commitment is why I feel comfortable recommending Kineon.

Overall, I’ve had a very positive experience and look forward to seeing how the product continues to evolve.

25. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Customer Support!

Amazing Customer Support!
"Mariella from Kineon was incredibly helpful and fast to respond! She went above and beyond to make sure my issue was resolved quickly and kept me updated every step of the way. Truly excellent customer service!

26. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Intense nerve pain before my shoulder…

Intense nerve pain before my shoulder replacement was a given, yet the recovery and reduction of inflammation was significant.
Post surgery application is more noticeable as pain is not the focal point and my PT measurements of progress are impressive!
The biggest kudos go to Mariella for the genuine care and concern of my condition and super quick replacement of one of the parts! She went way beyond the customer service I had looked for. Great products and supported by great folks!
Tim

15. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Experience

The customer service is stellar, and Mariella has to be the best customer service representative in the entire universe. Professional, knowledgeable, cordial, and she followed through with everything she promised. What a wonderful experience with a company who really cares.

23. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic experience from start to…

Fantastic experience from start to finish! The team was incredibly friendly, professional, and took the time to clearly explain and demonstrate the device.

The Kineon Move+ has become a go-to tool for our family, helping with joint discomfort, sports injuries, and everyday aches and pains. We've seen great results and use it regularly to stay active and moving comfortably. Highly recommended!

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Kineon stepped up

After some back and forth Kineon stepped up and addressed all my issues

21. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Kineon Labs

Svar fra Kineon Labs

Hi Kent,

Please accept our sincere apologies for the frustration this has caused you, and for any lack of communication you've experienced. We always aim to provide a seamless delivery process, and we are truly sorry that we fell short of your expectations.

Could you please provide your order number or the email address associated with your purchase? or email us these information on hello@kineon.io.

The moment we have that information, I will personally look into our fulfillment system to check the exact status of your shipment and find out what went wrong with the carrier. We want to get this sorted out for you as quickly as possible.

Thank you for your patience, Kent, and we look forward to hearing back from you so we can make this right.

Vurdert til 5 av 5 stjerner

I've been using their product for my…

I've been using their product for my headaches which typically stem from my neck - I've used it for a while now and I've seen a big difference! I typically sit for long hours for work and my neck would get really stiff, this has for sure changed my morning routine!

1. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Noel was wonderful.

Noel was quick, kind, and quite helpful. Couldn’t ask for better service for a fantastic product. I use my Move+ for lots of things and it is a wonderful tool for recovery and normal wear and tear. Highly recommend Kineon!

19. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Kineon was very responsive to my…

Kineon was very responsive to my requests and persistent in obtaining my reply, which is a nice change for a company. They were more than willing to do everything they could to help me out, and I think they are a solid company that is worthwhile doing business with. Their laser lights are superior to most cold lasers on the consumer market.

19. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve been very happy with the Kineon…

I’ve been very happy with the Kineon products and see a real recovery benefit. When one module on a unit started to malfunction, they were very responsive and did everything possible to address the issue when though the warranty period had passed quite a while ago.

18. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Improving knee pain

I have been using the Kineon Move on my knees for several months and I definitely notice a difference. I use it twice a day for 15 minutes on each knee. The pain in my knees has gone away and the mobility is improving.

18. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The device was out of stock for several…

The device was out of stock for several weeks after ordering. However, Noel and some of her colleagues were excellent about proactively communicating the status. I was in a different country when it was time to ship it from the country where I live (and where I was when I place the original order) and the customer service representatives coordinated shipping to a completely different place and were more than fair about the shipping costs. They also answered quickly and with good detail about how to carry the device back to my home country. Impressive!

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I just ordered the Move+ from Kineon…

I just ordered the Move+ from Kineon and I’m really looking forward to receiving it and giving it a try. I’ll be sure to post another review once I’ve had a chance to use it.

I must say that their customer service has been outstanding. They have been extremely responsive and took the time to answer all of my questions and address a few concerns I had. A special thank you to Noel, who helped me today. He was incredibly helpful, patient, and professional, and made the whole experience a pleasure.

I wish more companies provided the same level of customer care as Kineon. It’s refreshing to see a company that truly values its customers.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We were recommended the Kineon Move…

We were recommended the Kineon Move plus by a friend and we were not disappointed. I use it every day for my back to help with inflammation due to arthritis and generally getting older. When I went to use it the other day one of the straps broke. I contacted the company and was immediately taken care of. Customer service through them is top-notch. I highly recommend this product.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Possibly the greatest customer support…

Possibly the greatest customer support I have been working with. The product itself is really good, but what stood out to me even more is that the customer support team was extremely well-versed in the product, its use, and best practices, which really inspired me to write this review. I would highly recommend!

10. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Cannot recommend enough

I have been using Kineon for more than a year. Bought it for my knee pain that was caused by a skiing accident. I thought I was ready for surgery at the time, but the device actually removed all of my pain and made me be able to do sports again. A measurable difference was felt after just 10 days of use, uncomparably more effective than the physical therapies I have had before that(it also didn't take an hour of my time every day, and it is cheaper looking that the PT in my country for 10 days costs like 50% of the device and has little to no benefits).
After the knee was fixed, I used it for multiple other pains and smaller injuries, it helped with every single one. Also shared it with 3 of my friends, all of us felt better after using it twice a day for 15 minutes.
All in all, I think this product is a technological breakthrough, I love that you can tie it around the pain area and do stuff around the house, isn't really a chore if you incorporate it into your daily routine. I could't stand driving to physical therapies and loosing an hour of my life there before that.

17. juni 2026
Anmeldelse skrevet uten oppfordring

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