Kenco Anmeldelser 

I have been using Kenco for years and now it doesn't taste very nice I'm so disappointed going to have to find a new coffee

Buyer of Kenco Rich since first production.
Noticed that the packaging had changed, back to the old format, which I understand when trying to combat rising costs. I could forgive the fact that, although the price has not changed, there is less weight in the jar. However, I cannot forgive the product is now awful, no different from any other cheap instant coffee.
We consume a lot of coffee in my household and I have consistently been the number 1 buyer of Kenco Rich at my chosen supermarket. I purchased 4 jars in the new format and when using for the first time, first thing is the smell is different, the taste is awful, there is a lot of sludge in the bottom of the mug and it leaves a horrid taste in the mouth. We threw it away and I've taken the other 3 jars to work.
We are now trying other brands to find a replacement. It is such a shame that you now put profits over quality.

I have been buying Kenco Smooth for years because I like a straightforward, smooth instant coffee. I recently discovered that the formulation has changed to include roast and ground coffee. I find the resulting sediment extremely unpleasant, leaving a gritty/scummy residue in the bottom of the cup. I appreciate that this is a deliberate change rather than a quality-control issue, but I wanted to let you know that it has lost a long-standing customer as a result.

As a purchaser of this product for at least 15 years I am
appalled that the "new" version is such very poor quality. It tastes horrible, does not properly dissolve and to reduce the weight of coffee per jar just adds insult to injury.
Reverse this change or lose a customer forever.

The coffee leaves a powder taste in your mouth stains the cups and if wanted ground coffee would buy ground

I’ve been enjoying Kenco Rich instant coffee for many years but what on earth have they done to it? I purchased my first jar of the new reduced size jar (not impressed with that!) and not only is the taste nasty, there’s a horrible rim of scum around the top of the mug, and a pile of sludge at the bottom where the powder hasn’t dissolved. It’s really unpleasant. They’ve ruined a good product and I will be switching to another brand with immediate effect.

Wow another product destroyed by those idiots in charge.
Literally drink 6+ cups every day but no more! Shame I bought 2 jars before realising the crap they’d put in the jar 🤢

From 5 * to 2*. You're only getting the 2* because it still has caffeine and an easy to dispose of bag. If I wanted brown sludge at the end of my cup I wouldn't be buying instant. I want to finish my at home coffee with a nice warm feeling in my freshly caffeinated tummy, not end on something I want to spit out. It's horrible, please stop messing about.

The new blend of decaffeinated coffee in the jar with the red lid is the worst I have tasted .
I will not be buying again.

Absolutely disgusted with this new Kenco smooth, I've drank this coffee for over 10 years, with this new recipe the taste have gone downhill and well the black sludge is just awful. I’m a migraine sufferer and off the old recipe I never had a migraine and after 1 day on this new recipe the migraines have started again. And the fact the they have taken 10g off a 200g jar and still charging the same price it disgusting. Whoever did the taste test on this coffee should be sacked they can’t have very good taste buds. Everyone should boycott this coffee until the old recipe is back. That fact they changed the product and not make the customer aware is a disgrace. Why change a product that works well, I won’t be buying this product again. Every customer should be refunded for this fake coffee. M&S classic is very close to Kenco smooth, time to go to M&S,

Although reducing the size of the jars without reducing the cost is disappointing, the quality and taste of Kenco Smooth is unpleasant, I haven’t enjoyed a cup of coffee since opening the new jar. It tastes bitter and the residue on top of the coffee is off putting as well as being left with sludge at the bottom of the cup.
I will not be purchasing Kenco Smooth again, I will find a residue and sludge free alternative brand.

Really Rich - more like Really Rough!
What has happened to the Kenco Rich Roast coffee.
Have been buying it for years and of late have found that the recipe is totally yuk! This was a premium coffee brand and it now has a cheap, bitter aftertaste which is really unpleasant.
There is now a horrid sludge at the bottom of the cup, the coffee has horrible globules of in undissolved coffee and the smell of the coffee is horrid.
Please Kenco bring back our original Rich Roast. I will be looking to buy a different coffee brand as this is undrinkable.

Drank kenco for years. Really enjoy. Recently purchased new shaped jar and taste was awful then had refill pack which was lovely. Must be old recipe. Now all refills are new recipe and I don't like taste. I will be looking for new coffee to buy. Just A shame everythings about profit and not customers experience
Price up quality down. Sounds like recipe to a disaster.

We thought the milk was off. We wondered if the kettle needed de-scaling. But no – it was the revolting new recipe! What a disgraceful let-down. After drinking Kenco Rich daily for 30+ years, we can’t understand how they could have ruined such a great product. Who on earth did the taste testing – it is completely disgusting and undrinkable. As others have said, it also leaves a slimy brown residue in the mug. Very sorry to say that after all these years we will never buy Kenco again, unless they quickly correct this massively stupid decision.

Absolutely hate the change, it was my favourite coffee and as a family we were consuming a few jars a month.
Now we won't be buying it.
People should start taking it back to the shops.

I have been drinking Kenco for years and this new recipe taste absolutely lovely... that is if you like drinking muddy bitter puddle water... when they see there sales plummet someone will be looking for a new job... bad move I will never trust kenco again pure disgusting... tesco gold coffee not brilliant but would love to know any alternatives

Whatever you did to it, it's disgusting.
It tastes very cheap.

The new jars of kenco rich I can cope with the shrinking jar, but not the new recipe it tastes bitter and strong and leaves a horrible black sediment at the bottom of the mug,not as nice as the old recipe please change it back ive used it for over twenty years but won't buy anymore until you go back to the old recipe

What has happened to Kenco coffee ?
We always buy Kenco Blue Rich but horrible sediment at the bottom of the cup. Sadly will be changing brand.

Taste is very Bland also residue in bottom of mug not very impressed as before change no complaints