Japan Wireless Anmeldelser 646

I go to Japan every year to visit family. I always get my wifi from Japan Wireless and have never had an issue and the device works great! From the time I pick it up until I drop it off in the mailbox. Super easy and convenient!!

Everything went perfect! It was all well explained - where to get it, how to use, how to return it. And it worked perfectly in Kyoto and Tojyo. 100% recommend!

Rented a pocket wifi from the Narita airport in Tokyo. Also included the translator as part of the rental. The translator was not able to understand and translate a majority of my phrases and vice versa. The pocket WiFi worked well sometimes and slow in other instances. The battery was used up quickly and the additional battery pack that was provided did not work well (more than likely old and dead even after an overnight charge)

Collected portable WiFi from Terminal 3 in Haneda airport Tokyo, easy to collect and connect up.
My family and l used it for 21 days, virtually 24-7, both for maps and browsing, great connectivity both then driving East Coast to West, and while travelling south from Tokyo to Hiroshima.
Can't recommend highly enough.
Bonuses was relatively low hire cost, only slight problem that could arise would be if and when your group split up and move away from wifi, l found the range was around 20 to 30 metres apart.
Worked well between hotel rooms on same floor.
Will definitely use again, great bit of kit. Also had a separate battery power pack, never needed it as the charge in wifi lasted dawn to late at night. But handy for our personal phones.

I have used Japan Wireless 3 times now. The first two times the price was cheaper and the service was immaculate, never had connection issues and the batteries were good.

On this last occasion, it was absolutely appalling. Connection was poor nearly everyday, the battery life was very poor, and to make matters worse, the WiFi completely stopped working on the final day leaving us without WiFi trying to get to the airport.

I wouldn’t recommend to anyone after the last experience!

This is the second time I've used Japan wireless and would definitely use again.
I chose the wireless WiFi because its so simple to use and can connect multiple devices to it at one time making it perfect not only for me but for anyone travelling with me too.
It's as simple as turning it on and connecting any devices just like any other router.
Picking it up from the airport and returning it at the airport post box makes it a breeze aswell.
100% recommended!

My router was fully charged, but kept powering off as soon as I would power on. This created a very frustrating experience for my 6 days in Japan. I ended up buying an eSIM for much much cheaper. I told customer support about my experience, but was offered no credit or refund, just an apology and the device would be tested before it was redistributed again.

The WiFi hotspot from Japan Wireless kept our family connected for our entire trip. Charge easily lasted all day and we used it a ton… Google Maps for directions, ChatGPT for advice and connections. Pick up and drop off were super easy! Everything worked perfectly for our group of 4 with iPhones and tablets going all the time.

This is my 4th time using Japan wireless portable Wi-Fi. The experience has always been great. The Wi-Fi is fast. The pick-up and drop off process is easy. I would continue to use for my future travels!

If we exclude some subway and highly remote areas, I've had internet evreywere!

Would definitely recommend this service. Smooth pick up at airport. Instructions given in pack very clear. We remained well connected to WiFi throughout our stay. Would need charging daily and would last at least 12hours. My only issue was the power bank provided though full charges wouldn’t work. We had to use our portable power banks to charge the wireless device when running low.

It was very easy to pick up and return the Japan Wireless device! Every instruction was clear and helpful. I picked it up at Haneda Airport and returned it there as well.

I really liked the device. There was a power bank included in the bag, but I never needed to use it because the battery life of the Wi-Fi device was excellent. It easily lasted almost an entire day.

We never had any issues with the connection. The internet speed was great, and we connected 2–3 devices at the same time without any problems. Sometimes we used only one device to save battery, but even then the battery life was impressive.

If you are traveling in Japan with two or more people, I would definitely recommend renting one and using it wisely throughout your trip.

Thank you for providing such a reliable and convenient service!

Second time and never failed to keep me connected in Japan. Used it practically the whole day and only had to charge it at the end of the day. Wifi’s strong and the process of picking up and the returning the unit was efficient. Totally recommend it to everyone!

We used a discount coupon from someone else that used them before and was highly recommended when we visited Japan for 2 weeks. We Booked ahead and pick up was smooth! There were three of us using it and it worked well! We only noticed drops when in the double basements of shops since the main cities have shopping underground with train stations. Battery came charged and must be charged every night. We completely avoided using our travel cellular with roaming which is costly $25-45/day. Just in case, one of us had eSIM via Saily as back up ($20) We only used less than 2GB out of 5GB eSIM. They provide the return envelope to Mail at red Drop box at our terminal before entering security gates. Upon returning, we received a confirmation email. Arigato!

Really best and trustworthy product. Just book it without any hesitations.

Japan Wireless was a perfect companion to our family vacation in Tokyo for 12 days. Wi-Fi connection was very good. Easy pick-up at a Japan Post Office & return at a post office box at Haneda. Very reasonably price. We will definitely rent a device from them again in our next trip.

Very convenient to use. Rental price is very reasonable. Sometimes the signal is not stable but you can choose to switch between different service providers. The router sometimes gets hot during use especially when the weather is hot and you have been walking on the street for a while. A power bank is provided. but once fully charged, the router is enough to use for about 12 hours continuously. The data is unlimited to use on unlimited devices for family to share. The only thing needs to be alerted is the way to charge the box. You need to keep it turned on while charging! Otherwise it won’t get charged at all.

Very easy pickup. Connecting was straightforward and I like that I was able to connect multiple devices. I did quite a bit of exploring in Japan and the battery lasted with constant use for 12+ hours. Straightforward return instructions. There are readily available Japan Post mailboxes at both Narita and Haneda airports in Tokyo for return. I appreciate that Japan Wireless provided all the necessary supplies, like charging cable and box as well as a backup battery pack. Return label is also included. I would recommend this experience!

Pick up was super easy, I just walked up to the counter and gave them my passport. Internet was very fast and rarely ever dropped. Battery life was good too and even if you needed a charge they provided a small power bank. Drop off was super easy, just pack everything into the provided postal envelope and drop it off at a red post box. I used the one inside the NRT airport. Overall, I highly recommend this service and would use it again myself

Honestly I was better off using a hotspot with one of the e-sim providers. The equipment provided often seemed to just the off even though it was fully charged and overall the connectivity was spotty. Would not rent again especially given the ease of the esim.