ICEPURE Anmeldelser 312

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Updated on 4-16-26: I ordered the under-counter ice maker. While I was concerned when I could not get the tracking number to work and could not find a phone number to call them, Icepure answered... Vis mer

Vurdert til 5 av 5 stjerner

Phenomenal filter. I connected it a bit differently than it's "intended" for in that I simply run the filtered water to a small faucet added to my sink and two refrigerators. It's rated for 5 years/4... Vis mer

Vurdert til 5 av 5 stjerner

Great reliable easy to use product! Love how it lets you know when filters need changing. And changing filters are a snap to install! No more hiring someone to change them out!

Vurdert til 3 av 5 stjerner

Any other equivalent ice maker was twice the price of the IcePure and this unit produces double the ice capacity of our old undercounter machine. It is more noisy and the ice comes out in large squar... Vis mer

Informasjon om virksomheten

  1. Vannfilterleverandør
  2. Vannrensing

Skrevet av virksomheten

Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps. With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

312 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 92 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I would order from this company again

I would order from this company again. I purchased from the Ice Pure filters website. The filter keys I ordered from my Samsung water filter arrived exactly as ordered within 7-10 days. I placed the same order twice. I contacted them by email, and was able to return one of the orders, and received a full credit card credit within a few weeks.

I would order from this company again.

27. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Works well but loud and no shut off

The icemaker works well and makes good ice. It is a bit disappointing that you cannot flip a switch to stop the icemaking but keep the existing ice from melting. I had to rig a piece inside of it to make that work. Otherwise, it is constantly running and is too loud for residential use.

20. februar 2026
Vurdert til 1 av 5 stjerner

The product didn’t work so I packaged…

The product didn’t work so I packaged it up along with my invoice and all necessary paperwork, including proof of purchase I I paid eight dollars to ship it back and waited for my $16 credit back to my account and never received it. It’s been over a month. Not good business in my opinion.

9. februar 2026
Logoen til ICEPURE

Svar fra ICEPURE

We’re very sorry for the frustration this has caused. We didn’t receive prior contact regarding this return, which is why the refund wasn’t processed. Our customer service team has now been notified and will reach out to you directly to review the return details and resolve the refund as soon as possible. Please rest assured we’ll work with you to get this sorted out.

Vurdert til 1 av 5 stjerner

Did not work

I was very hopeful that this product will fix the filter alignment, it did not! We followed the instructions and the filter head did not turn at all. I would not recommend.

12. januar 2026
Logoen til ICEPURE

Svar fra ICEPURE

We’re very sorry to hear about your experience and apologize for the inconvenience. Our customer service team has been notified and will contact you directly to help resolve this issue. Please keep an eye on your email, and feel free to reach out if you need anything in the meantime.

Vurdert til 5 av 5 stjerner

FANTASTIC CUSTOMER SERVICE !

FANTASTIC CUSTOMER SERVICE !
I was shipped 2 instead of 3 frig filters. Someone had obviously pinched the third one. Emailed customer service, and they gave me several options.
Additional filters were sent, received, and I am a very happy customer who will continue to order again in the future! Wonderful company !

9. februar 2026
Vurdert til 3 av 5 stjerner

I had a hard time communicating with…

I had a hard time communicating with them. It took much longer to receive my filters than it said it would on the site.

9. februar 2026
Logoen til ICEPURE

Svar fra ICEPURE

We’re sorry for the inconvenience and frustration this caused. We appreciate your feedback and are working to improve our communication and delivery experience. Thank you for your patience.

Vurdert til 1 av 5 stjerner
Logoen til ICEPURE

Svar fra ICEPURE

We’re very sorry to hear about your experience and apologize for the inconvenience. Our customer service team has been notified and will contact you directly to help resolve this issue. Please keep an eye on your email, and feel free to reach out if you need anything in the meantime.

Vurdert til 3 av 5 stjerner

I am on my third filter in one year

I am on my third filter in one year. I have well water and the icepure filter clogs within 4 months. We have a prefilter before our water goes to our water softener and we also have a rust remover tank with our water softener. The filter doesnt last no where near as long as advertised.

12. januar 2026
Logoen til ICEPURE

Svar fra ICEPURE

We’re sorry for the frustration this has caused. Filter lifespan can vary significantly depending on water quality—well water with higher sediment or iron levels can cause filters to clog faster than average. Even with prefiltration, conditions can differ from household to household. We appreciate your feedback and will share it with our product team. If you’d like, our support team can also help recommend a more suitable filtration setup for your water conditions.

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