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Express Water Anmeldelser 1 016

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TrustScore 4 av 5

4,1

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have bought hundreds of these systems with ZERO support from you company and when i have product issues no help ever! Nobody ever calls me back and Zero help, i cant believe this company will not he... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I have had my RO elite Water quick connect for a few years now and testing the water comes out good but when I re-order my filters for a quick connect video, Water Express does not have the installati... Vis mer

Vurdert til 5 av 5 stjerner

The diaphragm of the original tank of our water filtration system ruptured (not sure if it was me or a factory issue) and we were getting water through the Shrader valve when trying to pressurize. Th... Vis mer

Vurdert til 5 av 5 stjerner

The company was easy to work with and when I had ordered filters direct the first time, I didn't receive my first time order discount. I sent a reply about not receiving my discount, and they returne... Vis mer

Informasjon om virksomheten

  1. Vannrensing
  2. Oppussingsforretning
  3. Vannfilterleverandør

Om Express Water

Skrevet av virksomheten

When you turn on a tap, you expect clean water, not a cocktail of contaminants like Chromium-6, which has been found in tap water across all 50 states.

Express Water is a leading provider of innovative water treatment solutions dedicated to ensuring clean and safe water for residential and commercial use. Our commitment to excellence and customer satisfaction drives us to offer a wide range of high-quality water filtration and purification systems that effectively remove impurities, contaminants, and pollutants, including PFAS (also known as microplastics or 'forever chemicals'), while preserving essential minerals and maintaining water's natural taste.

Our key offerings include:

Advanced Water Filtration Systems: We specialize in the design, manufacturing, and distribution of comprehensive water filtration systems. These systems utilize advanced technologies such as activated carbon and reverse osmosis, proven to reduce contaminants like chlorine, sediment, heavy metals, bacteria, and PFAS.

Exceptional Quality: We prioritize product quality and reliability. Our filtration systems are crafted using premium components, durable materials, and state-of-the-art manufacturing processes. Rigorous quality control measures ensure that each unit meets the highest industry standards.

Easy Installation and Maintenance: Express Water takes pride in providing user-friendly systems that are easy to install and maintain. Clear instructions and intuitive designs make the installation process hassle-free. Additionally, our filters have long-lasting cartridges, and we offer convenient replacement services and customer support.

Outstanding Customer Service: We value our customers and strive to deliver exceptional service. Our knowledgeable and friendly team is ready to assist with inquiries, technical support, and product recommendations, ensuring a positive customer experience from start to finish.

At Express Water, our mission is to make clean and healthy water accessible to everyone. By combining cutting-edge technology, reliable products, and excellent customer service, we are committed to being a trusted partner in the journey towards superior water quality.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

Har svart på 94 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

I have bought hundreds of these systems…

I have bought hundreds of these systems with ZERO support from you company and when i have product issues no help ever! Nobody ever calls me back and Zero help, i cant believe this company will not help its customers especially when i am selling and installing so many systems. Time to change products for our customers. Yor 3 stage filters used top be really good but the quality went to garbage and i cant have that for out customers anymore. Very sad and disappointed because i used ti really like your products

24. mars 2026
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Svar fra Express Water

Dear Valued Customer,

We sincerely apologize for the frustration and disappointment you’ve experienced. We truly value your long-standing support and the many systems you’ve purchased and installed. We understand how important product quality and reliable support are for you and your customers.

Please be assured that we have reached out to you directly to provide assistance and resolve the issues you’ve encountered. Our team is committed to supporting you and ensuring you receive the help you need.

Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Best regards,
Expresswater

Vurdert til 5 av 5 stjerner

The company was easy to work with and…

The company was easy to work with and when I had ordered filters direct the first time, I didn't receive my first time order discount. I sent a reply about not receiving my discount, and they returned my discount.
They are an honest company and I believe them to be trusted and have integrity. I appreciate this!

23. mars 2026
Vurdert til 4 av 5 stjerner

RO quick connect elite system

I have had my RO elite Water quick connect for a few years now and testing the water comes out good but when I re-order my filters for a quick connect video, Water Express does not have the installation video for the quick connect replacement filters it just shows one installation for the bigger filters. I hope when I connect these, it works correctly. And I note that these filters last longer than a year for one person. And as I continue to check with my digital water checking system, it continues to be still good to drink comparing to our tapwater in my house. Good product.

23. mars 2026
Vurdert til 3 av 5 stjerner

Wonderful Product... With Some Gripes

The product itself is truly wonderful. I'm so happy to finally have truly clean, delicious water. But I'm not without a few gripes. Setup instructions were self-contradicting at times. This made setup kind of a pain. Also, I was unable to buy a backup filter kit for the product I ordered due to none in stock. That's a concern. These filters have a life span and if inventory is not available when that lifespan is up, it's frustrating and may mean I can't use the product (which, I should point out, is medically necessary). I don't want to have to visit your site daily to try to make sure I always have backups on hand.

20. mars 2026
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Svar fra Express Water

Dear Joey,

Thank you for sharing your feedback with us, and we sincerely apologize for the difficulties you experienced with the setup instructions and the frustration around filter availability. We truly value your input and want to make sure you feel supported.

We’ve sent you a separate email to assist you directly with your concerns about the filter replacement kits and to provide guidance on ensuring you always have backups available. Our team will work with you to make sure you have what you need, especially since clean water is medically necessary for you.

We appreciate your patience and understanding, and we’re committed to improving both our instructions and inventory availability so your experience is smoother moving forward.

Best regards,
EXPRESSWATER

Vurdert til 5 av 5 stjerner

It Does the Job.

The diaphragm of the original tank of our water filtration system ruptured (not sure if it was me or a factory issue) and we were getting water through the Shrader valve when trying to pressurize. The tank we bought worked out just fine and it came pre-presurized to about 6.5psi so it was good to go right out of the box.

24. mars 2026

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