Heartmadeofgold Anmeldelser 

They lure you in to use promo code then don't accept returns on their jewelry that is not worth more than a dollar. Company that operates like that basically means only one thing- scam.

I enjoy the earrings and the customer service was excellent.

The very best!!! I have several lovely pieces from Heart Made of Gold! The customer service is stellar.

I purchased a good amount of rings from this company. A few of them tarnished and faded very quickly. When I asked about the warranty, I was told to send pictures so I did.. when they saw the pictures they said it was from my own wearing chair and use now not all the rings tarnished just some- and I wear them all the same. I believe these rings were defective and instead of trying to come to a solution, the company blocked me, and told me I was just looking for free rings before the one year very limited warranty is up be mindful their warranty required you to pay for new rings which I was willing to do. There are much better companies with better warranties shop around. Their version of waterproof and every day where is not the same as other companies their quality is very cheap.

All of the jewelry is absolutely stunning! Everything is holding up to wear so far. I will definitely be a repeat customer!

The order was shipped fast and everything arrived just as described and has held up well in the nearly year since my purchase- still looks new!

I inadvertedly order the same item twice just before Christmas. I called the store & they graciously accepted it back after the holidays.

Great customer service, very helpful with a size exchange. Beautiful jewelry

Lovely gold filled pieces, wise alternative to 14k.

Beautiful product, and fast delivery!

Both products I've bought have been as advertised. Great quality and price, all my pieces from them have lasted forever with minimal wear. I wear them constantly, get them wet, etc. and they have upheld with only a little brilliance lost

The necklace I ordered was perfect! Exactly as pictured. Delicate and well-made. I love it!

In trying to return a pair of earrings that I bought through etsy from them, I went through a process that took over a month with the seller trying to fight tooth and nail against simply giving me my money back for a product that was genuinely painful to wear. When I told them this, they replied several times that they'd never had this issue before with their customers, well, guess what? Everyone is not the same. I had an issue, and I shouldn't have to stretch out my earlobe to make these earrings work. They tried to charge me shipping for an exchange by making me purchase the item a second time until I realized that I did not receive a full refund for the "exchange" and then had to argue just to get an actual full refund on something that was meant to be an equal exchange. Every measure they took read like penny pinching and greed.

They do not care about the customer, and they proved that by aggressively arguing with me and "well actuallying" me at every turn. Demanding that I take several images of my measurements of their earrings and saying I was doing it wrong when the findings didn't fit the result they wanted. They made me feel like I was crazy for wanting a refund for wearing jewelry that was painful to put in. They made me feel like I was stupid and didn't understand how to take measurements or how basic math works (they told me 1.26 is 1.2 rounded up).

I've never experienced such bitter customer service in my life. If you buy from them, I hope you get what you want because if you don't, dealing with them will literally take years off your life. The earrings are pretty, but I would rather burn my money than buy anything from them again.

I own a few different pieces from Heart Made of Gold. I recently received a pair of earrings for Christmas. After traveling, the clasp would not stay shut. I sent a message to customer service via the website asking if I could exchange the pair for a new set and received a response in less than 15 minutes. Sometimes you send in a web form and you expect to hear nothing, but I was thrilled to get a message back and with a solution that fixed the earrings without having to get a new pair. It's lower end on cost and longevity, sure, but it sure sparkles and looks pretty. Jewelry deserves to be worn!

Items ship very quickly and are packaged nicely. I have purchased two necklaces and have received a ring as a gift. All 3 pieces look and feel more expensive than other pieces I have received from other companies. The items also look just like they are depicted on the website. I plan on purchasing additional pieces in the future.

Not diamonds. The company has several pieces with “shiny” stones. Some product descriptions simply say “stones.” Some say “cubic zirconia.” SOME literally say “diamonds.” Multiple times. I ordered two such necklaces, on sale, assuming the diamonds would be very tiny but ok with that. When the package arrived, I realized the stones were way too big to be authentic diamonds. I checked with the company and was told they were cz’s. NOWHERE in the description did it say that. Pointing that out, I said I would like to initialize a return. I was told that since they were on sale, the best they could do was to offer store credit. And then the representative said, “for that price you thought they were real diamonds?” Pretty snarky, and not good customer relations to say the least. Plus, I believe this is false representation. I ended our conversation. And I did not do the store credit. I’d rather chalk it up to a loss than do further business with them.

Please do not purchase from this company. Their jewelry is cheap, doesn't last, tarnishes... and then their customer service is horrible and offers NO assistance.

Quality product. I purchased a two pack a of earrings for myself and a friend. We both love them. I wear them everyday and even leave them in when I sleep and shower.