Hand on Heart Jewellery (UK) Anmeldelser 

108
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’m loving my necklace. It’s a beautiful colour and has brought me real comfort after loosing my son. The whole process of having it made was straightforward and thoughtfully handled. I would thorou... Vis mer

Vurdert til 5 av 5 stjerner

Great customer service, professional but kind at same time. Nothing was too much for them when it came to changes and they checked all good before proceeding when unsure if changes were right.

Vurdert til 2 av 5 stjerner

Really wish I’d looked at trust pilot prior to ordering… I did do my research in the form of ordering brochures from every memorial jewellery company I was interested in, and absolutely fell in lo... Vis mer

Vurdert til 1 av 5 stjerner

On reading previous reviews,I too, ended up with dull and tarnished necklaces. I bought one for myself and my two daughters after losing my mum, their grandmother, just over a year ago. They look... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

108 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 30 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(108)

26 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Please take notice,don't order with…

Please take notice,don't order with this company they made a mistake on a ring ,you can not afford to make mistakes on precious ashes,they also made another one without even getting authorisation.
There attitude was very appalling,even the MD wouldn't speak to me only by email,never trust a company that has no contact telephone number.

23. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a beautiful and kind company this…

What a beautiful and kind company this is. I ordered two of the rectangular cremation pendants, and they are absolutely stunning. One of the pieces didn’t come out as planned, so they made me another free of charge and sent me all three along with the remaining ashes, and every piece is truly stunning. Customer service were extremely gentle and kind, and always quick to respond. I cannot recommend this company highly enough. Thank you so much xxx

17. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

100% recommend

The website, communication when emailed, ease of order and the beauty of the order made this a really smooth journey and something I can treasure forever. Thank you

25. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A memory you can wear.

After 14 years of love and affection my beautiful chihuahua Zina died suddenly. Hand on Heart used some of her ashes to form a beautiful azure crystal substance which they used as the gemstone infill of a silver ring. The result is an outstanding piece of jewellery which i am proud to own and wear.

19. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service.

Wonderful company. I ordered a silver memorial locket in memory of my son. It is beautiful and the engraving is done so expertly. It has given me great comfort. Thank you.

4. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always have my mum with me .

After struggling with the passing of my mother 12 years ago. My friend suggested that I get a piece of jewellery that I could keep mum by my heart . I can't thank you all for the beautiful piece I received today plus a big thank you to Donna for making me cry happy tears the necklace is beautiful.

2. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great experience

i received my necklace package and it was absolutely beautiful, i can’t thank you guys enough it feels like i always have a piece of my mum with me. And the packaging was immaculately done and great servicing. i would recommend hand on heart jewellery to everyone. thankyou xx

29. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Such a Happy Bunny

This company have been absolutely fantastic to use, professional & compassionate throughout my order. My mum recently passed away & has/Is a great loss to me but having this beautiful necklace with her near to my heart forever is a great comfort. They provide an absolute great service & care throughout. Thank you to Hand on Heart.xxx

6. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Communication brilliant

After us taking a LOT longer than the turn around time and with the mail deliveries been delayed. Promptly got an email saying it would be ready for January. We Missed delivery today so we need to collect. Communication 10/10

13. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Company

Ordered 2 of the cremation ashes necklace for my mother in law & sister in law following the sudden passing of my father in law and the service and support through the ordering process has been amazing. The necklaces are absolutely stunning & absolutely beautiful they will be loved and cherished by both when they receive them a Christmas

26. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered the silver beaded bracelet…

I ordered the silver beaded bracelet with personalised hand writing and it is beautiful. Charlotte was extremely helpful from start to finish.
I will definitely order from them again cannot recommend enough.

15. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My lovely fingerprint necklace to…

My lovely fingerprint necklace to remember my mum. I changed my mind several times on design etc but they stuck with me until i had the piece i wanted. Excellent customer service. I would definitely shop here again. Thank you

6. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service and quality products

My son ordered a ring for himself and the teardrop necklace for me after our dear kitty had passed.
The service was excellent from start to finish and the products are such good quality. My son and I are over the moon with them. I would highly recommend.

20. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing

Amazing! Products are of a high quality, and the customer support are extremely helpful. Would definitely recommend and use again.

9. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My dad is still walking with us x

Having recently lost my dad, I wasn’t ready to let him go. My daughter and I looked after my dad for many years, and me, for several years before my daughter was born. I had 2 pieces made, a ring for me and matching pendant for my daughter. We are absolutely thrilled with our pieces, and still feel we have my dad walking with us.
Thank you Hand on Heart

22. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Thieves is the only word.

A few years ago I ordered an item and due to personal circumstances needed to cancel it but they don’t offer that but said I could change it. Time
Went by and I asked to have something else and the print kit never arrived. Then I went through some serious health problems and needed major surgery and so forgot about it. Then my brother sadly passed away aged 17 and so further made me forget. I saw one of their adverts on Facebook and reached out to them to be told that as it’s so long they won’t honour my order. Or refund.
Not once was I told they have a 12 week time frame and you lose your money if you don’t complete in that time. Since then they have blocked me on social media and refused to communicate with me.
£100 lost and zero compassion.

4. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ashes cufflinks - highly recommend

Just received ashes cufflinks . I’m
Extremely happy so thought I would write a review . Communication was spot , they kept me in the loop all the way through the process with time sales . Would highly recommend .

12. mars 2022
Anmeldelse skrevet uten oppfordring

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