I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2... Vis mer
Selskapet har svart
Although tracking wasn't working properly, when I contacted Funem they were quick to get back to me with the update. It arrived and I am happy with the product.
Selskapet har svart
Hi! What matters to me MORE than fast shipping, is how well goods are package; Funemstudio excelled (I've had equipment from other suppliers that shipped fast, but hastily packed; damage was the o... Vis mer
Selskapet har svart
Funem Studio delivered an extra large loom kit and several beautiful skeins of colorful cotton slub in very little time after my order was placed. I laughed out loud at the box which read "Weave me up... Vis mer
Selskapet har svart
Fūnem (Latin) rope, cord, line. Welcome to our weaving community! We inspire and supports a community of talented fiber artists, while encouraging the less expert among us to discover and enjoy the pleasures of textures and colors. Fūnem Studio is founded in 2015 by fashion designer Jantine van Peski to share her love for textiles, craftsmanship and her passion for weaving. Many years of creating textile objects provided her with in-depth knowledge of different materials and crafting supplies which resulted in a high quality collection of tools, yarns and wool. We make weaving accessible to everyone, while providing community experts with a consistent variety of the highest quality materials and kits to allow them to continue to grow. Offering you modern compositions and designs while encouraging the practice of an ancestral technique is our daily challenge. Creative expression is a proven way to improve mental health and an escape from the quick pace of life. We ensure that our products are of the highest quality so that you enjoy them for a long time while offering the best weaving experience. Our small team handle every order with love and care from our studio in Belgium to bring joy and inspiration to weavers all over the world.
Nederland
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I ordered two kits that included digital instructions and I never got either one.
Il manquait un article à ma commande. Le service client a répondu en moins de 24h et m’a renvoyé l’article manquant.
le produit est bien , ma vraie déception est de voir que c'est un métier à tisser fabriqué en chine alors que votre présentation laissait entendre qu'il s'agisssait d'un produit fabriqué en Belgique
Cela fait depuis le 24 novembre que j'ai mentionné ne pas avoir reçu mes tutoriels (en pdf) et toujours rien ne bouge. C'est frustrant!
Et pourtant, le matériel à l'air de bonne qualité... Mais je ne sais rien faire avec.
L'articolo è arrivato in perfette condizioni.
Curato nei minimi particolari, risulta essere resistente e facilmente montabile.
Entièrement satisfaite de cette commande. Tout est parfait, le délai et le matériel qui est de très bonne facture☺️! À consommer sans modération! Le choix est incroyable👍. Merci 🙏
The product is of good quality and the delivery was quick.
I ordered a loom tutorial set and only received the yarn for the tutorial and nothing else. I have emailed the company three times to fix the mistake but have not gotten any replies. I hope they reach out soon to send me the other items as I was looking forward to using them.
Super easy to navigate website and super fast shipping. Looms are beautiful 😍
Le métier à tisser est conforme à mes attentes sauf que je n'ai pas reçu le pdf d'instructions soit disant inclus dans ma commande et que je n'ai eu aucun retour à mon mail de réclamation. De plus cette commande est arrivée si tardivement que j'ai bien cru qu'elle n'arriverait jamais.
Articles de qualité et conformes à la publicité qui en est faite👌👍
Great experience, ordered it to the Middle East, arrived via FedEx. Nice quality loom and a cute bag. Customer service assisted me with a mixup I made with the order address. They were very helpful and quick to respond.
Les produits sont toujours très beaux mais les délais de préparation sont très longs. Lors de mes deux dernières commandes, plus de 10 jours pour préparer mes colis. Je n’en ai pas commandé tant que cela. Les 2 fois j’ai du écrire au service clients pour qu’enfin on m’expédie ma commande… Ils s’excusent en disant qu’à cause de leur opération promotionnelle, ils ont eu beaucoup de commandes.
De plus cette dernière commande je l’ai reçue dans un carton, les pelotes direct dedans et posées à côté 5 grandes feuilles de papier de soie… pas de soin… Au moins je pourrai réutiliser ces feuilles pour emballer moi même mes créations… Dommage, j’aime beaucoup ce qu’ils font…
Service clients à revoir.
Excellent customer service and great loom. Thanks.
Shipping to canada was fast. Love my Loom!
I bought the 10” loom and it’s a well-made little loom. It came with assembly instructions and I downloaded the pdf for the helpful weaving info. I live in Colorado (USA) and was impressed with how quickly it arrived. I like how easily it can be disassembled and stored or carried in the cloth bag. Can’t wait to start weaving!! Definitely recommend this company to weavers (or those interested in starting).
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.