I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2... Vis mer
Selskapet har svart
Although tracking wasn't working properly, when I contacted Funem they were quick to get back to me with the update. It arrived and I am happy with the product.
Selskapet har svart
Hi! What matters to me MORE than fast shipping, is how well goods are package; Funemstudio excelled (I've had equipment from other suppliers that shipped fast, but hastily packed; damage was the o... Vis mer
Selskapet har svart
Funem Studio delivered an extra large loom kit and several beautiful skeins of colorful cotton slub in very little time after my order was placed. I laughed out loud at the box which read "Weave me up... Vis mer
Selskapet har svart
Fūnem (Latin) rope, cord, line. Welcome to our weaving community! We inspire and supports a community of talented fiber artists, while encouraging the less expert among us to discover and enjoy the pleasures of textures and colors. Fūnem Studio is founded in 2015 by fashion designer Jantine van Peski to share her love for textiles, craftsmanship and her passion for weaving. Many years of creating textile objects provided her with in-depth knowledge of different materials and crafting supplies which resulted in a high quality collection of tools, yarns and wool. We make weaving accessible to everyone, while providing community experts with a consistent variety of the highest quality materials and kits to allow them to continue to grow. Offering you modern compositions and designs while encouraging the practice of an ancestral technique is our daily challenge. Creative expression is a proven way to improve mental health and an escape from the quick pace of life. We ensure that our products are of the highest quality so that you enjoy them for a long time while offering the best weaving experience. Our small team handle every order with love and care from our studio in Belgium to bring joy and inspiration to weavers all over the world.
Nederland
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My order arrived very quickly, unfortunately the instructions for the two kits were missing. I emailed (yesterday) when I discovered they were missing and I was hoping to hear today. As yet no response but hopefully it will arrive soon.
j'espère avec ce joli cadre à tisser donner l'envie à ma petite-fille de tisser de belles oeuvres. merci pour la prompte réception de ma commande.
I received the materials for the macramé clutch and tote bag very quickly - but no instructions! However a quick email and the following day I had them - just a glitch - it happens!
My order arrived quickly and upon opening the package, I noticed that the two yarns were the same color instead of two different shades -- supposed to be a contrast between the two fibers. The project was purchased for the COASTER SET in the Sunset color theme. Also, it states very clearly that the item INCLUDES THE DIRECTIONS FOR MAKING THE COASTERS, but it only provided instructions for general weaving -- not the coasters. I have written 4 times and included a photo to show the colors of the fiber were identical rather than contrast as shown, and all I get back is an AUTOMTED RESPONSE that my e-mail was received and is being reviewed. I do have a phone number for FUNEM, but it is an international call which is quite costly so I don't want to call. I would just like these two issues, which I believe are VERY correctible, to be taken care of. The customer service used to be very responsive and now it's just AUTOMATED REPLIES that don't address the problem. I have also asked for a return label as, since, I am not getting a response from Funem customer service to straighten this out, I will return this purchase. I am so disappointed that something simple could turn in to this. What happened to your great Customer Service? I just want instructions for the coaster set and another color for the second fiber.
Helene
Meine Fragen als Anfängerin und zum Produkt wurden sehr zügig beantwortet, die Lieferung erfolgte super schnell. Der Webrahmen ist einfach klasse, die Qualität toll! Herzlichen Dank! Ich freue mich schon auf die nächste Bestellung.
Their looms are extraordinary, and their fiber is exquisite! They ship so quickly and everything arrives in perfect condition. I have purchased quite a few times and will continue to do so!!

Svar fra funemstudio.com
Livraison rapide. Très bonne qualité de fibres et métiers à tisser. J'adore leur sélection de couleurs ! Je recommande !
Toujours très contente de mes achats.
Super qualité, couleurs conformes aux images.
Envoi rapide joliment présenté.
Un vrai plaisir de recevoir sa commande. Merci.
Just as lovely in person as in the picture! The products arrived on time, well packaged and are just as described. The company sent an email to check that the product had arrived.
I couldn't be more pleased and will be ordering more fiber very soon.
This studio has the quickest shipping. I don't even know how they do it but I appreciate it. Great selection and I have loved all the product I have ordered with this large order and one previously. I definitely will shop here again and again.
Matériel au top , et commande reçue rapidement. Merci à l’équipe
Bonjour j'ai commandé le "Tutorial Circular Project Kit - Abendrot - Funem x Orchad Weaves" qui est censé être envoyé en Français... Je n'ai reçu que la version anglaise, j'ai redemandé gentiment la version commandée, mais j'attends toujours depuis plus de 2 mois que l'on me fasse parvenir la bonne version comme promise ! J'attends RAPIDEMENT un retour positif de leur part, je suis très déçue du service client, malgré plusieurs autres relances... je n'ai aucune réponse du vendeur ! Aussi je ne peux pas faire le tutoriel car il n'est pas dans ma langue, la qualité des matières et l'originalité du projet sont bien là, aussi c'est dommage de ne pas être au rendez vous et d'honoré ce qui est marqué dans le site : TUTORIEL EN FRANCAIS ! ....et surtout DE NE PAS REPONDRE aux demandes LEGITIMES du client,ce qui est la moindre des choses ! Valérie Aubry
Colis reçu très rapidement, contenu conforme. Bon matériel bien conçu!!
Funem Studio always ships super quick to the States and it's always lovingly packed. The Merino wool is some of the best-large quantity for price and super soft, with a wide range of colors. Always love Funem's selection!
Excellent communication and prompt delivery. I cannot fault the service.
Products carefully and thoughtfully packaged with a personal ‘thank you’ note.
It’s a very nicely made loom and, goodness, did it ever arrive quickly in Southern California. The rotating heddle needs some sanding but that’s okay. I’ve wanted a loom this size for ages. The top and bottom beams are crafted so the warp is very secure — there should be clear photos of this asset, bc it makes this loom far superior to similar looking looms.
Living in Canada and ordering internationally I was amazed at how quickly my order came. The product colours are just as lovely as seen in the website and the dowel is of good quality. I can’t wait to start my weaving project. I will definitely order from Funem again!
Amazing experience. Everything worked out well, since ordering, product trajectory /information and delivering. The whole process was quite simple, practical and fast. This is what we want when shopping online. Definitely will be ordering again! Thank you so much!!
Lovely items, fast delivery to the UK and a nice website to navigate
This was my first time ordering from Funemstudio. I purchased the XL weaving kit and a bunch of yarn/fibers. Im thrilled to learn how to weave! This company shipped my products super fast and the quality of the products are great! I haven’t opened the XL weaving kit yet but I’m sure it’s just as great quality as the yarn! I’m very pleased and will definitely order again! Thank you!!
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.