Vandaag heb ik mijn nieuwe 7M Reedin Supermodel ontvangen, helemaal blij. Mijn quiver is nu compleet. Zoals gewoonlijk van Kitemana, snel geleverd en voor een fijne prijs. Top service!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Aile destockage neuve jamais utilisée. Dès la troisième session, une première valve du système One-Pump a cédé. Malgré une réparation sous garantie, quatre autres valves ont ensuite lâché les unes apr... Vis mer
Selskapet har svart
Their customer services are a league of their own.. excellent, responsive, and mostly important fair .., I had an issue with a kite i bought more than 2 years ago, but it was clear to b Cabrinha manuf... Vis mer
Geweldige webshop qua gebruiksvriendelijk en aanbod. Verder super snelle reacties op emails en Whatsapp. Dit is veel beter geregeld dan bij de kite/watersport winkels van "de oude stempel". Hun focus... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Kitemana – world’s biggest premium online kiteboardshop. We have been supplying only the best kite gear and great deals to over 50.000 kitesurf lovers around the world. Contact our passionate kitesurf experts for personal advice on your kite gear!
Kontaktopplysninger
Keyserswey 67, 2201CX, Noordwijk ZH, Nederland
- +31-71-4081154
- info@kitemana.com
- kitemana.com
4,5
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Vandaag heb ik mijn nieuwe 7M Reedin…
Vandaag heb ik mijn nieuwe 7M Reedin Supermodel ontvangen, helemaal blij. Mijn quiver is nu compleet.
Zoals gewoonlijk van Kitemana, snel geleverd en voor een fijne prijs. Top service!
23. juli 2026
Anmeldelse skrevet uten oppfordring
Wat een vriendelijk en fijn personeel…
Wat een vriendelijk en fijn personeel met goede adviezen wat ik nou wel en niet moet aanschaffen. 5 sterren!
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kitemana KiteShop
Bedankt voor je review
Gr
Team Kitemana
Aile destockage neuve jamais utilisée défaillante
Aile destockage neuve jamais utilisée. Dès la troisième session, une première valve du système One-Pump a cédé. Malgré une réparation sous garantie, quatre autres valves ont ensuite lâché les unes après les autres en seulement quelques utilisations (au final 4 depuis mon achat si je compte que celles ou j'ai fait une session complète sans problème). Un réparateur indépendant a constaté que les composants type valves semblaient desséchés et devenus cassants, probablement en raison de mauvaises conditions de stockage avant la vente. Au total, cinq valves ont présenté une défaillance (pour l'instant).Il aurait du être détecté lors du retour en garantie (comme l'a constaté un professionnel au premier coup d'oeil), par souci d'économie la réparation à été faite au strict minimum pour tenir jusqu'à la fin de la garantie. Qui voudrait acheter mème en promotion une aile qui est inutilisable? Si vous le connaissez envoyez le chez Kite Mana il va être servi.
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kitemana KiteShop
Hi Anthony,
Thank you for your review.
We would like to clarify a few points for future readers. The kite you purchased was a 2019 second-hand kite, bought more than a year ago. For all our demo and second-hand kites, we provide a 3-month warranty.
When you reported the first valve issue within that warranty period, we repaired the kite free of charge under warranty. We were happy to do so.
The issues you are now describing occurred more than a year after your purchase and well outside the warranty period. Unfortunately, we cannot reimburse repairs or offer warranty coverage for damage that occurs after extended use beyond the agreed warranty period.
We understand this is disappointing and regret that we cannot offer a different solution, but our handling of this case has been in line with the warranty conditions that applied to your purchase.
Kind regards,
Team Kitemana
Lately has been going downhill
Lately has been going downhill. Failed deliveries, super obnoxious reps, limited choice. There are better alternatives.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kitemana KiteShop
Thank you for your feedback. We're sorry to hear that you've had a disappointing experience with us.
We would like to understand what happened. If you're willing to share more details, please contact us at info@kitemana.com
We'll be happy to look into the issue and see how we can help.
Kind regards,
Team Kitemana
Their customer services are a league of…
Their customer services are a league of their own.. excellent, responsive, and mostly important fair .., I had an issue with a kite i bought more than 2 years ago, but it was clear to b Cabrinha manufacturing issue , so they offered to recieve the kite and fix it or send a new valve ,, very helpful as usual .. thank you Tom
28. mai 2026
Anmeldelse skrevet uten oppfordring
Communication as it should be
Communication as it should be! Great experience in chatting with this team. Clear messages, very rapid response, always kind. Made a nice deal on a set and received within 20h of payment (to Belgium). Would give 6 stars if that was possible.
23. mai 2026
Anmeldelse skrevet uten oppfordring
Een wetsuit van Brunotti besteld
Een wetsuit van Brunotti besteld. Super mooi product voor een geweldig prijsje en ook nog eens met bloed spoed bezorgt. Ik weet waar ik de volgende keer moet zijn!
19. mai 2026
Anmeldelse skrevet uten oppfordring
114 euros goods 60 euros handling fee
I bought an helmet costing 114 euros, it took forever to deliver and moreover I had to pay a total for 60 euros (custom and handling) because of their legalized robbery UPS partner.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kitemana KiteShop
We’re sorry to hear that you were unhappy with the extra import costs. Unfortunately, customs charges, VAT, and UPS handling/brokerage fees for Switzerland are decided by the local authorities and UPS, so we cannot control these costs.
We would also like to clarify that the extra charge was not €60, but 37.25 CHF, mainly made up of UPS brokerage fees and government charges.
We also want to mention that the delivery took longer because the first delivery attempt was missed while nobody was available to receive the package.
We completely understand that these extra costs can be frustrating, but we do feel it’s a bit unfair to receive a 1-star review for charges that are outside of our control.
Gr,
Team Kitemana
It is rare to find a shop where the…
It is rare to find a shop where the people truly care about their customers and are passionate about what they do. You can really feel the experience and dedication behind every piece of advice.
The Kitemana Team helped me out all the way. They are in touch always, they advise, recommend the right model, agree the discounts and ship fast. They were with me while I had a problem with the customs, they did a lot of steps towards me as a support.
Thank you, guys, a lot from the bottom of my heart!
30. mars 2026
Anmeldelse skrevet uten oppfordring
Sehr zu empfehlen..
Ich kann den Shop sehr empfehlen...
Top Kundenservice, sehr freundlich, schnell und es wird auf alle Fragen eingegangen. Artikel werden umgehend geliefert - auch express wenns sein muss! Würde jederzeit wieder bei Kitemana bestellen!
30. august 2025
Anmeldelse skrevet uten oppfordring
Ordered second time and as always great…
Ordered second time and as always great service and fast delivery!
9. april 2026
Anmeldelse skrevet uten oppfordring
Very kindly and the shipping very fast!
The experience was great. Very fast!
6. april 2026
Anmeldelse skrevet uten oppfordring
Wir können Kitemana nur wärmstens…
Wir können Kitemana nur wärmstens Weiterempfehlen!!!
Wir haben die Mystic Roam Glove bestellt in S und XXL Die passen (wie in der Beschreibung abgemessen) Super. Daumen hoch .
Und der Versand war Ultra-schnell ;o)
Wir sind sehr begeistert und werden definitiv ein(e) Wiederholungstäter(in) werden.
Von mir / uns 10 Sterne Wert.
11. april 2026
Anmeldelse skrevet uten oppfordring
Great customer service
Great customer service! Delivery service is excellent! Great range of products at a reasonable price
1. mars 2026
Anmeldelse skrevet uten oppfordring
1998163 rebeldlab demo 10M
increíble trato por el personal de kitemana, hice una devolución de la cometa rebel dlab 10M para comprar la sls nueva en 10M y resulta que se vendió , sin coste me volvieron a enviar la que pedí anteriormente , les moleste mucho pero muy buen trato, sin duda para repetir .
10. februar 2026
Anmeldelse skrevet uten oppfordring
Great choice of product, great price and amzing delivery
Great choice of product, great price and such an amazing delivery: I get the box form Netherlands to Australia quicker and cheaper than I would get it form one side of Australia to the other
29. januar 2026
Anmeldelse skrevet uten oppfordring
Kitemana, un buon negozio
Prezzi onesti, risposte e consegna rapida della merce.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Servicio excelente
Servicio excelente
En kitemana grandes profesionales
Buenos precios!
14. januar 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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