funemstudio.com Anmeldelser 

468
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Although tracking wasn't working properly, when I contacted Funem they were quick to get back to me with the update. It arrived and I am happy with the product.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Hi! What matters to me MORE than fast shipping, is how well goods are package; Funemstudio excelled (I've had equipment from other suppliers that shipped fast, but hastily packed; damage was the o... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Funem Studio delivered an extra large loom kit and several beautiful skeins of colorful cotton slub in very little time after my order was placed. I laughed out loud at the box which read "Weave me up... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gjør-det-selv-butikk
  2. Garnbutikk

Skrevet av virksomheten

Fūnem (Latin) rope, cord, line. Welcome to our weaving community! We inspire and supports a community of talented fiber artists, while encouraging the less expert among us to discover and enjoy the pleasures of textures and colors. Fūnem Studio is founded in 2015 by fashion designer Jantine van Peski to share her love for textiles, craftsmanship and her passion for weaving. Many years of creating textile objects provided her with in-depth knowledge of different materials and crafting supplies which resulted in a high quality collection of tools, yarns and wool. We make weaving accessible to everyone, while providing community experts with a consistent variety of the highest quality materials and kits to allow them to continue to grow. Offering you modern compositions and designs while encouraging the practice of an ancestral technique is our daily challenge. Creative expression is a proven way to improve mental health and an escape from the quick pace of life. We ensure that our products are of the highest quality so that you enjoy them for a long time while offering the best weaving experience. Our small team handle every order with love and care from our studio in Belgium to bring joy and inspiration to weavers all over the world.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

468 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(468)

34 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Contente du colis

Contente du colis , réception rapide. Les tons sont très bien mais je n’ai pas encore commencé. Belle soirée

30. januar 2024
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Svar fra funemstudio.com

Merci beaucoup pour vos mots. Nous vous encourageons à démarrer votre projet. Hâte de connaître le résultat final.

Vurdert til 5 av 5 stjerner

I love this shop

I love this shop. It’s always such good quality. I’m sure that I will make more purchases in the future

25. januar 2024
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Svar fra funemstudio.com

Thank you so much! We hope you shop with us again soon.

Vurdert til 4 av 5 stjerner

J'ai ete decue de recevoir une offre de…

J'ai ete decue de recevoir une offre de remise apres avoir passe ma commande..

25. januar 2024
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Svar fra funemstudio.com

Merci pour ton commentaire! Nous lançons des promotions en temps opportun. Nous vous invitons à en profiter lors de votre prochaine commande.

Vurdert til 5 av 5 stjerner

Beautiful yarn

Beautiful yarn! Quick shipping, order was correctly filled and the colors were beautiful.

3. januar 2024
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Svar fra funemstudio.com

Thank you for your kind words. We can't wait for you to share your creations with us!

Vurdert til 3 av 5 stjerner

Dowels with FunemStudio printed on them

Although the shop is nice and I never had an issue with delivery (I have a loom, bought kits, etc), I was a bit disappointed in my recent purchase of roughly 6-7 dowels. Half of them arrived with the name "Funem Studio" printed on them. It was not like that in the past and I didn't see any mention of this on the stie when making the purchase. I would have not bought if I had known. Especially on the cedar and beechwood, which are so clear the black print is terribly ugly. I don't need publicity when making a cute gift for my friends or to hang in my living room.

4. januar 2024
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Svar fra funemstudio.com

Thank you very much for your comment. We are sorry for the inconvenience caused and we will work on the product description so that there is no confusion. We are going to work so that in the future they do not come with a logo.
Meanwhile if you do not want the Funem Studio logo to be seen, you can try rotating the dowel so that the smooth part is in front.
Thank you so much and apologize again!

Vurdert til 2 av 5 stjerner

Missing tutorial instructions

I received my order for 2 tutorials for a placemat and dish towels and one is missing the tutorial instructions completely and the other the link to the video doesn't work. I have sent multiple messages for help with no response. The materials are lovely and I received the supplies quickly but I can't start without the instructions.

3. januar 2024
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Svar fra funemstudio.com

We are very sorry that your experience was not good. We hope that our Customer Service team solved these errors and you were able to enjoy your tutorials. Thank you for your comment, we will take it into account and it helps us to improve

Vurdert til 1 av 5 stjerner

Items missing from order

Items missing from order. Contacted company, but as yet have received no response.

2. januar 2024
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Svar fra funemstudio.com

We are very sorry that your experience was not good. We hope that our Customer Service team solved these errors and you were able to enjoy your order.

Vurdert til 2 av 5 stjerner

Tutoriel manquant et pas de réponse

J’ai commandé un kit d’essuie-mains avec tutoriel mais je n’ai jamais reçu le tutoriel malgré 2 courriels envoyés chez funem.
Aussi, le peigne, l’aiguille et les pinces devraient être inclus avec le métier à tisser qui est déjà très cher!

22. desember 2023
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Svar fra funemstudio.com

Salut! Nous sommes désolés pour la gêne occasionnée et espérons que l'équipe du service client résoudra ce problème rapidement.
Quant au kit, il est conçu pour que tout le monde puisse l'acquérir, qu'il ait le matériel ou non...et en fonction du prix varie. Merci pour ton commentaire

Vurdert til 2 av 5 stjerner

Happy with My Loom

While I am happy with the loom, I am a disappointed with the condition of the delivery, the box was very damaged and looks like it had never been properly sealed. There was yarn just thrown in with the loom for the kits. As the box was unsealed I had to verify via the website that all parts were actually included in the package. I was also disappointed that there were no instructions on how to begin using the loom as I am a beginner. I looked on YouTube to find out how to start. While I am sure I will get use out of the loom and the kits, I did not find this to be the best option for me.

28. desember 2023
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Svar fra funemstudio.com

Hello! Thanks for your comment. We apologize for the inconvenience caused. We make sure to pack all our orders so that they reach you in perfect condition. We are going to discuss this issue with the transportation company so that it does not happen again.

As for the instructions, we have different tutorials for beginners, which can be purchased without having to purchase the loom (you already have it)

Thank you so much. All the best

Vurdert til 5 av 5 stjerner

Weaving loom kit

The variety of loom kits was good. Shipping was prompt and reasonable.

28. desember 2023
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Svar fra funemstudio.com

Thank you for your kind words. We can't wait for you to share your creations with us!

Vurdert til 1 av 5 stjerner

No answers

Made an order of 140€ TWO MONTHS AGO and there is things missing.
I send email, i contacted them via their website, i contacted them via Instagram (someone replied to me there to tell me that they will send me what’s missing a month ago) but still nothing. I guess you’re just very lucky if you have everything you ordered bc it’s litteraly impossible to have news from them :)))

9. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not received

I ordered a kit 3 weeks ago, and have not received it despite the website advertising a 2-5 days delivery.
I reached out to customer service who replied they were overwhelmed by all the Black Friday sales and their warehouse was delayed. However no information on when to expect delivery, and still no warming of extended delivery delays on the website. I was counting on my new loom to handmade some Christmas gifts and have no idea if it will make it in time or even make it at all.

27. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

commande incomplète du tutoriel…

J’ai bien reçu ma commande du tutoriel coaster painted sky textiles c’est a dire les fils uniquement alors que dans la description du tutoriel il est indiqué qu’il y a des explications et schémas. Elles ne sont pas dans le colis, ni en lien internet. J’ai envoyé plusieurs messages d’alerte mais n’ai recu aucune réponse. C’est vraiment décevant

27. november 2023

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