Fredrick Edwards Limited Anmeldelser 

236
•
TrustScore 1 av 5

1,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Hi!recieved another threatening letter on behalf of dcblegal.ltd from the nusicance firm of fredrick edwards associates ltd moneys gone way up!its now £576.why arent they shut down?i will also be send... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolute cowboys. Been issued a £72 invoice for nothing. How these leeches are allowed to con people like this is a disgrace. Spoke to Lynne who told me repeated lies, then was passed over to Dale, wh... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Avoid!!!avoid!!Absolutely horrendous company do not use absolutely scammers!! cancel this after realising I didn’t want to proceed which are saying now I didn’t cancel demanding £72.00 this been going... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I did not sign up to anything I just inquired about work uniform tax rebate. Now ive had three letters claiming I owe £288 i haven't received any services or given any details . Can someone please hel... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skattekonsulent

Skrevet av virksomheten

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Kontaktopplysninger

1,2

Dårlig

TrustScore 1 av 5

236 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 63 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,2

Alle anmeldelser

(236)

80 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

helped me claim some money back only a…

helped me claim some money back only a small amount but had no problems with them thanks for the help!

5. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi David
Many thanks for your kind review.
It's great to hear you've received your refund and we've provided a great service!

Vurdert til 1 av 5 stjerner

This company is a complete fraud

This company is a complete fraud, avoid at all costs all the reviews posted about claiming money for services never provided or information never received is correct, they prey on the elderly or vulnerable and people's information are being sold to them, against GDPR rules. Company needs to be shut down and the ombudsman will be knocking shortly.

3. juli 2023
Vurdert til 1 av 5 stjerner

AVOID AVOID AVOIDThis is a dreadful…

AVOID AVOID AVOIDThis is a dreadful company who claim to help you get back £ from the HMRC. Even if you receive forms to sign and DONT send back they want to charge you! Then they constantly harass, bully and demand payment. Payment for what? I was told its in the fine print that if you don't send the forms back they can charge you. Daylight robbery. NOW they have passed my details onto a debt collector called Judges Demand - its now £459 from £85!!!!! - For not signing a form and selling on the debt now? I will happily take this to a solicitor to expose this shameful operation. I hope the people that work there understand exactly the part they play in making peoples lives a misery especially when finances are so tight with the cost of living and mortgages going up. Im a single parent and what they are doing is criminal and exploitive. No win no fee my BUTT.
EDIT - Now you can see exactly how unprofessional they are from the reply they have put on here. Look at all the other reviews on here that are saying exactly the same. They are harassing, bullying and using scare tactics to force people to part with money they don't have in the 1st place. I am reporting them to every possible organisation possible. ACTIONFRAUD, SCAMPULSE,CITIZENS ADVICE,GOV.Uk on reporting a SCAM company, FCA, FINANCIAL OMBUDSMAN, BETTER BUSINESS BUREAU.
I can barely afford to live and rely on food banks to feed myself and my child. These people are charlatans and are preying on vulnerable people who are desperate for help. How can they justify because I didn't send a form back that they can now charge me? They are making my anxiety really bad and if I end up on medication then it will be their fault for causing me to have so much worry.
They need to be closed down.

23. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Michelle

Firstly, many thanks for your review which is full of lies.

Secondly, you are fully aware you have signed an agreement with us and have previously been provided with a copy of the signed agreement. We also have recorded phone calls where you have agreed to pay us and then havent.

Thirdly, we havent sold the debt to Judges Demand, we have outsourced it for collection of the debt you owe to us. You were fully aware we were doing this as we emaled you to advise you.

Finally, if you wish to go to a Solicitor, then please go ahead. We will be happy to provide your Solicitor with proof you are lying which will enable us to enforce the debt.

We look forward to receiving your payment.

Have a great weekend!

Vurdert til 1 av 5 stjerner

Stay well away

Stay well away, no win no fee, they are trying to charge me for a ppi claim which is not even successful I've done everything they have asked of me, I've rang hmrc about 6 times asking them to work with fredick Edwards and they have done it but there is some problem apparently, I'm disabled take 29 tablets a day and have learning difficulties I've explained this to them and they are still hounding me, I pointed out that they say no win no fee but still insist I owe them money, please use a different firm causing me a lot of heart ache and feeling really scared to me it is bullying and harassment

22. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

avoid like the plague

Have billed me £240 for not having a document from 7 years ago, claimed the ppi tax claim failing was my fault clearly not. very un-ethical company indeed, i have no money and will have to get sent to court now for a ccj just to pay their extremely unfair bill. another example of wealthy experts in law exploiting poor people who was lured in by a hope of getting a few quid back.

I noticed your reply did not worry about being called greedy and unethical. Maybe that’s just an accepted fact. ps the bill is still not paid neither will it be. Now waiting for debt collection department to come threatening me. 🙀

6. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Daniel
Many thanks for your incorrect review.

Lets get the facts correct...

We havent billed you for not having a document from 7 years ago.

We tried to contact you to discuss your case and you hung up on us twice.

Therefore we emailed you and asked you to call us as a matter of urgency as HMRC asked for a document to prove the claim. We were going to advise you how to obtain the document so your claim could setttle.

You ignored our request.

Due to your own refusal to co-operate with us, you have been charged as per the legal agreement you voluntarily signed.

If you had communicated with us when asked to, you would not have been charged!.

Vurdert til 1 av 5 stjerner

tards all of them

They saying i owe nearly £400 for claiming marraiage tax when i never even been married and the person on the form with me obviously dont exist im on benefits and there getting absolutely nothing for something thats nothing at all to do with me. I owe another company money from a phone contract they get £1 a month thats all they was allowed to take off me and that doesnt finish until im in my 80s i live with my mum and nothings mine here so theres literally nothing they can do for something nothing at all to do with me go after the other person who obviously applied

8. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Be careful of the small print.

I received a call from someone at Fredrick Edwards about the possibility of claiming back tax paid on previous PPI payouts. The team member was polite and said it was worth a shot.

I asked on this and the occasions that I have spoken to them if this was definitely a 'no win no fee' situation and the answer every time was 'Yes'.

I have just paid my fee despite there being no payout. When they tried to claim, there was a small question mark over my self assessment form and they agreed for me to wait for HMRC for proof I didn't need to submit one. This complication, delays from HMRC, combined with me not responding to the notification threatening to close the case and submit an invoice is also to blame.

I tried calling back a few times through different days but no answer. They also don't open Friday which makes things harder for working people.

My wife had no tax hiccup and did receive a small amount back.

I received an invoice for roughly £75 with a time limit to pay, this then went up to £108 which I have paid because I suspect all the legal parts of the business model have been sewn together well before they picked up the phone that day. I also didn't want to be in a situation of needing to pay more to them for nothing.

Be careful what you sign. This is not a 'no win no fee' situation.

Or if you have the time, read up about claiming it back yourself on the Money Saving Expert website and buy yourself a drink.

Review: How confusing? The company email, phone, address for the people I have been dealing with is the same as on the right of this page. Also the terms of service on their website is for FREDRICK EDWARDS LIMITED.

30. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Phil, you are not a customer of Fredrick Edwards Limited. Your case reference starts with FEA which is a different Company.
Therefore I have flagged your review to be removed as its not relevant to this Company.
I suggest you direct your review to the correct Company by contacting them direct.

Hi Phil, as stated, your contract is NOT with Fredrick Edwards Limited. Your contract is with Fredrick Edwards Limited which is a different company.
I suggest you contact them directly to resolve the matter.

I have flagged this review to be removed as you are not our client.

Vurdert til 1 av 5 stjerner

Everything went wrong with Frederick…

Everything went wrong with Frederick Edwards. I’ve put in a marriage tax allowance claim. I received notification from the HMRC that they would be paying a refund for the past three years I received the money and promptly paid, Frederick, Edwards their fee. My husband is self-employed and completed his tax return, only to find out that the small amount of money he was due, couldn’t be paid to him and would need to be claimed through Frederick Edwards as they were acting on his behalf. Not once did anyone tell us that Frederick Edwards were my husbands agents, this is absolutely disgusting. I have written to the HMRC to tell them Frederick Edwards are not acting agents for my husband. My husband has heard again from the HMRC at Frederick. Edwards are still the agents
I have just spoken to Frederick Edwards again and have been told we need to send the same letter we sent to HMRC to them for this issue to be cleared up. How dare you Frederick Edwards, you are nothing to do with our HMRC tax accounts. My husband and I are furious.
Furthermore, prior to this, I had a small tax claim which was dealt with by Frederick Edwards, it was very small and I was told I would be receiving some money. The money was sent straight to Frederick Edwards and I received absolutely nothing. So I do believe That this company rob people of their hard earned money
I challenge Frederick Edwards to prove me wrong.
I have now been told by Stacey when I send a letter of cancellation and this will take up to 12 weeks to sort out. You deserve this review.

31. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Does what it says on the tin

Does what it says on the tin.

Gave my details to get some tax back on a PPI claim. It took a while for HMRC to send a message saying my information didn’t match, but I rang and spoke to Stacy a few weeks ago and gave my correct details (my own fault as I mixed some numbers up when I originally gave the information to Fredrick Edwards) who then went back to HMRC.

The payment was sent to me, so I rang today and arranged to pay my fees. Would recommend this company to anybody who wants a seamless service with support every step of the way.

15. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Edna
Many thanks for your lovely comments.
It's great to here customers enjoy our service.
Enjoy your settlement!

Vurdert til 1 av 5 stjerner

A WORD OF WARNING!

My experience with this company turned out to both frustrating and expensive. I spoke to a lady from the company offering tax back on a claim I had made previously for PPI (same company but different name FRS and it worked well - easy process and I got my money less the fee). The claim would have been for a very low sum and to be honest I was encouraged to think of it as 'some money would be better than none' so accepted their fee on a 'no win, no fee' basis. After signing up to their terms of service I put it out of my mind. A while down the line I was contacted by Frederick Edwards and asked to contact HMRC because there was an 'existing claim blocking the way' (my words not theirs - the exact wording I can't remember, but hopefully you get the picture). Now to be honest, I couldn't really be bothered to do this. As I mentioned this claim was small and not really worth my time and effort. I later received an email to say this needed chasing up, a phone call and then more emails. As I said, for such a small return I didn't think it warranted my leg work (these claims are easily made by yourself if you have the time and inclination to do so). After a phone call which I was able to answer (outside work hours) it was explained that unless I contacted HMRC that I would be in breach of Terms of Service and liable to pay a fee. This prompted me into action and I called and failed several times to speak to HMRC. I got fed up and stopped trying. Over the course of a few months I continued to get phone calls (during my working hours) which I didn't answer and emails which I returned explaining my frustrations with contacting HMRC. The responses were clear in that they insisted I found this information. I dragged my heels more than a bit (as I said the claim was really small). I then received emails saying that I owed £200 +vat for services received. Having received no recompense I made complaint about the costs and did not 'pay up.' The current bill for defaulting on payments is now £379 and having had a proper conversation with a member of the team. I am aware that my 'non - cooperation' (their words) has resulted in my bill. As you can imagine I am in between a rock and a hard place, I signed to their terms and therefore I have little port of call to complaint. Their complaints procedure is only escalated to their managing director and it would appear to me that there is nowhere else to escalate my concern to. This company is not regulated by the Financial Conduct Authority as they are not a claims company. Regulated companies exist though and are listed on the FCA website. So my word of warning... make sure you are willing to do a bit of leg work before agreeing to make your claim, whether that be with Frederick Edwards or any other claims management or tax rebate firm.

11. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Matthew
I've been waiting for your review!
As you are aware, your review above and the numerous emails you have sent to us over the last week, all confirm YOU didn't communicate with us when asked to which is why you were charged for not cooperating.
Most clients don't need to do any leg work on a claim but if we need additional information, that only you can provide, it is your responsibility to provide it. On this occasion you failed to provide it which is why you were charged.
Then you ignored our reminders which is why you've been charged additional fees.
Therefore, as you've admitted several times, it's not our fault, its yours as you didnt cooperate.
We look forward to receiving your payment to settle your account.

Vurdert til 5 av 5 stjerner

Took a bit longer than the 12 weeks…

Took a bit longer than the 12 weeks originally stated but that isn’t the company’s fault, I called for an update and was told that my claim hadn’t settled due to a backlog at HMRC.

Few weeks later I got a text from Frederick Edwards saying that my claim was successful. Happy days

27. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Peter
Many thanks for your kind words.
We work hard to make sure cases are processed as quickly as possible but delays do sometimes happen.
Enjoy spending your refund!

Vurdert til 1 av 5 stjerner

Worst company on the planet stay well…

Worst company on the planet stay well clear . There’s lots of better companies than this one. Ive asked them not to contact me at least 10 times they just keep harassing you time after time and very rude! Just Google and find a better company. They will reply to this with a load of lies as of before .(beware)!

7. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Simon
Many thanks for your review.
Asking a Company not to contact you when you've signed a legally binding contract means that you are refusing to cooperate. This has been explained to you.
We've already conducted a full audit of your file and found we haven't done anything wrong. If you believe we have, I suggest you send proof to us!

Vurdert til 5 av 5 stjerner

Brilliant service and staff

Completely forgot I signed up with this company and got a refund from HMRC months ago, didn’t think anything of it until I got an invoice from Fredrick Edwards.

I rang to see what the invoice was for and spoke to Lynn, she took me through the reason for the invoice and couldn’t have been more helpful. I’ve now paid the invoice and we’re all happy.

Would definitely use this company and recommend to my friends and family.

3. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Katie
Many thanks for your review.
It's great to hear customers feedback and I'm pleased we could claim the refund that's yours.
Have a great weekend!

Vurdert til 1 av 5 stjerner

DO NOT USE.

DO NOT USE. They make it sound like you just have to provide some simple details. Then they wait ages to tell you they need more, but what they don't tell you is there is a deadline, so they cancel the claim and say YOU have to pay THEM £200 + VAT!!!!!! Which is possibly more than their commission for the claim in the first place. You do the math.

1. mai 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Debbie
Many thanks for your review which you are aware is factually incorrect.
We've been trying to speak to you since January to obtain supporting documents that HMRC have requested to finalise your claim. You have not obtained them or kept us updated so your claim has missed the deadline and been closed due to your non cooperation.
As a gesture of goodwill, we agreed to reduce the fee charged to £60 + VAT to help you so I fail to see what we've done wrong?
If you'd like to discuss the matter further, do not hesitate to contact us.

Vurdert til 1 av 5 stjerner

Avoid this company at all costs

AVOID, AVOID, AVOID
Avoid this company at all costs. Their communication is so bad it’s misleading, they change their minds and make the rules up as they go and they will charge you bucket loads of money for doing absolutely nothing for you. AVOID, AVOID,AVOID . £240 charge for them not letting me know there was a deadline BUT THEY WILL NOT TELL YOU THIS. Record ALL phone calls with them if you are using them. Charge reduced to £72 for cancellation fee…not sure who cancelled it, it wasn’t me. They will communicate poorly until they think you owe them money, then they will hound you with emails, phone calls and invoices. I paid £72 to be told they could not proceed with my claim. Awful company, feels like a scam.
Frederick Edwards, don’t bother responding to my review with your inane pathetic excuses. I have read everyone else’s’ reviews and had a very similar experience. What a lovely company you are….
AVOID, AVOID, AVOID unless you want to part with your hard earned cash for absolutely nothing. If you do, this is definitely the company for you!

29. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Even a letter off action fraud is not…

Even a letter off action fraud is not enough for these bunch of bully boys , scum bags ..

17. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Michael
I've been waiting for your review after the disgusting way you spoke to my team member yesterday.
The letter from Action Fraud states there is no evidence of fraud so I suggest you consult a Solicitor who will also confirm the same.

Vurdert til 1 av 5 stjerner

It might be legal but certauinly not right - Avoid.

Following an advertisement I replied and gave permission for this company to try and claim back possible PPI funds.
OVER TWO years later they finally get back in touch telling me they have information the claim had already been settled, they then said I must contact HMRC to get information from them to confirm this.
I tried to call HMRC several times and despite being on hold each time for about half an hour did not get to speak to them.
They simply said it was tough, if you cannot provide the confirmation then you breach their terms and conditions.
Due to this Fredrick Edwards closed my claim and then issued a cancellation invoice for £60 + VAT.

Oh I am sure it is all above board and legal but it does not make it right, take my advice and go elsewhere - save yourself money.

18. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Christopher
I'm very confused by your review.
I'm sure you can appreciate that we cannot be held responsible for processing delays at HMRC, this is out of our control.
I can see that we have been trying to contact you since January and it's you that hasnt cooperated when we've asked you to do so so I'm unsure as to why this is our fault.
Also, on the last call we had with you, we didnt say 'tough', we advised you to call HMRC at a different time as their phone lines are usually less busy so you could obtain the information required.
As you didnt do this you have broken the terms you have agreed to but as a gesture of goodwill, we reduce your invoice to £60 + VAT so I feel we have been more than fair to you.

Vurdert til 1 av 5 stjerner

SCAMMERS - Avoid!!

Constantly harassed with phone calls and bully tactics. I found this very intimidating and upsetting and stated to one of the callers I suffered from my nerves. Now I’ve been sent an invoice for cancellation policy. This is the biggest SCAM going. I advise everyone to call Ofcom and report this harassment.

5. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Hayley
Many thanks for your review.
We have not harassed you or bullied you at all.
We have asked you to cooperate which you have refused to do.
You were quite happy to sign up to use our service but then didnt cooperate when you were asked to do so, over a number of months.

Vurdert til 5 av 5 stjerner

Spoke to a rep called Lynn

Spoke to a rep called Lynn. She clearly guided me through the entire process clearly. Even when I needed help in terms of issues with my bank. Her advice was excellent and has now allowed me to continue with my refund claim. Thanks Dave

5. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi David
Many thanks for your kind words.
Its great to see a customer that values the hard work we put in to gaining the refund deserved.
Have a great week!

Vurdert til 1 av 5 stjerner

Absolutely stressful all it constant…

Absolutely stressful all it constant phonecalls I have a brain injury and memory impairment due to epilepsy constant badgering now I have had an invoice to pay them £240 for breaking the contract I'm really worried about this and I don't no were to turn

13. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til Fredrick Edwards Limited

Svar fra Fredrick Edwards Limited

Hi Laura
Your comments are completely untrue.
I have emailed you several times and asked for a time where we can call you when your mother is with you so we can resolve this situation.
You don't reply.
I will ask you again... ask your mother to call us when you are with her so we can discuss the case and resolve the issue to get your moving again.
Unless you call, how are we supposed to help you?

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv