Fredrick Edwards Limited Anmeldelser 

They have taken money from me without doing any for that money. Do not become involved with them in any way. They do not pay attention to anything said to them.

18 days ago, HMRC sent me a letter informing me that they've sent a cheque to this company, which is money for me. I still haven't received it.
This company are very quick to send threatening letters, but not, it seems, so quick to send you your money. I would strongly recommend you avoid using this company.

Lovely people to deal with & fast service.
I didn’t even know I could claim until they rang me!

I would not give even 1 star had the option been available. This Company cold calls you then the information they give is completely misleading.
When I was called well over a year ago I informed the caller that I could not be 100% sure I had not received any tax back re PPI claims, she replied "Well you have a lot of PPI payments on various loans etc its still worth pursuing as you could be owed a lot of money"
I then repeated that I was not sure if I had ever received tax back and she replied by listing all the PPI claims I had made. She said with all these it's STILL worth pursuing,
I then agreed, now over a year later after I HAD TO CALL THE TAX OFFICE 8 TIMES AT LEAST ON THEIR BEHALF, I have been informed my case has been closed and they are going to invoice me for 40% of a previous claim I made and received via another company.
This company does not give you correct information in their cold calls they just try to convince you you are owed a lot of money but do not inform you of possible consequences in fact they do the opposite by harassing you into agreeing.
I have asked for a copy of the original cold call, I doubt I will get it, then I will pursue further help.
Please avoid this company at all costs!!
THE CONTENTS IN MY REVIEW ARE 100% CORRECT!! As, I am completely sure that all the other NEGATIVE reviews are 100% correct and Frederick Edwards patronising replies show their complete rudeness to their clients.
It's VERY clear from 99% of the reviews on here that this company is nothing short of a Cowboy outfit and I will be recommending to EVERYONE I know NOT to deal with this Company. I will also be taking matters further. I am totally disgusted by the replies on here to both mine and everyone else's Complaints but after my experience I do not expect any better treatment.
Frederick Edwards need to either STOP cold calling people or train their Staff to give the correct information and not hassle people or try to coerce them by giving false information. EVERYTHING I was told in the initial cold call was completely false information yet when I asked for a copy of that phone call I was fobbed off by being told I have to log a complaint!! My phone call to discuss this issue was clearly a complaint but they just try to put you off by making you run round in circles. I have logged a complaint and, as yet, not had a reply...let's see how long they take to reply to me and I would like to bet I am told it is not possible to give me a copy of the phone call....again I advise STEER CLEAR OF THIS COMPANY

If you are PAYE disregard this company. Speak to HMRC directly they are happy to help!

Don't we have laws to put crooks like this out of business? They're a bunch of shysters and charlatans who bully and harass people into paying spurious fees, and should be prosecuted for fraud. Avoid them like the plague!

Absolutely disgusting company have now tried to bill me twice for a spurious claim which I have already received payment if I paid there bill It will cost me more than my claim they use bully boy tactics I'm sure it's a scam

In reply to the below message I have still not received anything back from you by email/post or phone call to confirm you’ve cancelled my claim and deleted my details from your system. You’ve said there in writing that someone would respond to my emails and nothing has happened. Are you waiting for the 14 days to be up so you can then try and cheat me out of some money!?
This is affecting my mental health but also just confirming what I was worried about in the first place that your company is one not to be trusted. Sort it out

I cannot believe that this company are sending me threatening emails to pay their spurious invoice despite the fact that we are awaiting information from my bank.
I cannot do anything to move the situation forwards and am so angry about the behaviour of this company.
Every time I get a threatening email I will post a damning review. Frederick Edwards you are a disgrace.
Keep away from this company.

Here we go again. This is a nasty and aggressive company who despite my asking them to understand my personal circumstances have continued to harass and bully me.
Living with a partner with blood cancer and being his only carer is exhausting.
I am so stressed I have now complained to the Financial ombudsman this morning after yet another demand for money.

Beware when approached by this company. They imply they can get you money back and push you down to answering the questions whether you are certain of the answers or not. I have just been charged £120 (which must be paid today, otherwise it would be £240) for absolutely nothing. Buried somewhere in the terms and conditions you sign up to it says you agree to pay this. I said i couldn;t remember who i got PPI money from, or when, but never was it laid out that there was a risk.

It is actually in Fredrick Edwards interest to close clases without proceeding, as in general they get more money for this than had they been successful.

I appreciate that you sign up to terms and conditions, but after being promised the earth and that it is all very easy and 'don;t worry, we will do everything for you' you think that you wo't be ripped off!

I signed up to use this company almost 2 years ago and have just received my refund.
The staff are very polite and helpful and had advised me there would be a delay as HMRC had lots of cases and a large backlog so I just waited.
I received my refund on Friday and it couldn't have come at a better time!

Utterly dishonest company that should be investigated by Trading Standards. So they record your calls, the call recording proved that we stated that we had no idea when we had received PPI claims. They said they would still act on my behalf - all recorded, recieved a letter that stated that because the claims were more than 3 years they couldn't go back and therefore they couldn't put a claim in. They claimed we mislead them, even though recorded telephone conversation backed up that we said we didn't know the timescale and thought it was more than 5 years and they replied its OK we can still review for you. We disputed the decision as the recording was clear so they raised to management who agreed we had mislead them and an invoice was duly sent for £240 for their time, with a threat that if we didn't pay it would £30 a month extra charge on top of the £240. Persisted constantly with threats if we didn't pay additional charges would be made.

Disgraceful disgusting underhanded company no one answers the phone. They told me 8 weeks and they would
Update me if something happens, it took about a year !!!! I done all the chasing with no updates. No letter confirming what I have received or what they have done or what the charges are. I received 4 letters from hmrc I assume they have done their job. When I eventually got hold of them I was told they have done their job because Thats what they said on the phone !!! No written confirmation I can only take them on their word absolute joke !!! They sent me an email on the quite amongst all the chasing and waiting that went to my junk email and I incurred charges because of this. Don’t use them very under handed with trumped up charges wish I read the reviews first I would have never bothered ! Disgraceful on every level….

Originally only entered into an agreement for PPI vat overpayment. I received payment and paid my 40 percent.However only recently found out they are still acting as an agent which was a surprise to me. I
gave the 2 stars because they delivered on the claim but, would give no stars for misleading me in to thinking the vat was a one off.

Absolutely disgusting company they say they sent letters out to me which I’ve never received, they said they can’t help if post office don’t deliver the mail , I was told I had to pay £275 today 28th October 2022
Or I would occur charges up to £375 pounds I had asked for proof and they sent a letter which was definitely not my signature on however am over 60 yeas old and disabled and had to pay it today as I can’t afford 375 so am now officially in debt to my friend who helped me today and am in total tears and can’t believe the bullying and there tactics shameful company who I’ve never even heard of .
And never been in debt
Absolutely disgusting.

Utter shysters. I know I've probably been conned,but can't work out how theyve done it.No correspondence except for emails claiming I owe them 'fees'/ late charges etc. No one answers the office phones as they have "busy times " according to the member of staff who phoned me. How convenient! They did initially get me a small refund ( under £40 after fees) over a year ago,had no correspondence from them,until informing me I owed more in fees & money to HMRC approximately 3 times that amount. I'm PAYE so don't know how that happened. Sharks,avoid at all costs.
P.S the member of staff whom I eventually spoke to said they had an issue with not paying enough tax via their tax code. Oh the irony...

This company is set up to defraud the public. They ask for letters from the banks a few months into the claim which the banks do not have as the time lines that FE ask for are well outside the lines the banks work in. Then when you cant provide paperwork that does not exist they bill you for their time. As in order to get this going you will have agreed to their terms and conditions. As they are a legal firm they are set up to be able to wrap you around their finger without you knowing about it. Stay well clear of this company unless you have a lot of time on your hands to waste looking for paperwork that does not exist and money to pay them when they bill you.

FREDRICK EDWARDS SCAM SCAM SCAM
My experience of this company is all BAD!!!!
FREDRICK EDWARDS cold called me out of no where in February 2022 and told me they could claim back tax on PPI . They rushed me through an electronic sign up without explaining terms & conditions . They then during the cancellation period claimed they were going to act by contacting HMRC to claim my tax back from PPI and they did nothing . I contacted HMRC to see if they had carried out work for myself , and HMRC sent me a letter saying they hadn't been in contact with them and done no work on my behalf. SURPRISE SURPRISE!!! NO WIN NO FEE IN THE T&C'S of FREDRICK EDWARDS. Since then i have had numerous emails claiming i have to pay them a cancellation fee starting at £240.00 for not being in contact with them and i was in contact with them. They tried numerous tactics and ways to try and extract money out of me, even a cheaper pay off to get me to go for it. FREDRICK EDWARDS are having all bad reviews with all the same complaint's about them , so it is clear to see there is a pattern of FRAUD going on .Don't be bullied by these people and use a company that will act in a more professional honourable up front with people manner.

Appalling and unreasonable company. Sent me an invoice of £240 for 'breaking terms and conditions', all because they could not get in touch with me!?, been informed if i do not pay this straight away i will incur extra fees added on to that! has this happened to anyone else? If so did you pay the fee?

Absolutely disgusting company,pestered me for months,eventually gave in signed form,then there attitude changed.Arrogant,patronising disgraceful call handlers.Avoid at all costs.