Fredrick Edwards Limited Anmeldelser 

236
•
TrustScore 1 av 5

1,2

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Hi!recieved another threatening letter on behalf of dcblegal.ltd from the nusicance firm of fredrick edwards associates ltd moneys gone way up!its now £576.why arent they shut down?i will also be send... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolute cowboys. Been issued a £72 invoice for nothing. How these leeches are allowed to con people like this is a disgrace. Spoke to Lynne who told me repeated lies, then was passed over to Dale, wh... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Avoid!!!avoid!!Absolutely horrendous company do not use absolutely scammers!! cancel this after realising I didn’t want to proceed which are saying now I didn’t cancel demanding £72.00 this been going... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I did not sign up to anything I just inquired about work uniform tax rebate. Now ive had three letters claiming I owe £288 i haven't received any services or given any details . Can someone please hel... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skattekonsulent

Skrevet av virksomheten

Fredrick Edwards offers a professional, customer focused service to claim back overpaid tax from HMRC. We explain our process in simple to understand terms and don't use jargon. We've helped thousands of customers claim millions of pounds in overpaid tax.


Kontaktopplysninger

1,2

Dårlig

TrustScore 1 av 5

236 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 63 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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Alle anmeldelser

(236)

80 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Whatever you do..do not use this fraudulent company

Whatever you do..do not use this company they are a fraudulent company who say they will provide you a service for reclaiming you PPi tax back and phone you up telling you that you need to phone the HMRC and claim you signed up with another company which they say is in their t's &C's and then use a recovery company called judges demand threatening that they are taking you to court to freeze your assets and put ccj's on your record unless you pay. They starting trying to charge me £29 because they say I signed up with a 2nd company and now it's gone up ton£209.97 for admin charges. I phoned the HMRC and they told me this company are not FCA registered and did not submit the ppi documentation after asking for it twice and then they try to charge you through threats from a recovery company called judges demand. Fraudulent stay away if you are of right mind. I'm reporting them to the legal ombudsman to stop other people from suffering the same fate

1. februar 2024
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SCAM

Just got a bill from Judges Demand saying we owe £250 to this company we signed up last year on a no win no fee basis they have not contacted us at all, have tried there email that doesn’t work and wait on the phone that nobody picks up. Stay away go to a professional company. My point is you say you sent emails texts I have checked her phone and found none of these so why do you advertise NO WIN NO FEE and charge £250 for doing absolutely nothing?

12. februar 2024
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Svar fra Fredrick Edwards Limited

Hi Paul

Many thanks for your comments which are factually incorrect.

We are not a scam Company.

Both you and your wife voluntarily signed up to use our tax reclaim service in February 2023.

Before your claim could be submitted to HMRC we needed to double check the details supplied were correct. We sent texts and emails to your wife asking her to call us. She ignored the communication requests so we tried to call her. She either hung up on us or ignored our calls. Due to this your claim was closed due to non cooperation and an invoice for our services was emailed to her for payment.

Again she ignored our email so we sent reminder emails which were also ignored. Due to this additional charges have been added and again we tried to call her.

Again she either hung up on us or ignored our calls.

Due to the persistent non cooperation the debt has been outsourced to Judges Demand to collect the debt owed.

Please contact them direct to pay the balance due.

Update-14/02/2024
We have all the evidence the texts and emails have been sent to her, you've even confirmed her email address to us so we know the email address is correct. She has also hung up on us.
A No Win-No Fee agreement has terms that state you will cooperate when asked to do so. You haven't, which is why you have been charged.
As stated before, I suggest you contact Judges Demand to arrange payment.

Vurdert til 1 av 5 stjerner

PLEASE DON’T

Just had an invoice for £72 for a cancelled claim. There is a reason why this company has one Star and has many complaints. Comes across as a no win no fee business and it’s not.

Please don’t do business with this company.

31. januar 2024
Vurdert til 1 av 5 stjerner

Low life Scammers- don't use this company- spread the word on all forms of social media

They claim to obtain all the historical documents on your behave, this is a lie ! they don't- you have to spend ages trying to obtain bank statements from 20 years ago- then when you cannot fin them, they claim your in breach of contract then, fees, solicitor's letter, court proceedings start.
They got 1 star, because they are no minus options !!

4. desember 2023
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INSTEAD OF ME GETTING MONEY I ENDED UP PAYING THEM MONEY

I was told I had to contact the Tax office for information for my claim, I tried on a number of occasions but couldn’t get through because I couldn’t provide this information they cancelled my claim and are charging me and now taking me to court for the sum of £459.65
I have a family and Temp full time I’ve also helped my mum who is battling cancer I had an operation on my foot yesterday and am off work and if I don’t work I don’t get paid
So it seems I will have to borrow this
PLEASE STAY AWAY FROM THIS COMPANY
I WISH I READ TRUST POILOT BEFORE SIGNING UP

Answer to your reply
I didn’t answer my phone for 2 months because I moved address you had an incorrect number for me and my Hotmail got hacked it was me that connected you after I picked up mail from my old address

Yes I did agree to contact the tax office but could never get through during my lunch break and as I already stated my mum had cancer so she was my priority not calling the Tax Office

As stated previously I was taking care of my mother she was more important than responding to you lot at that time
My mother is 80 years old and had an hysterectomy as well as undergoing radiotherapy and then chemotherapy
I still had to work and take care of my own family

Thank you for you compassion and understanding as I already advised in my original review my mother was not well

29. november 2023
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Svar fra Fredrick Edwards Limited

Hi Sharon

Many thanks for your review which is factually incorrect.

Firstly, it took us 2 months to get you to answer the phone and when you finally did, we explained what we needed and why.

You agreed you would call HMRC and we asked you to come back to us, which you never did.

We continued to call you and send you reminders via email and letter, all of which you ignored.

We invoiced you for not cooperating, even then you ignored us.

We sent you further reminders, sent you texts, emails and also left messages asking you to call us. Again, you ignored all our communications.

Therefore you were charged for not cooperating as it's you that broke the terms that you'd agreed to.

A simple call to us to update us would have stopped your case getting to this stage.

I find it strange that you can find the time to leave a 1 star review for something that was your own fault, but don't have the time to reply to emails or pick up the phone!!

Vurdert til 1 av 5 stjerner

Terrible experience

Terrible experience. Was called while on holiday and asked about marriage tax credit. I gave them the information they requested to the best of my ability. 14 months later was sent an email to say request denied and needed ro pay £70 which I refused. I've now had to settle for £210. These are hard times and to get stung like this hurts. I can't say if I signed anything but certainly wasn't informed of having to pay for a service.

9. november 2023
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Svar fra Fredrick Edwards Limited

Hi Paul

Many thanks for your review which is factually incorrect and I will explain why.

You and your wife were happy to sign up to claim Marriage Tax Allowance in August 2022. You then completed our verification call and your claim was submitted to HMRC.

Due to backlogs at HMRC, it took some time to receive a response, but when we did, we wrote to you and your wife and advised that HMRC had stated the information you had provided was incorrect.

You didnt contact us so your claim was closed due to your non cooperation and you were invoiced for our services.

You replied to the emailed invoice and stated you didnt remember signing up.

I sent you the full history of your claim via email and asked you to call us so we could discuss the claim. You replied to advise you were on holiday and would respond when you returned on 10th August 2023.

Despite several reminders via email and us even trying to call you to resolve the issue, you have not called us.

Therefore the charges raised are correct as you have broken the terms of the agreement.

Vurdert til 1 av 5 stjerner

We have been emailed a letter from…

We have been emailed a letter from solicitors saying we didn't pay our bill but being as we have never signed any paperwork I don't know why we received a bill anyway

9. november 2023
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Svar fra Fredrick Edwards Limited

Hi David

Many thanks for your review which is incorrect.

You instructed us to claim a tax refund for you, which we were successful in achieving.

We emailed our invoice to you. On receipt you called us and confirmed you'd received it and you would make payment.

Despite several emailed reminders, you didnt pay our invoice. We have called and left messages on your mobile to arrange payment before additional charges were added.

You didnt call us back so we sent further emails to you, which you ignored.

Therefore your debt has been outsourced for debt collection.

I suggest you contact the number on the email you've received and arrange payment so we can bring this matter to a close.

Vurdert til 5 av 5 stjerner

Helpful/Professional/Human

Having taken over a matter on behalf of a distressed family member, the matter was reviewed and taken over by Alex Howden. Mr Howden was 100% professional and more over human. He resolved the issue at hand admirably, to which all parties involved were then satisfied with the outcome.

2. november 2023
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Svar fra Fredrick Edwards Limited

Thanks for your review Colin.

Im glad we could resolve the situation to your satisfaction.

We pride ourselves in listening to our customers and making sure we treat everyone fairly.

Once again, many thanks.

Vurdert til 1 av 5 stjerner

Absolutel con merchants trying to make…

You cannot say I'm wasting tax papers money as I work and pay tax you have no right to say that you just don't like it because you are trying to get money out of me that you hav8 paid to me so that us why I'm not paying

1. november 2023
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Svar fra Fredrick Edwards Limited

Hi Belinda

Many thanks for your review which is 100% incorrect.

You have been provided with a full explanation as its YOU who has signed with numerous tax claims companies, this information has been confirmed by HMRC.

We've referred you to HMRC who will provide you with all the relevant information and you haven't contacted them.

We've done everything to resolve the mess that you have caused but you don't bother picking up the phone.

Stop signing with multiple companies, all you're doing is wasting tax payers money.

I'm not even going to respond to your edited review as we've gone round in circles with you for months. Your debt will be outsourced for legal action to be taken against you.

Vurdert til 1 av 5 stjerner

Stay away

Please stay away from this company as they are not helpful. They will say you owe them money and they will say all details are correct. PLEASE DONT GO NEAR THIS COMPANY
WHAT COMPANY REPLYS TO ALL THERE BAD REVIEWS WITH SUCH COLDNESS

6. oktober 2023
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Svar fra Fredrick Edwards Limited

Hi Dawn

You are fully aware why you were charged.

Both you & your husband signed our authority to claim marriage tax allowance but you didnt cooperate when we asked you to.

You sent us repeated emails stating you'd never signed with us. We replied to every email and provided the agreement that you and your husband signed.

Then you paid our invoice, so you don't have a complaint.

Please don't contact us again.

Vurdert til 1 av 5 stjerner

83% 1 star reviews tells you all you need to know. Avoid

I will pay, after delaying for as long as possible, the £108 they claim we owe them for providing 'incorrect information', but only so that we don't incur further fees. My previous review here was removed, no doubt at the insistence of this disgusting scam outfit, so I will reiterate that if anyone from this company ever rings you, tell them to 'go away', using whatever form or words suit you best. Yes, I will pay, to save my family further expense,but as a published writer with many social media followers, I will make sure as many people as possible know the nature of this organisation. How do their employees sleep at night?

18. oktober 2023
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Thankyou for reply but you know full…

Thankyou for reply but you know full well when you have been contacting me I have been at work & why should I get the information for you as you are supposed to da everything that's why you take the fee. Judges demand got in touch for a payment not to help me & yes my data has been shared and I will be going straight to the ombudsman & I don't want to be contacted by conning merchants so please stay away from this company

3. oktober 2023
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Svar fra Fredrick Edwards Limited

Hi Shahida

Thanks for your second review.

I find it strange that you state you couldn't answer our calls as you were in work, but when you've declared your income to the Court you've stated you work part time. Also, our call centre is open until 7pm so there is ample opportunity to call us when you're not in 'work'.

We won't be contacting you again as we'd rather work with customers who appreciate the great service we provide.

Vurdert til 1 av 5 stjerner

Refer to Ombudsman

Appalling company to deal with. All started to claim back tax a couple of years ago, to which I received about £40 so wasn't worth the time anyway. They contacted me to do another tax return so I advised to go ahead, they then started to request P60's etc that i was unable to get my hands on. Then they decided that because i couldn't get my p60 from the year they requested that they would send me a bill for £72.00 so i made a complaint, this obviously come back in their favour as it was always going to as they just try to get money out of people for no reason. They have now decided I owe them over £100. So i am referring this to the ombudsman - I can see there are lots of bad reviews on here so my advice to everyone is to take them to the ombudsman, they will have a charge from the ombudsman for every complaint they receive. i will continue to leave this review everywhere i can so that people have the right info before ever deciding to use your company.

further to your reply, i am a customer, which im sure you're aware of, as ive had the same issue with you that the majority of your reviews state. i have sent the proof to trustpilot anyway.

Crazy how trustpilot have verified my review now after showing them proof. Just proves to everyone who reads this that you’re not trustworthy what so ever.

Hopefully this review will stop people having to deal with you.

3. oktober 2023
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Svar fra Fredrick Edwards Limited

Hi Mat
You are aware you are not a customer of Fredrick Edwards Limited.
You do not exist in our system at all so you must be a customer of a different Company.
I suggest you contact the Company direct.


Update...
Once Trustpilot have received your 'proof' they will see you are NOT a customer of ours & remove your review.

Vurdert til 1 av 5 stjerner

Hang up immediately

I received an invoice and a late payment penalty as my marriage tax allowance was rejected by HMRC. At no time was I informed that I would be invoiced if unsuccessful. Their terms state you may be charged if you misled them. I have requested all of the taped telephone conversations and exchanged information under GDPR. I fail to see how I or my wife had misled this company, we merely gave them information that was correct to the best of our knowledge so they could go on a fishing expedition. Their business model ensures that they win either way and if you cause them any issues I have it on good authority the debt is sold to a third party. I have had to instruct my solicitor to deal with this outfit!

5. september 2023
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Svar fra Fredrick Edwards Limited

Hi Richard

We fully reject your comments.

You are fully aware, we have agreed to listen to the 2 calls where you and your wife provided the information to us and we have also agreed to email these to you to prove that you provided incorrect information.

Our business model doesn't ensure we win either way. It is your responsibility to provide us with accurate information and we even checked it with you a 2nd time to ensure accuracy.

Finally, we do not sell debts to anyone so I'm unsure where you have obtained this information.

As agreed with you earlier today, we will be back in contact with you in the next 14 days.

Please allow us to check the information, as agreed before posting false accusations online that could be classed as slanderous.

Vurdert til 1 av 5 stjerner

Terrible company

Terrible company, stay away. Called me to claim tax back heard nothing from them then get an invoice for for not adhering to there terms and conditions.

31. august 2023
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Svar fra Fredrick Edwards Limited

Hi David
Many thanks for your review.

Your details are 100% incorrect and I'll explain why.

We have been trying to contact you since 28th March 2023 and have only managed to speak to you once.
We have sent you text messages and emails, left messages on your mobile and also written to you.

If you dont respond to our contact requests, how are we supposed to speak to you?

The matter is easy to resolve, as stated in the email you received yesterday.

Simply call our Service team to provide the information HMRC have asked for to back up your claim and we will happily credit the invoice raised.

Vurdert til 1 av 5 stjerner

DON'T use this company watch out for the small you don't get 1 star rating for being successful these are…

DON'T use this company these are scammer they get you to sign up to get ppi tax refund on a no win no fee but when they can't get any money they give you a invoice

22. august 2023
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Svar fra Fredrick Edwards Limited

Hi John
Many thanks for your review which is factually incorrect.
You first signed up to use our service and provided us with details of the Lender who'd paid your PPI refund.
HMRC asked us to provide proof of the refund but, when we've asked you to supply the proof, you've been unable to provide it as your Lender states you didnt have a refund.
Therefore its you that has provided us with false information.
This is a breach of the terms which you agreed to be bound by.
Under the terms, you should be charged a fee of £200 + VAT but, as a gesture of goodwill, we reduced the fee to £60 + VAT.
Therefore, as you can see, we have been more than fair and reduced our fees, which we didnt need to do.
If you can provide the information we've been asking you to supply for 5 months, we will happily re-open your case and credit the invoice. Without the document requested, the invoice is due an payable in full.
I trust this explains the situation, if not, please do not hesitate to contact us direct.
Regards
Fredrick Edwards Limited

Vurdert til 1 av 5 stjerner

Have just recieved a demand for monies…

Have just recieved a demand for monies from my late wifes estate, I cant really understand why they have requested money. They dont appear to have done much and I certainly havent recived any other paperwork to explain there £378 bill. No one will talk to me on the phone and all I really want is a breakdown on how a no win no fee website or cold call has led to a £378 bill which has now been handed to a debt recovery agency with no correcpondnce to me but at least now they accept shes dead.(they put it on the letter). May they all find their speacial place in heaven.

9. august 2023
Vurdert til 1 av 5 stjerner

If I could less than 1 star I would…

If I could less than 1 star I would absolute scumbags! Cowboys! AH, SR and Co are vile people a waste of oxygen!

Daylight robbery!! I definitely got sucked in only for me to do the right thing and them then turn round and say oh well that will be £108 for absolutely nothing! Literally paper pushing for a whole year! To no resolve! Trying to make out they’ve done me a favour when all they want is to charge you for nothing but BS!

Oh, where do I even begin with Fredrick Edwards and their "stellar" services? 🙄 Let me tell you, dealing with them has been a rollercoaster ride that only goes downhill!

Their customer service is a masterclass in ghosting – you'd think they're competing for a world record in disappearing acts! 🎩👻 Oh, and their response time? Legendary! I'm convinced they communicate via carrier pigeons, because it takes ages to get a reply. Unless there’re charging you and then there on you like flies on 💩

Now, let's talk about their expertise in scamming. It's truly impressive how they manage to charge premium prices for subpar services! It's like they've cracked the code of how to rob you blind while keeping a straight face. Bravo! 👏💸

But wait, there's more! Their so-called "professional" team has the amazing ability to mess up the simplest tasks, leaving you wondering if they hired a bunch of monkeys to run their operations. 🐒🤦‍♂️

Honestly, dealing with Fredrick Edwards is like signing up for a crash course in frustration and disappointment. They should put a disclaimer on their website: "Enter at your own risk – your sanity may not survive!"

In conclusion, if you enjoy flushing your hard-earned money down the drain and want to experience the joy of dealing with scammers in disguise, congratulations, Fredrick Edwards is the perfect fit for you! As for the rest of us, let's run in the opposite direction and never look back. 🏃‍♂️🏃‍♀️

Karma comes for everyone in the end!

AVOID AVOID AVOID

BLOCK THEM FROM EVERYTHING!!

And to add! This is a genuine reflection on my experience and it would appear others have had similar experiences as I’m not the only one to have had the undesirable pleasure of these cowboys doing nothing but paper-pushing and then them demanding I pay for zero service despite me trying to locate a ‘settlement letter’ from my previous bank I did all that was asked and then they had the audacity to demand money of me for me doing the groundwork when all they did was what exactly?? Absolutely nothing apart from harassing me with threatening emails demanding money for a service from them which they had not provided! The head of operations has the cheek to say they had reduced the invoice as a gesture of good will! When prior to me ringing they had admitted on the phone an error had been made and that it would be sorted lies on top of lies!

31. juli 2023

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