Katherine is brilliant and really made booking our storage facility very simple and straightforward. Now we are moving again it was a no brainer to get in touch with Katherine who organised everything... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Friendly staff and clean storage containers. Also lots of useful trolleys to use to move your things which made a stressful time an easier experience.
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From booking to moving day Kathryn was fantastic she explained everything to put me at ease as i felt very overwhelmed, stressed and no idea where to begin! Explained the process..with a video call a... Vis mer
Having looked at storage after having my work van broken into. Fox storage did a same day booking and use straight away. Taking away that feeling of waking up through the night checking on my van.... Vis mer
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Informasjon om virksomheten
- Utleielager
- også i
- Oppbevaring
Om Fox Self Storage Ltd
Skrevet av virksomheten
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Kontaktopplysninger
10 Somerset Road, NP441QX, Cwmbran, Storbritannia
- 01633 866923
- trustpilot@foxselfstorage.com
- foxselfstorage.com
Fox Self Storage Ltd
4,8
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Cwmbran branch
The lady who works in your Cwmbran facility is very friendly and helpful.
18. desember 2025
Svar fra Fox Self Storage Ltd
Thank you for your feedback. We are delighted to hear that Chloe at our Cwmbran facility was so friendly and helpful. We will be sure to pass on your kind words to her. Your comments are much appreciated, and we are glad you chose Fox Self Storage.
Very helpful great service and price
Very helpful great service and price. Only downside was the complicated payment method for the first payment which was confusing and I didnt like. I would have thought payment on a card machine would have sufficed!
4. desember 2025
Svar fra Fox Self Storage Ltd
Thank you, Deborah. We are pleased to hear that you found our service helpful and the pricing good. We are sorry that the initial payment process felt confusing and appreciate you sharing this feedback. We understand how important a simple payment experience is and will take your comments on board as we continue to review and improve our systems. Thank you for choosing Fox Self Storage and for taking the time to leave your review.
Great facility and helpful, efficient staff
Great facility, clean, good size and variety of modern, secure storage units. The staff could not have been more helpful and efficient. I made an error with my booking but it was rectified by 8am the next day. An excellent service all round.
11. desember 2025
Svar fra Fox Self Storage Ltd
Thank you for your wonderful feedback. We are delighted to hear that you were pleased with the clean, modern and secure storage facilities, as well as the range of unit sizes available. It is great to know that our team were helpful and efficient and that your booking issue was resolved so quickly. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storag
Renting a storage unit
The help and assistance we received when booking and viewing the storage unit was top rate.Many thanks
11. desember 2025
Svar fra Fox Self Storage Ltd
Thank you, Tim. We are very pleased to hear that you received top rate help and assistance when booking and viewing your storage unit. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Storage unit.
After a slight hiccup, which was quickly resolved, the storage unit was allocated and items moved in.
Special thanks to Geriant and Dave for their patience and help.
29. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Joe. We are pleased to hear that everything was quickly resolved and that you were able to move your items into the storage unit without any further issues. A special thank you also for mentioning Geriant and Dave. It is wonderful to know that their patience and help made a difference. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Great guidance and information from…
Great guidance and information from your website including the videos showing the units, these were extremely useful in helping us choosing what we needed. Lady at the front desk was extremely helpful in showing us around. Very pleased with the Unit we were given.
26. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Damian. We are very pleased to hear that you found the guidance and information on our website helpful, and that the unit videos made it easier for you to choose what you needed. It is great to know that our front desk team were so helpful when showing you around and that you are happy with the unit you were given. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
First class friendly service from start…
First class friendly service from start to finish..
24. november 2025
Svar fra Fox Self Storage Ltd
Thank you, David. We are very pleased to hear that you received a first class and friendly service from start to finish. Your feedback means a great deal to us, and we are glad you chose Fox Self Storage Cwmbran
The staff are friendly and professional…
The staff are friendly and professional
The storage units are clean and dry and the yard is also clean and organised
Very well priced to
17. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Andy. We are very pleased to hear that you found our staff friendly and professional and that you were happy with the clean, dry and well organised storage units and yard. It is great to know you felt the pricing was very fair. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
The people that I dealt with at Fox…
The people that I dealt with at Fox Storage in Llanishen were really helpful and very professional. Everything was explained clearly and my storage needs were soon dealt with. I had to contact them again regarding extra time needed and this request was dealt with in the same professional manner. I would certainly recommend Fox storage if asked. Valerie Graham.
12. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Valerie. We are delighted to hear that the team at our Llanishen branch were helpful, professional and clear in explaining everything from the start. It is great to know that your storage needs were handled quickly and that your request for extra time was dealt with just as professionally. Your kind words and recommendation mean a great deal to us, and we are very glad you chose Fox Self Storage.
I transferred to Fox Storage some years…
I transferred to Fox Storage some years ago , as they had a competitive edge . Been there ever since .
Avoiding taking up space at home for all sorts of items .
Great service , and can be 24/7 for some customers .
Very pleased with service.
14. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Martyn. We are delighted that you chose to move to Fox Self Storage some years ago and that you have stayed with us ever since. It is great to know that our competitive pricing, reliable service and flexible access continue to suit your needs and help you keep valuable space free at home. We truly appreciate your loyalty and are very pleased to hear how satisfied you remain with the service.
Svar fra Fox Self Storage Ltd
Thank you, Douglas. We are pleased to hear that you were happy with the people, the service and the convenient location. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Chloe was a great help filling in the…
Chloe was a great help filling in the forms online, she went and measured the unit for me to make sure my sofa’s would fit, very pleasant and helpful.
13. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Bob. We are so pleased to hear that Chloe was such a great help with your online forms and that she took the time to measure the unit to ensure your sofas would fit. It is wonderful to know you found her pleasant and helpful. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Sean and the team have been fantastic…
Sean and the team have been fantastic since we moved into the Newport centre. Extremely helpful when we had to change unit size too. I’d like to give a special mention to Sam, who at every visit goes above and beyond. Extremely friendly and polite and a great asset to the team.
12. november 2025
Svar fra Fox Self Storage Ltd
Sean and the team have been fantastic since we moved into the Newport centre. Extremely helpful when we had to change unit size too. I’d like to give a special mention to Sam, who at every visit goes above and beyond. Extremely friendly and polite and a great asset to the team.
by Simon
Very helpful quick efficient service
Very helpful quick efficient service. Vincent was very supportive to my needs. Went above and beyond. Would highly recommend.
10. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Paula. We are so pleased to hear that you found the service quick, efficient and helpful. It is wonderful to know that Vincent provided such great support and went above and beyond to meet your needs. Your kind words and high recommendation mean a lot to us, and we are very glad you chose Fox Self Storage.
Wasn’t told before payment that isn’t…
Wasn’t told before payment that isn’t 24/7 access and wasn’t told can’t access on Sundays
8. november 2025
Svar fra Fox Self Storage Ltd
.
Temporary Storage Solution Solved
Was looking for temporary storage for contents of double garage and large shed during our recent house move. Fox Self Storage offered us a solution at a reasonable price. Shaun and his team were extremely helpful and the whole process went without a hitch. I was able to load and unload as and when I needed. The units were clean, modern and secure. The lift was a blessing as the units were located above ground floor. Would definitely recommend.
15. september 2025
Svar fra Fox Self Storage Ltd
Thank you, John. We are so pleased to hear that our storage solution worked well for you during your house move and that Sean and the team were so helpful throughout. It is great to know that you found the units clean, modern and secure, and that the lift made access easier. Your kind words and recommendation mean a great deal to us, and we are very glad you chose Fox Self Storage.
Last minute needs for storage met and expectations exceeded.
Having come to a sudden need of storage options, I frantically googled local facilities (as is the way) i looked at a few places with units too small or way too expensive and then found fox.
I visited the site to judge the size and it was perfect for my needs.
Vincent, the attendee of the day, was super helpful and even got me a great deal on an smaller overflow unit when my needs changed for a second time in the same day! Great service, location is perfect for us and well priced. Thank you!
7. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Rich. We are delighted to hear that you found the right storage solution with us and that Vincent was so helpful in meeting your changing needs on the day. It is great to know that you were pleased with the service, location and pricing. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storage.
Friendly and helpful staff, easy to use storage
Friendly and helpful staff, easy access - clean and easy access facility
7. november 2025
Svar fra Fox Self Storage Ltd
Thank you, Henry. We are pleased to hear that you found our team friendly and helpful and that you were happy with the cleanliness and accessibility of our facility. Your feedback means a lot to us, and we are glad you chose Fox Self Storage.
Very friendly competent and helpful…
Very friendly competent and helpful staff.
I have been coming to fox storage for around 7 years and this is this reason I’ve stayed with them! Also it’s a nice dry building and an easy to access space.
I was a bit unhappy with the change to the end of contract (before you could end it and not have to pay the whole month) apart from this there’s no complaints!
3. november 2025
Svar fra Fox Self Storage Ltd
Thank you for your kind words and for being a loyal customer for the past 7 years. We truly appreciate your feedback regarding the change to the end of contract policy. Our intention is to help customers manage their notice period more effectively. We are glad to hear you are satisfied with our friendly staff, the dry building, and the easy access. If you have any further questions or concerns, please feel free to reach out.
Hiring storage space with Fox was easy…
Hiring storage space with Fox was easy from start to finish. Even though they didn't have the Sq footage I wanted they accommodated me with 2 units side by side. Always friendly and helpful whenever I visited the site, which was clean and tidy inside and out. When I moved away from the area there was no hidden fees, just a thank you for the custom and a prompt refund of money that was outstanding.
I would definitely recommend Fox Self Storage, Newport to anyone looking for that bit of extra storage space.
21. oktober 2025
Svar fra Fox Self Storage Ltd
Thank you, Peter. We are so pleased to hear that your experience with Fox Self Storage Newport was so positive from start to finish. It is great to know that our team were able to accommodate your needs, that you found the site clean and tidy, and that everything was handled smoothly when you moved away. Your kind words and high recommendation mean a great deal to us, and we truly appreciate your custom.
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