Katherine is brilliant and really made booking our storage facility very simple and straightforward. Now we are moving again it was a no brainer to get in touch with Katherine who organised everything... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Friendly staff and clean storage containers. Also lots of useful trolleys to use to move your things which made a stressful time an easier experience.
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From booking to moving day Kathryn was fantastic she explained everything to put me at ease as i felt very overwhelmed, stressed and no idea where to begin! Explained the process..with a video call a... Vis mer
Having looked at storage after having my work van broken into. Fox storage did a same day booking and use straight away. Taking away that feeling of waking up through the night checking on my van.... Vis mer
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Informasjon om virksomheten
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Om Fox Self Storage Ltd
Skrevet av virksomheten
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Kontaktopplysninger
10 Somerset Road, NP441QX, Cwmbran, Storbritannia
- 01633 866923
- trustpilot@foxselfstorage.com
- foxselfstorage.com
Fox Self Storage Ltd
4,8
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224 anmeldelser
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An excellent service
An excellent service from a very friendly and polite team. They were very helpful throughout the move into temporary rented accommodation and made it all go as smoothly as it could.
We will be using them again in a few months when we buy into our final home
23. februar 2026
Svar fra Fox Self Storage Ltd
Hi Richard,
Thank you for your kind feedback. We’re so pleased to hear the team provided a friendly, polite and helpful service while you moved into your temporary accommodation.
We know that moving in stages can add extra pressure, so it’s great to know everything went as smoothly as possible. We’ll look forward to helping you again in a few months when you move into your new home.
Wishing you all the best with the next steps, and thank you for choosing Fox.
Fox Storage Bristol - great for our needs
Sue and the team are incredibly friendly and helpful. Made signing up and finding the right unit easy.
The units are so well kept, no damp, no danger to any of our belongings.
The units are perfect for our needs, long term storage. The hours might not suit everyone, but we didn't need 24hour access. The team made sure we had the right unit for our gear, helped us upgrade to bigger storage when needed.
23. februar 2026
Svar fra Fox Self Storage Ltd
Thank you, Simon, for such a detailed and positive review.
It’s great to hear that Sue and the team made the sign-up process straightforward and helped you find the right unit for your needs, especially being able to upgrade smoothly when your storage requirements changed. We’re also pleased that you’ve found the units clean, dry and well maintained, as protecting our customers’ belongings is always a top priority.
Good experience
Loading trolley always available
Lift always works
Clean units
Easy access
Good parking right by the lift
Staff very helpful and go the extra mile
19. februar 2026
Svar fra Fox Self Storage Ltd
Thank you for your fantastic feedback. We’re so pleased to hear that you find the loading trolleys readily available, the lift reliable, and the units clean and easy to access. Convenient parking right by the lift makes a big difference, so it’s great to know that’s working well for you too.
Our team will be delighted to hear your kind words, they always aim to go the extra mile to help. We really appreciate you taking the time to share your experience.
Excellent service
Organized and communication very good. Removal guys excellent and very friendly. Not cheap but the standard of service worth the extra.
19. februar 2026
Svar fra Fox Self Storage Ltd
Thank you for your feedback, Christian.
We’re pleased to hear that you found everything well organised and that communication was clear throughout. It’s also great to know the removal team made such a positive impression, we’ll be sure to pass on your kind comments to them.
We understand that quality service comes at a cost, so it’s reassuring to hear you felt the standard of service justified the investment. Thank you again for taking the time to share your experience.
7 years excellent service
7 years excellent service. Easy acess to site and parking .Well maintained premises and storage facilities Extremely helpful staff always available. Nothing is too much trouble for them .I highly recommend Fox Self Storage Cardiff.
18. februar 2026
Svar fra Fox Self Storage Ltd
Thank you, Mary, for your continued support over the past seven years. It means a great deal to know that you’ve found our site easy to access with convenient parking, and that the premises and storage facilities have remained well maintained throughout your time with us.
We’re also pleased to hear your kind words about the team. Being helpful and available whenever needed is exactly what we aim for, and it’s great to know that’s been your experience.
Your recommendation of Fox Self Storage Cardiff is very much appreciated. Thank you again for taking the time to share your feedback.
Excellent service and very happy with…
Excellent service and very happy with the price too !
18. februar 2026
Svar fra Fox Self Storage Ltd
Thank you so much for your kind words! We’re delighted to hear that you were happy with both the service and the price. Your support means a great deal to us.
Friendly team
Having known the Bristol team since the Easymove days we would recommend this friendly, resourceful (and patient) team for moving and storage. They have moved us several times over the years (and provided storage) and we would have no hesitation in recommending them to others.
31. juli 2025
Svar fra Fox Self Storage Ltd
Thank you for your continued support over the years and for taking the time to share your recommendation. It means a great deal that you’ve trusted the Bristol team since the Easymove days for multiple moves and storage as well.
We’re pleased to hear you’ve found the team friendly, resourceful and patient throughout. Consistency and reliability are exactly what we aim to deliver every time.
Your recommendation is very much appreciated, and we look forward to assisting you again whenever you need us.
Would recommend this company
Have used this self storage unit since 2004.
Very easy to visit the self storage unit. Could rely on them to tell me if there was anything wrong. Always reminded me when they were about to take my pay me t by direct debit. Staff very pleasant to deal with.
7. februar 2026
Svar fra Fox Self Storage Ltd
Heulwen, thank you for your kind words and for trusting us with your storage since 2004. We value your long standing loyalty.
We are especially pleased to hear that you have found access straightforward and that our team’s communication has given you confidence and peace of mind over the years. We work hard to ensure our customers always feel informed, supported, and secure when storing their belongings with us.
Maintaining well managed facilities, a visible staff presence, and strong security measures is something we consider essential, and it is wonderful to know that this has made your experience consistently positive. Your comments about the team being pleasant to deal with will mean a great deal to everyone here.
Thank you again for your continued trust.
Svar fra Fox Self Storage Ltd
Thank you Malcolm. We really appreciate your review and feedback.
Hassle free
Everything was safe and easy to get to if needed. The price was right. The staff were pleasant, brilliant company
28. januar 2026
Svar fra Fox Self Storage Ltd
Hi Anne, thank you for your great review! We’re glad to hear everything was safe, easy to access, and well priced, and that our team made a positive impression. We really appreciate your kind words and your recommendation of Fox Self Storage.
Excellent customer service
Excellent customer service, very friendly and good prices. Very secure storage.
3. februar 2026
Svar fra Fox Self Storage Ltd
Hi Jennefer, thank you for your kind feedback! We’re happy to hear you had a great experience with our friendly team, competitive pricing, and secure storage. We appreciate you choosing Fox Self Storage Cwmbran.
Every time I visit Fox
Every time I visit Fox, there is always a friendly atmosphere, they are always helpful.
28. januar 2026
Svar fra Fox Self Storage Ltd
Thank you, Mike. We are pleased to hear that you always find a friendly atmosphere when you visit and that the team continue to be helpful. Your feedback is much appreciated, and we are very glad you chose Fox Self Storage.
I needed storage for a short time as I…
I needed storage for a short time as I relocated from Hamble-Le-Rice to Totton Southampton. This was perfect location for me to keep stuff until I could complete my move.
The staff were amazing, so very helpful and always so cheerful. It made it a pleasure each time I went in to the storage lockup. Top marks for a clean tidy set up and and staff.
I would totally recommend them on all counts.
22. januar 2026
Svar fra Fox Self Storage Ltd
Thank you, Chris. We are delighted to hear that the location worked so well for you during your move and that the team made each visit such a positive experience. It is wonderful to know that you found the facility clean and tidy and the staff cheerful and helpful throughout. Your recommendation means a great deal to us, and we are very glad you chose Fox Self Storage.
Clean and well kept storage facility
Clean and well kept storage facility. Good choice of unit sizes available. Staff extremely friendly and helpful. Highly recommended.
1. desember 2025
Svar fra Fox Self Storage Ltd
Thank you, Michael. We are pleased to hear that you found the facility clean and well kept and that the range of unit sizes suited your needs. It is great to know that our staff were friendly and helpful. Your recommendation is much appreciated, and we are very glad you chose Fox Self Storage.
I can’t recommend Fox Storage more…
I can’t recommend Fox Storage more highly. The staff have been so cooperative and helpful in every way. The spaces are clean dry and very easy to access. I wouldn’t use any other company.
28. januar 2026
Svar fra Fox Self Storage Ltd
Thank you, Gillie. We are delighted to hear that you would recommend us so highly. It is wonderful to know that the team have been cooperative and helpful and that you found the storage spaces clean, dry and easy to access. Your kind words mean a great deal to us, and we are very glad you chose Fox Self Storage.
Friendly, efficient and helpful
Friendly, efficient and helpful service. The booking process is very easy, and the storage location is convenient, clean and safe.
28. januar 2026
Svar fra Fox Self Storage Ltd
Thank you, Geraint. We are pleased to hear that you found the service friendly, efficient and helpful, and that the booking process was easy. It is great to know the location suited you and that you found the facility clean and safe. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
Clean and tidy storage facility
Clean and tidy storage facility, with a great introductory offer
2. januar 2026
Svar fra Fox Self Storage Ltd
Thank you, Sarah. We are pleased to hear that you found the storage facility clean and tidy and that the introductory offer worked well for you. Your feedback is much appreciated, and we are glad you chose Fox Self Storage.
The staff were super helpful and my…
The staff were super helpful and my stage unit is easy to access and load up. They were friendly and kind.
5. januar 2026
Svar fra Fox Self Storage Ltd
Thank you, Alison. We are delighted to hear that our staff were so helpful and friendly and that you found your storage unit easy to access and load. Your kind words are much appreciated, and we are very glad you chose Fox Self Storage.
BEWARE!
Promise of special rates to be offered after the initial 2 months promotional prices … these ‘special’ prices never manifested themselves, full extortionate price was charged every time, even though they were assured that we intended to continue to store our stuff at Fox’s for many months to come.
Little or no communication evident between the ‘shop floor’ staff, and the frequently referred to Accounts Team. LOOK OUT!
25. desember 2025
Svar fra Fox Self Storage Ltd
Thank you for your feedback. We feel it is important to clarify the situation for the benefit of all our customers. Unfortunately, in this instance, the issue arose because there were outstanding payments that had not been settled over several months. We provided multiple reminders and communicated this clearly.
We pride ourselves on offering very generous promotional rates and high-quality refurbished facilities, and we always ensure that the terms are transparent from the start. After the promotional period, the standard rate applies, and we believe our pricing remains competitive.
We understand that this may have been disappointing, but it is important for us to maintain fairness and consistency for all customers. We welcome any further discussion to ensure that everyone fully understands our terms and the value we offer.
Thank you for the opportunity to clarify, and we remain committed to providing excellent service and competitive pricing to all our clients.
As with the move out
As with the move out. The move in was just as easy. Thank you Rob. Nathan and Jordan.
Thanks also Dan. You have a great team working with you.
16. desember 2025
Svar fra Fox Self Storage Ltd
Thank you, Alex. We are delighted to hear that the move in was just as smooth and easy as the move out. It is great to know that Rob, Nathan and Jordan looked after you so well. I am very proud of the team and really appreciate your kind words. Thank you again for choosing Fox Moving and Storage.
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