FonePaw Anmeldelser 

257
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

FonePaw Screen Recorder is an excellent software with a clean and simple interface, making it very user-friendly. It can export high-quality files in various formats and is highly recommended.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bonjour, Je tiens à vous remercier pour votre intervention à la récupération de la clef datant de plusieurs années.Non seulement vos produits sont de grande qualité mais le service de tous le... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I accidentally nuked a bunch of important photos and was panicking. I tried a few other things, but FonePaw actually managed to find them. The interface is straightforward enough that even I didn’t m... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Betrüger!! Fraudster Software funktioniert nicht, habe noch gleichen Tag storniert / widerrufen! FonePaw verweigert die Rückzahlung! Ich musste PayPal einschalten, um das Geld zurückzuzieh... Vis mer

Informasjon om virksomheten

  1. Programvareselskap
  2. Programvareforhandler

Skrevet av virksomheten

FonePaw is all about experience, efficiency, and quality. Founded in 2014, we are now a leading software company specializing in data recovery, data transfer, data backup, system repair and multimedia tools, helping more than 8,000,000 global users untangle complex issues that always emerge during their digital evolution journey. Our passion for customer experience is what motivates us, and we are satisfied with what we do and proud to integrate into an organization that respects customers. Our excellent editors coming from all over the world gather here. They commit themselves to providing users with effective & simple solutions to mobile tasks with talents & experience. Continuous delving and absorbing digital information, they are exploring the road towards the first-tired experts in mobile & desktop solutions. No matter you are suffering from iOS data loss due to accidental deletion, system crash, jailbreaking, or more, FonePaw is powerful enough to handle the situation. To guarantee a higher recovery rate, FonePaw offers 3 different recovery modes, so that you can recover data directly from iPhone or from backups as you need. Broad compatibility in both devices and versions. FonePaw supports recovery for iPhone, iPad, iPod Touch and always keeps pace with the newest update.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

257 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(257)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Leute Achtung, Betrug!!!!

Leute Achtung, werde gg dieses Unternehmen vorgehen. Kundenservice antwortet nicht auf Emails, reinster Betrug.
Es werden nicht eure alten Daten wiederhergestellt, sondern irgendwelche systemeigene Icons heruntergeladen, mit dem euer Speicherplatz voll gemüllt wird.
Nicht herunterladen!!!!!!!!

23. februar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I see the FonePaw people are ignoring…

I see the FonePaw people are ignoring me. I wonder how much you are paying all these people for all the good reviews you are getting. I feel I should be honest here and others who looking to use FonePaw not walk away from your products, but run. I have been looking at other data recovery sites which have a better rating than FonePaw. If you use FonePaw and accidently make a mistake you may as well forget getting help. Their support team will give you the run around for 2 to 8 days then stop answering e-mails and take your money leaving you around $85.00 in the hole. They have a thing about you using their free version first or they will not guarantee their product. You must look closely for their little orange box so you can use their free version.

23. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

ES KANN NICHTS!!!!!

ES KANN NICHTS!!!!!
Absolut mieses Programm habe drei Handys Probiert zu reparieren und keines wurde repariert.
Ein absolut mieses Programm wie gesagt da kann man sein Geld lieber das Klo runterspülen.
Und zudem kann man noch nicht mal den Vertrag widerrufen oder das Programm testen.

13. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst Customer Service

I had high hopes that this program would help restore all my data off a phone that got dropped and the screen went black. From the website that had FonePaw advertised, it never gave me a list of phones that they do not support. So I buy the program for $70, go through the process to try to get my data back. But when I get to the part that says to pick the type of phone, mine was not listed and I couldn't put other. So I contacted Customer Service about this and they said oh we don't support your type of phone. Its written below on what we do support and what we do not. Well this was never advertised on the site I got everything off of. For 2 months now I have been going rounds with them in trying to get my money back. Wasn't my fault it wasn't advertised correctly, maybe they shouldn't have it advertised on websites that don't follow their policies. Not backing down until I get my money back, this is bull crap.

12. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It is NOT safe to use

It is NOT safe to use. I have had my laptop for four years plus and after installing this app, my laptop is no longer turning on. I noticed that apps were removed from my laptop and I wouldn't be surprised if this software is being used for suspicious activities.

3. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra FonePaw

Dear Customer,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com .

I hope we can make good communication with each other and help you solve the problem in a considerable solution.

Hope to hear from you again.

Best regard,

Lucy

Vurdert til 1 av 5 stjerner

Sorry sorry product

Sorry sorry product
DO NOT BUY
customer svc is not lady w headset on ad
You can only email customer svc and they get a -10
Sorry company take your money

27. desember 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Customer,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com .

I hope we can make good communication with each other and help you solve the problem in a considerable solution.

Hope to hear from you again.

Best regard,

Lucy

Vurdert til 1 av 5 stjerner

This company is a scam

This company is a scam. The software don't work even when paid. Then try to scam you for more money/software to fix their issues. No customer Service. Not worth a simple penny. Only contact with company is e mail and they do not respond. I installed it and removed the programs after 11 hours of fighting with it. I also am canceling the payment
RUN AWAY from this company.

New response

Trust me! I’m am not from another company and if you persist, I’ll post proof of my x-account and your e mail that you are refunding me.
This is a company calling me, a consumer, a lier. Want to do business with them?????
I don’t even like electronics.

12. desember 2020
Anmeldelse skrevet uten oppfordring
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Svar fra FonePaw

This is the fake review from other company, pay attention for it!

Vurdert til 1 av 5 stjerner

I purchased the FonePaw Video Convertor…

I purchased the FonePaw Video Convertor and despite installing it on two separate PC's, it took over 24 hours to complete upscaling a 1080 mp4 file. Yet when I used a different program, it took way less time. When I requested support to refund my money, they refused with the explanation that event though it took 24 hours to complete, the software works, despite the fact they supposedly offer a 30 day money back offer. Terrible customer service and in addition, deceiving as well.

9. desember 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Customer,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com .

I hope we can make good communication with each other and help you solve the problem in a considerable solution.

Hope to hear from you again.

Best regard,

Lucy

Vurdert til 1 av 5 stjerner

foockin bullsht of an app

foockin bullsht of an app
DO NOT PAY FOR THIS CRP. WASTED 5HRS ON THIS BS.

28. november 2020
Anmeldelse skrevet uten oppfordring
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Svar fra FonePaw

Dear Mrs Emma,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com .

I hope we can make good communication with each other and help you solve the problem in a considerable solution.

Hope to hear from you again.

Best regard,

Lucy

Vurdert til 1 av 5 stjerner

Android Phones do not work

Instead of the free trial I purchased the product they recommended. Unfortunately it was the wrong product and set of over 50 emails back and forth with “Emily” the rudest and most unhelpful person. This product regardless of what they saw is NOT compatible with Android phones. You will not get a refund and you will not get a manager. So I would not bother wasting your time or money on this company.

25. november 2020
Anmeldelse skrevet uten oppfordring
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Svar fra FonePaw

Dear Jenn B,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com .

I hope we can make good communication with each other and help you solve the problem in a considerable solution.

Hope to hear from you again.

Best regard,

Lucy

Vurdert til 1 av 5 stjerner

Installation and download is free but…

Installation and download is free but not the recovery. They entice you to purchase multiple products and then you end up losing money and no data recovery. I have send log files confirming that data recovery wasn’t successful yet they stopped responding to my emails. Now I have been chasing for 3 weeks to get my money because product didn’t work as they claim. It’s a fraud In my opinion and I am filing legal case here in Canada although company is located in hongkong! Don’t be another victim.

20. november 2020
Anmeldelse skrevet uten oppfordring
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Svar fra FonePaw

Dear Nagesh,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com . So that I will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

Vurdert til 1 av 5 stjerner

Don’t use this company

Don’t use this company it’s a scam and the products don’t work. I purchased their product and it failed to work. I have since had two engineers look at the problem and advise against using them.

19. november 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Jonny,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com . So that I will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

Vurdert til 1 av 5 stjerner

SCAM

This is a scam. I signed up for a free trial and was asked for credit card details. OK so sometimes that happens as you may want to continue after the free trial. However the banks authorisation was triggered and it halted as it possibly detected fraud. Their website then gave an option to
Cancel which I did and it directed me to a video streaming bogus website and charged my card £39. I have had to contact the fraud Dept of my bank and put a stop on my card. DO NOT be their next victim.

25. oktober 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear HR,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to my email: lucy@fonepaw.com . So that I will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

Vurdert til 1 av 5 stjerner

Fonepaw Datenrettung für MAC

Dieses Programm ist für eine Datenrettung nicht geeignet Nach mehrstündigen versuchen wird lediglich die Anzahl der Datein angezeigt, eine Auswahl der vermeintlich gefundenen Daten ist jedoch nicht möglich. Der Rechner wird hier offensichtlich in eine Endlosschleife geschickt!!! Es handelt sich nicht um ein altes Modell, sondern um ein MacBook Air 2020.
Eindeutig keine Kaufempfehlung.

6. september 2020
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Svar fra FonePaw

Dear Rudolf,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to our German email: support@fonepaw.de . So that they will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

Vurdert til 1 av 5 stjerner

Terrible service - Don't Waste Your Money!

Terrible service! It didn't work on our Galaxy S5 and they wouldn't refund. Said I should have read their site better. DON'T WASTE YOUR MONEY!

24. august 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Customer,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to our German email: support@fonepaw.de . So that they will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

Vurdert til 1 av 5 stjerner

Samsung S6 Muster vergessen

Samsung S6 Muster vergessen. Trotz vollmundiger Versprechen von FonePaw tut sich garnichts. Kein Zugriff aufs Handy. Werde ich wohl die Bilder nicht retten können.

23. juli 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Customer,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to our German email: support@fonepaw.de . So that they will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

Vurdert til 1 av 5 stjerner

Shocking customer service.

Shocking customer service. Software does not do as they claim on their website and they do not give you a 30 day money back guarantee as they claim to. Just ignore you. I want my money back!

16. juli 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Philippa,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw. I am so sorry to hear your case. I have checked your email and order record, we didn't mentioned the software can detect the iCloud deleted data, we suggested the user try our trial version to use before purchasing the software.

Thanks,

Vurdert til 1 av 5 stjerner

Absolute Abzocke

Absolute Abzocke! Man wird quasi zu einem Kauf gezwungen! Alles was das Programm wiederherstellen kann, sind systemeigene Icons und ein Haufen Müll, der ab Werk auf einem Handy schon drauf ist!

Werde mein Geld über PayPal zurückziehen!

21. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Dear Customer,

Thank you for shopping on FonePaw. My name is Lucy and I’m the Customer Service Manager of FonePaw.

I am so sorry to hear your case. Would you mind to email the case details to our German email: support@fonepaw.de . So that they will follow your case.

I hope they can make good communication with each other and help you solve the problem in a considerable solution.

Lucy

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