FonePaw Anmeldelser 

257
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

FonePaw Screen Recorder is an excellent software with a clean and simple interface, making it very user-friendly. It can export high-quality files in various formats and is highly recommended.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bonjour, Je tiens à vous remercier pour votre intervention à la récupération de la clef datant de plusieurs années.Non seulement vos produits sont de grande qualité mais le service de tous le... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I accidentally nuked a bunch of important photos and was panicking. I tried a few other things, but FonePaw actually managed to find them. The interface is straightforward enough that even I didn’t m... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Betrüger!! Fraudster Software funktioniert nicht, habe noch gleichen Tag storniert / widerrufen! FonePaw verweigert die Rückzahlung! Ich musste PayPal einschalten, um das Geld zurückzuzieh... Vis mer

Informasjon om virksomheten

  1. Programvareselskap
  2. Programvareforhandler

Skrevet av virksomheten

FonePaw is all about experience, efficiency, and quality. Founded in 2014, we are now a leading software company specializing in data recovery, data transfer, data backup, system repair and multimedia tools, helping more than 8,000,000 global users untangle complex issues that always emerge during their digital evolution journey. Our passion for customer experience is what motivates us, and we are satisfied with what we do and proud to integrate into an organization that respects customers. Our excellent editors coming from all over the world gather here. They commit themselves to providing users with effective & simple solutions to mobile tasks with talents & experience. Continuous delving and absorbing digital information, they are exploring the road towards the first-tired experts in mobile & desktop solutions. No matter you are suffering from iOS data loss due to accidental deletion, system crash, jailbreaking, or more, FonePaw is powerful enough to handle the situation. To guarantee a higher recovery rate, FonePaw offers 3 different recovery modes, so that you can recover data directly from iPhone or from backups as you need. Broad compatibility in both devices and versions. FonePaw supports recovery for iPhone, iPad, iPod Touch and always keeps pace with the newest update.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

257 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(257)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

At first I thought it was a scam

At first I thought it was a scam, but they are serious and did refund my payment.
Thanks

22. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,
Thank you for sharing your experience!
Again, thanks for choosing our products!

Vurdert til 5 av 5 stjerner

Reinstalling license key

Lost the license key and forgot the registration code for my iOS transfer. Got it back from Fonepaw to reinstall it on my new computer.

15. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,
Thank you for sharing your experience, and we are very happy to hear the news.We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!

Vurdert til 1 av 5 stjerner

Commande non livrée

J'ai acheté Fone Paw hidata le 24/02/24 ( commande par iCommerce 930220213), et j'ai été débité aussitôt.
Je devais recevoir un lien de téléchargement par courriel séparé, et ne l'ai jamais reçu.
Je n'ai reçu aucune réponse à mes relances sur le site Fone Paw.

24. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Bonjour,
Notre équipe de service à la clientèle nous a fait savoir que votre adresse électronique ne nous permettait pas de vous contacter avec succès. Pourriez-vous nous fournir une autre adresse électronique ?

Vurdert til 5 av 5 stjerner

Quick and efficient solution

very quick answer. Very efficient datas. Problem solved in one shot!

2. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,
Thank you for sharing your experience, and we are very happy to hear the news.We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!

Vurdert til 1 av 5 stjerner

Avoid avoid avoid

My second review of this company, after the first 3 attempts to contact through their site and a review left here, they still are avoiding a refund. They responded to my review allegedly requesting further information from me via email (no email contact whatsoever including spam), and instead of refunding and cancelling have now charged me a second month .

23. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hi Kaos,
It may be that your email address is incorrectly filled in, so that the order information mail can not be sent to your email system.I have requested an email from TrustPilot, please reply.
We don't seem to have found your ticket based on your information.
Please respond to the information I requested from you at Trustpilot.Our dedicated department will find you to solve your problem.
Please Contact our Support Team: https://www.fonepaw.com/contact/
Email:support@fonepaw.com
Warm regards.
FonePaw

Vurdert til 5 av 5 stjerner

GREAT SUPPORT, QUICK REFUND…

Received a refund with no delays or questions….great communication from the support team and overall I would encourage anyone to use these services with no hesitation whatsoever…I will definitely come back and utilise their services again in future should I require them…thank you for an easy, swift and great service!

14. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Worked ... eventually.

Version 1.7.3 did not work. Version 1.7.4 works great. It's a little slow, but gets the job done.

7. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello Mark Campidonica,
Which software are you using?
You can contact our support team and we will resolve your issue in a timely manner.
Contact us:https://www.fonepaw.com/contact/
We apologize for any inconvenience caused.
Warm regards.
FonePaw

Vurdert til 5 av 5 stjerner

Tengo mas de 5 años usando FonePaw y me…

Tengo mas de 5 años usando FonePaw y me funciona excelente para conferencias, juegos etc. sobretodo porque no tienen que avisar que se esta grabando a todos los involucrados, es sencillo lo hace con calidad y lo he provado con hasta 5 horas continuas y no ha hecho cortes, muy bueno lo recomeindo, fiel usuario de esta aplicación.

21. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Total fraud

Total fraud!
3,2 GB data recovered from 256 GB.
Exactly the same amount of data as my ICloud backup contains!
Do NOT waste your money on this crap software.

8. februar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello Jacob_J,
In this case, we would like you to confirm that you are able to scan most of your data when using a trial version of the software.
In addition, please provide relevant order information and your email address, we will contact you in time and analyze your problem.
We apologize for any inconvenience caused.
Warm regards.
FonePaw Support Team

Vurdert til 5 av 5 stjerner

I’m a long time customer

I’m a long time customer. Service is very good and I use FonePaw weekly for my work! Thank you!

Finally writing this because I accidentally double purchased FonePaw this year. The company was quick to help me and refund my second purchase.

1. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

ScreenRecorder macht Probleme

ScreenRecorder macht Probleme: Unmöglicher Support, ich glaube die können nicht lesen. Mehrmals das Problem beschrieben, es kommen immer die selben Rückfragen als ob ein Automat dransitzt. Absolut keine Empfehlung.

30. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello Thomas Hoffmann,
We usually recommend that users check if there is a problem with their settings.
If you set it up properly and still can't record properly, we hope you can provide relevant information and upload feedback to us in the software.
We will analyze your problem in a timely manner.
Warm regards.
FonePaw Support Team

Vurdert til 1 av 5 stjerner

Attention arnaque!!!

J'ai acheté le logiciel il y a quelques jours. Il est décrit comme pouvant enregistrer les émissions de M6 replay mais ce n'est pas le cas!!! Il n'y a que le son, pas d'images. Fonepaw fonctionne comme les autres logiciels gratuits, sauf que c'est payant....
En plus le service client ne répond pas aux sollicitations. Une belle arnaque!

22. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello Willow DURAN,
In this case, we would like you to check if you are using the latest version and if it is set correctly on the software settings.
Regarding your question, we also contacted you by email.We hope you can check if you have received our email.
We apologize for any inconvenience caused.
Warm regards.
FonePaw Support Team

Vurdert til 1 av 5 stjerner

scammer sind sie!

17. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello Lucas,
How can I help you?
Have you encountered any problems with receiving our services or using our software?
We apologize for the inconvenience.
Warm regrads,
FonePaw

Vurdert til 1 av 5 stjerner

I just bought this today

I just bought this today. Jan 9,2024. It does NOT work. I have tried every suggestion offered by this company. Nothing worked. Yes I even changed my USB cable. Trying to write to this company is impossible. The email doesn't deliver. All I want is this to work! But if it doesnt then I want a refund.

9. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hi Michael Milanczuk,
Thank you for taking the time to leave a comment here.We value every feedback from our users.
Regarding the problem that the software you mentioned is not working properly, we have replied to you by email.Please check your email.
If you have any further questions, please contact us immediately.
Warm regards,
FonePaw

Vurdert til 1 av 5 stjerner

je n'arrive plus a enregistre plus…

je n'arrive plus a enregistre plus d'image que du son

3. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,

Have you contacted our customer service team?
When you have a problem, you can contact our customer service team at any time. We will try our best and solve the problem for you as soon as possible.
Contact us: https://www.fonepaw.com/contact/

Vurdert til 5 av 5 stjerner

I ordered the wrong version..

I ordered the wrong version... Windows instead of Mac. After a mail I got 1 payment back immediately! Nice!!!
O, also important is that the program is working like a charme!

21. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,
Thank you for sharing your experience, and we are very happy to hear the news.We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!

Vurdert til 5 av 5 stjerner

Netter Support

Ich hatte meinen Lizenzschlüssel verloren. Das Team von FonePaw hat mir nett und unkompliziert geholfen. Sehr zu empfehlen!

22. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,
Thank you for sharing your experience, and we are very happy to hear the news.We will share this news with the customer service team, and we will be very encouraged.
Again, thanks for choosing our products!

Vurdert til 1 av 5 stjerner

Das Podukt konnte trotz intensiver…

Das Podukt konnte trotz intensiver Bemühungen keinerlei Daten vom Iphone wieder herstellen. Das Recht auf 14.tägige Rückgabe auf wurde mir verweigert obwohl ich es nach 2 Tegen wegen Erfolglosigkeit von meinem PC gelöscht und das auch dem Verkäufer mitgeteilt habe. Mein Antrag auf Rückerstattung wurde erst nach 5 Wochen barbeitet und bearbeitet und natürlich negativ beschieden.

18. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til FonePaw

Svar fra FonePaw

Hello,
We highly value user feedback on our products and services, whether positive or negative, as it serves as a catalyst for continuous improvement.
It was confirmed that you initially contacted us in September, but after we responded immediately and asked what help you needed, you never contacted us. It was not until December that you contacted us and stated that you needed a refund. After you contacted us, the technical department followed up promptly. According to the refund policy, if a refund is initiated due to a software issue, you need to provide screenshots, usage history, and other information for confirmation. However, you refused to do so and we were unable to issue a refund. If there is any misunderstanding, please contact our customer service team and we will help you to solve the problem.
In addition, we strongly recommend customers to browse the refund rules on the official website before making a purchase to avoid similar situations.


Warm regards
Fonepaw Support Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv