FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CoCo went above and beyond my expectations! Resolving my problem took several emails. CoCo sent me test models to print and asked me to provide the model I was struggling with. I expected her to loo... Vis mer
Bought an A5M Pro, returned 5 days later. Awful. Prints stopping mid flow. Confusing and longwinded process to change filament. Extruder gears blocked several times requiring lengthy disassemble. Poor... Vis mer
Selskapet har svart
Custom service is always there to help you when you need! They are very professional and kind and always there to help! As a first time customer it feels good and assuring knowing that we have a team... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
Kontaktopplysninger
Xian Yuan Lu, Jinhua Shi, Kina
- flashforge.com
Har svart på 8 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Flashforge excellent customer support
Flashforge has really stepped up there game in customer service. Sent me new parts very quickly, at no charge not even shipping.
Flashforge service does an incredible…
Flashforge service does an incredible job of getting back to you quickly. I sent them an email and had a reply in under an hour…that’s really rare in this day and age! I rarely have problems with Flashforge equipment, but when I do they really work to resolve, and again are SO fast…really appreciate that!
There is a bug in the firmware for the…
There is a bug in the firmware for the Flashforge Adventurer 4 which has not been fixed, it causes an offset shift in prints rendering them useless. This product has generally been abandoned by the company, I would not trust them to not do this to other products, I would go for a safer brand.

Svar fra Flashforge
I am so impressed with this company
I am so impressed with this company. I know the printers are great and we just ordered a second one for colored. But I had a little problem and I called and they got on it. We had great communication and contacted with me and let me know what was going the whole way. And they were very polite and very knowledgeable in what they were telling me.
Thank you so much. I will be recommending this company and printer to everyone I know!!
Hands down the best company
Absolutely the best company I've ever had the pleasure of doing business. Hands down amazing products combined with amazing customer service!! 10/10
Flashforge quick and efficient!
Flashforge support was quick and thorough in processing the issue and replying.
10 out of 10 best service ever
10 out of 10 best service ever. Their printers are super affordable and beginner, friendly.
Great customer support with immediate…
Great customer support with immediate responses and good help. I also really enjoy the ADX5 printer.
Quick Customer Service response to resolve a shipment error
I recently ordered a flashforge 3D printer and 4 rolls of HS PLA filament. When I received my purchase I noted I had received a neon yellow color filament rather than the neon orange I originally selected. I emailed customer service on 7/9 and immediately received a request for additional information. (photo of what I had received). I received an immediate response from customer service indicating a reel of neon orange was being sent and no further actions or additional payments we needed from me. Flashforge customer service was helpful with a very timely response.
Brilliant printer
Quality product with on going support…
Quality product with on going support and a pleasant experience to use and deal with.
My experience with the AD5X
My experience with the AD5X was great for various reasons; it was very easy to use (as someone with little experience), and the color change system was truly unique. Overall, after owning the printer for several months, I can say (with confidence) that it is one of the most reliable multi-color printers, especially for its price.
Excellent products and customer service
As an older woman who's not very tech-savvy, I’ve been pleasantly surprised by how easy it has been to learn and use my two FlashForge printers, the AD5M and AD5X. Both printers deliver excellent performance, and I’ve been really impressed with their quality. I also had an issue with missing items from my shipment, but FlashForge’s customer service was outstanding. They were prompt, helpful, and made sure the items will be resent immediately. Highly recommend FlashForge for both their reliable products and exceptional customer support!
Great company to deal with
Fast and reliable communication.
I had a quick query and it was dealt…
I had a quick query and it was dealt with quick and efficiently.
Outstanding Products and Even Better Support
I am extremely surprised at the negative reviews below. User error I suspect. The service and support from Flashforge has been nothing short of exceptional. Their 3D printers are, in my opinion, the best I’ve used—and the after-sales support has gone well beyond what I expected.
I’ve owned other well-known brands in the past, but none compare to the build quality and reliability of Flashforge machines. I’ve been using the Adventurer 5M for a while and recently added the AD5X to my lineup—it has not disappointed.
Highly recommend Flashforge to anyone serious about 3D printing.
Great customer experience
I purchased the new AD5X on 06/24/25 for $399. Yesterday I saw a prime day discount which would save me $30 with check out code. I sent them an email and requested to receive the $30 refund. They could have refused or told me to repurchase and return the original purchase. Instead they refunded the $30 promptly in less than 24 hours. I enjoyed my AD5M pro and can't wait for the AD5X to arrive!
L adventurer 5mpro.impression sereine
Possédant une adventurer 5mpro depuis août 2024,après plusieurs impressions de models ,j ai pu apprécier sa rapidité.sa fiabilité,sa qualité d impression.la maintenance,entretien est ce qu il y a de plus simple.apres 3500 heures ce model fonctionne toujours aussi bien.
Fast response/good communication
Fast response, and after initially pointing out what I would be losing if I cancelled, they accepted my reply and initiated a refund. I'm impressed.
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