ANYCUBIC Anmeldelser 2 521

Llevo con mi impresora Photon M7, más de 4 meses. Me he gastado mas de 400€ entre Impresora y productos y nunca he tenido más de 5 impresiones seguidas exitosas. Es una verdadera basura de impresora, da igual lo que haga, nunca se nivela correctamente y siempre da fallo por encontrar residuos. No importa que limpie, cambie el FEP, cambie el protector del LCD, la temperatura de la resina... NADA RECOMENDABLE

Machine works very well and support was good. Would be 5 stars but ordered way early because price was going up, price didn't up for months and was a month late. Was never informed was going to be month late. Waited 3 months for printer.

From the initial contact the company has been fantastic. Their replies are always within 24hrs, they went above and beyond to ensure my complete satisfaction. Thank you

Great customer support and fast shipping on parts .. excellent service and product

Mit dem Drucker bin ich eigentlich ganz zufrieden. Aber die Farbtreue der Filamente ist eine Frechheit. Das gleiche Filament in der gleichen Farbe sieht komplett anders aus. Hierbei rede ich nicht von leichten Farbabweichungen, sondern davon, das es komplett unterschiedliche Farben sind. So sieht mein 18 Stunden Druck jetzt auch aus.

Waiting for multiple orders placed over a month ago. Promises of 3-8 working days , but nothing received. Emailing support gets you copy paste mails with delivery schedules unrelated to your order, but if you email again, those dates change. You can respond to those emails for additional inquiries, but then they just ignore them. I shudder to think what happens if I finally receive my orders and there is an issue. What if I have a printer from them and it stops working? Probably get ignored, like I am being ignored now.

Good Products and a very gelpful support team if you have any issues.

I have been using my Kobra S1 for a year ( a little over 3000 hours). This is my first 3d printer. I have had a few hardware problems and every one of them was resolved to my satisfaction. Sometimes waiting for delivery from China was a little frustrating but each part arrived and I was printing again. The prints today are visibly better than my first prints. I would definitely recommend the Anycubic S1.

Habe ein defekten 3d Drucker geschickt bekommen. Kann passieren aber den Umgang ist ein No Go!!!!
Der Support sagt ja ist Defekt. Und seit dem bis jetzt 5 Tage keine weitere Infos Antwort oder so.

My opinion about Anycubic and their 3D printers is very positive. Over time, I’ve used several models — Anycubic Kobra 3, Anycubic Kobra 3 Max, and Anycubic S1 — and you can clearly see the improvement in quality and technology with each new generation.

The latest Anycubic Kobra X impressed me the most. It is very quiet, fast, and delivers excellent print quality, which in my opinion is even better than the previous models. Prints are precise, stable, and reliable.

Even though there are mixed opinions online, both positive and negative, I personally have nothing bad to say about the company or their products. Everything works as it should.

Customer support also deserves special mention — despite time zone differences, responses are quick and helpful, and replacement parts are sent promptly without unnecessary complications. The service team is friendly and professional.

Overall, Anycubic is a reliable brand, and their printers — especially the Anycubic Kobra X — offer great quality and dependability.

The absolute best Customer Service and support from any company I have ever worked with. They have me as an absolutely loyal customer.

Each day the techs would reply with ways to try to fix the problem. They ended up with a new firmware update that solved my problems in under 2 weeks. Since this was a new product I thought that was very quick.

After all the good reviews I left, the machine started not acting right, support just started throwing parts at it for me to swap. The list of parts include:

• 2 extruders
• 1 complete hotend
• 1 nozzle
• 2 printhead PCB’s
• 1 gantry chain and cable
• 1 Ace buffer mechanism
• 1 magnetic pickup PCB (ace)
• Still needs slot ¾ drying fan which is making noise (no response from support)

An email chain a mile long with slow replies. Yes, I know China is behind, but not 48-36hr or beyond behind. Countless errors and wasted filament, scrapped prints. The support started out pretty decent, but quickly went sour. I’ve requested to speak with someone higher up within Anycubic and support told me “The seller will be in contact via email”. Uh..Excuse me? You are the seller, I purchased directly from the website. What do you mean “the seller”, you are the seller. After repeatedly stating “We/I understand your frustration”…No, you do not understand my frustrations, not in the slightest. I don’t expect the KS1 to perform like a $2-3-4k machine, but it’s not acting like a $600 machine, that’s for sure.

Asked alot of questions, and all were answered very quickly.
Highly knowledgeable and helpful.

Der Drucker ist OK,
Der Support ist mies.
Seit 14 Tagen hin und her geschrieben und keine Lösung gefunden.
Ich habe die Firma aufgefordert, das Gerät ein zu schicken und von denen in Reparatur zu geben, nichts.

Es macht einen Hoffnungslos und auch viel schlechte Laune.
Nie wieder Anycubic und nie wieder direkter Kauf über deren Seite.

I have needed support for several reasons and when I explained what the situation was had timely feedback and help regarding the issues. The equipment support has been by far the best. The consumables (Filament) support has been not as good but they are getting better.

J'ai eu un problème avec ma nouvelle kobra x j'ai écrit au techniciens de anycubic et en 24 heure il m'ont répondu et il on prit la décisions de ma envoyer les pièce de rechange sans aucun problème pres bon service a clientèle

Habe nun schon den 4. Anycubic Drucker. Die Feldrücker sind alle durchdacht, manchmal mit noch paar Fehlern die aber aus gebügelt werden. Der Support hat bei mir bisher immer nach bis zu 24h reagiert. Habe auch nie den selben Bearbeiter gehabt und alle waren kompetent und haben das Problem direkt erkannt.
Immerwieder gerne

Products are pretty good, had a few issues with early photons, but happy overall. However, customer experience is none existent, and they don't care about things lost in post.

Having spent almost £400 on a printer, I expect it to arrive, or to get a refund. I would never buy direct from them again, and only ever buy from a retailer.

Sempre bem atendido pelo suporte e também procuram ajudar a gente em tudo que podem. Recomendo sempre.