Like lots of others I am now hearing an intermittent chirp from these smoke alarms bought in 2022 which looks like it’s triggered by temperature falling so with winter approaching I will need to repla... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This company dissolved in 2023 and it is illegal for it to continue to sell the same product - which has the short battery / chirping heat alarm faults that others here also describe. If you look at i... Vis mer
Do not buy from this company. Bought in 2021 when Scottish government said we needed to get them. Meant to last 10 years so quite disappointing that after 5 years they chirp away intermittently duri... Vis mer
Completely agree with the last reviewer...this guy "Peter" did exactly the same to me...initially replies very quickly, then disappears, obviously feeling smug at that fact that no phone number is li... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Common with others, early battery depletion
Seems I add my comments to others in that some of my units with a supposed 10 year battery life are now indicating low battery. I purchased a pack of 10 and with 2 needing replacement I am reluctant to replace with this model and yet it's supposed to be a complete connected system as required by the Scottish Government. My previous NEST units with their replacement batteries were far better (yes, I know there was no heat alarm). But if units are failing before time and the whole needs to be disposed, that's an unnecessary expense both for me and for recycling.
DO NOT BUY FROM THIS COMPANY AS ALARMS…
DO NOT BUY FROM THIS COMPANY AS ALARMS ARE OVERPRICED AND DEVELOP FAULTS VERY QUICKLY and CUSTOMER SERVICE DI NOT RESPOND - AWFUL
Awful - avoid
Echoing almost every other reviewer here, our fire guard plus system fitted in January 2022 has started chirping intermittently since December 2025 I’ve had zero response from the company after emailing them to ask for support. Definitely do not buy any products from this company! Wish we had chosen differently when the regulations came in.
A total waste of money (£175)
A total waste of money (£175). 10 year lifespan my article. Have only had them 3 years. No response to email. It seems to start bleeping when the temperature goes down to 16 c - so you have to put central heating on to get it to stop costing you money on gas. I know other people having the same experience.
Same chirping SCAM as others here!
Same as everyone else… Bought for myself and 2 neighbours to comply with the regulations!
They started to randomly chirp, contacted customer services with original receipts but no reply…
SCAM!!
Installed 3 smoke alarms and 1 heat…
Installed 3 smoke alarms and 1 heat detector in February 2022. December 2025 alarms went off about 6am with no obvious cause. Now there is an intermittent beeping early morning and alarm going off every other day. Having read other recent similar reviews we will be replacing all alarms with a different brand. So much for 10 year guarantee.
Bought Fire Guard interlinked alarms in…
Bought Fire Guard interlinked alarms in Jan 2022.
One of them started chirping last month. Given the reviews here there seems little point in trying to contact Fire Guard to replace it. Complete overpriced scam.
DO NOT BUY!
DO NOT BUY!! Same issue as others, bought a bundle to comply with regulations and they were OK for 3 or 4 years. But now they chirp a lot, seems to be worse when the house is cold. No reply from the company to my email. My mother bought the same ones as me for her house, same issue too. Probably going to take then down as too noisy too sleep.
Shockingly bad
We have the same shocking experience, spent a small fortune on interlinked alarms, and started beeping earlier this year, contacted them and no online reply but a new alarm arrived in the post about a month later, more alarms beeping now and messaged multiple times with no response
10 year battery a lie
Bought in 2021 to be in line with the scottish regulations. Battery meant to last 10 years, but four years on is beeping every hour due to the battery failing. No way to contact the company, website links to amazon who are selling a different product. Feels like a scam. Avoid.
Don't waste your money!
Do not buy their products. Battery of items lasted half the time promised and ZERO customer support.
Avoid. Faulty. Don't waste your money.
The initial experience was good. Order/delivery was swift and all seemed great. Like everyone else, this was back in 2021/22 with the expectation of the batteries to last 10 year. The first battery fail was reported and replaced swiftly. This was within weeks of the purchase. However in Nov'25 a second alarm started to periodically chirp. I've emailed and had no response as yet. I doubt that I will.
A big con, no guarantee, no customer service
As many have reported. Bought interlinked alarm Dec 2021. Been chirping intermittently for months. They say the batteries last 10 years. No chance. A con, from pressurised advertising and SG scaremongering.
Bought set of alarms in January 2022…
Bought set of alarms in January 2022 necessary to comply with Scottish Govt regulations. Alarms are marketed as having 10 year life. In the winter of 2024 the alarms began to chirp intermittently, despite emailing the company I have not had the courtesy of any response. Problem seems worse in cold weather. Do not buy from this company, customer service appalling!
Exactly the same problem as other…
Exactly the same problem as other reviewers: Installed alarms in February 2022 in accordance with the new regs in Scotland. One of the smoke alarms recently started 'chirping' intermittently for no reason. I emailed the company seeking advice and got no reply. I will not buy this product or from this company again.
Do not buy from this company
Cheap rubbish and poor customer service..
Bought 3 smoke alarms and 1 heat alarm which have meant to have a battery life of 10 years but they only give you 3 years warranty and just after the 3 years 2 of the smoke alarms would give off a single bleep every morning 30 seconds apart..Contacted the company and they can’t even reply…Do not but from them
Company not responding to e-mails abought further failed units
Purchased package in January 2022 (6 unts plus controller). First battery failed late 2023 (despite 10 year "warranty") and was replaced. October 2025 further 2 units failed and now company NOT even reponding to e-mails. Would not recommend using this company
No response to complaint
Same problem here- bleeping away after 4 years- supposed to be ok till 2031. No response to e mail. Very poor.
Non-existent customer service
Pretty much echoing all the recent reviews. One of the alarms started beeping intermittently after 4 years. Sent them an email, and have had no reply.
Terrible
Terrible! Had to replace 3 alarms in the first 2 years, now another one needs replaced but website says they only replace for the first 3 years so they obviously know how terrible their product is. Shocking for something that cost us £350!!!!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








