J'attends moi aussi un remboursement depuis un an, ils m'ont automatiquement débité une autre année même si j'ai demandé à annuler l'abonnement il y a une semaine. Le software ne marche pas sur le... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This company is a scam! Do not sign up for anything! This app is not user friendly (basically doesn’t work!) but the customer service is potentially even worse. Cancelled my subscription immedi... Vis mer
The application itself worked well for what we needed - was bummed it didn’t work with iPhone devices as well at the time but overall was satisfied with the service for the cost! Had an issue with can... Vis mer
I had an issue being charged twice, but tech support immediately helped me fix the situation. The interface of the app works really well and is easy to understand. A few things can definitely be wor... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ça ne fonctionne pas avec les IPhone et…
Ça ne fonctionne pas avec les IPhone et c'est impossible de se faire rembourser.
Muy buen servicio en el chat.
Muy buena y completísima app
Muy buena y completísima app, servicio atención al cliente excelente. Servicio de atención al cliente rapida y eficaz. siempre nos dan la solución.
I would give zero stars if I could
I would give zero stars if I could. Moths of back and forth in what I can only believe to be AI. All to say I never used their product because it wasn't what I needed after one day of use. They will not honor their free trial period and will not refund the money they steal from you. Stay away from the this product and their false advertising.
Mi sono ritrovata con abbonamento mai…
Mi sono ritrovata con abbonamento mai sottoscritto
Beware: risk of fraud!
Beware, I was robbed by this company.
In September 2024, I downloaded the FamilyTime app on Google Play. The app turned out to be completely useless, so I deleted it shortly after installing it. In September 2025, I received a PayPal charge for the app's annual renewal. Needless to say, I never requested or approved the renewal of an app I uninstalled almost ten months ago due to its uselessness.
PayPal offered me no protection and/or support.
Application que je recommande a tous…
Application que je recommande a tous les parents
I've cancelled the service years back…
I've cancelled the service years back and they keep charging me every year.
good chat support
quick to do, chat support were very useful
Works great to limit screen time use…
Works great to limit screen time use for children. Can also track locations, limit websites, internet use and other features.
Charge you even if you cancel. Run!…
After canceling the same day I signed up for the free trial because it didn’t work on an iPhone, they still charged my account. I’ve been emailing them every week for 2 months and they still have not refunded my money. Total scam!
Don't loose your money!
As seen with many similar reviews, the experience with the customer support is terrible when it comes to refunds.
Apparently the same "Marc" and "Olivia" copy paste the responses without any action. I have been waiting for a refund for months now. Their billing department seems non-existent.
I have almost lost hope on getting my money back ! Do not subscribe ❌
Update: I was told on 1st September that my subscription was finally cancelled. However, the refund is still pending.
Lasst die Finger davon...
Also, ich kann das Tool nicht empfehlen. Beim ersten Login über google wird nicht nach dem Passwort gefragt, sondern einfach eingeloggt. Wenn man dann auf dem Gerät des Kindes das Elternkonto anmelden möchte, wird das nicht vergebene Passwort abgefragt. Das Googlepasswort funktioniert nicht. Ein späteres Ändern des Passwortes funktioniert nicht, es kommen nur Fehlermeldungen... ich gebe auf.
Scam
Scam! No way of unsubrscribing in the app, and when you do it by email, they just keep charging you.
It’s a scam
It’s a scam. I subscribed and cancelled in due time but have been charged twice. It’s been a struggle to get a refund. Same friendly answers from Marc and Olivia saying that the billing department is dealing with my refund. Still no action from their side.
Horrible
Definitely do not recommend. Signed up for the 3 day free trial and tried to cancel through customer service as there is no way to do it on their website. Same run around from "Marc" and "Olivia". Then they charged me anyway. Said my request would be sent to billing and I would receive a refund, which never came. I contacted Fast Spring (the merchant indicated on my credit card for the transaction)and I got a prompt response from them, which initiated a prompt response from Family Time. I still don't have my refund but I did get confirmation from both Fast Spring and Family Time that my subscription has been cancelled and I will not have any future charges. At least then if something does get charged, I can dispute it. Fortunately I didn't download the app on any devices. Once I signed up for the free trial, I looked at the reviews and immediately decided not to use it. I have no idea how this app is still available and how this company hasn't been investigated.
SCAM~~~~ DO NOT DOWNLOAD~~~~
SCAM~~~~ DO NOT DOWNLOAD~~~~
I downloaded this app in November 2023 and never used it so I cancelled in the 30day window with no charge. Then November 2024 comes along and they charge me $29 for no reason. I emailed them right away and they were so responsive I assumed it would be taken care of. Now after 8months and several copy/pasted emails from a "Sara" or "Oliva" with "Don't worry about it" quotes, I'm about to pull my hair out! They won't refund my $! They are outside the USA so you can't file a complaint with the BBB or get help from anyone. I'm so beyond frustrated! I would stay away from them and my God, don't put a payment on file!!!!
Very good app
Very good app, I have full control of my kids phones, and very fast response from the support team, highly recommended
Thanks Rick
Great support.
Support was very helpful and responsive. Almost instant response on live chat. Fixed our problem immediately.
Da android a iPhone non funziona…
Da android a iPhone non funziona niente, loro lo sanno ma si pubblicizzano come se funzionasse tutto bene.
Dopo più richieste per avere il funzionamento che propongono mi hanno detto che non possono fare nulla e si tengono i soldi come da contratto. È una truffa.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








